Prince Frederick, Maryland 20678
Lisa Novander is knowledgeable, professional, and respectful. If you are looking for a pleasant no pressure car shopping experience, ask for Lisa. This last purchase was the 4th purchase my family and I have purchased having Lisa as our sales associate. As long as she is at Bayside Toyota, we will be loyal Bayside customers.
Latisha provided excellent service. Not too pushy, but certainly offered many options and helped me find a car that I love! I would highly recommend Bayside and especially Latisha!
I was pleased with Jarrett who seamlessly navigated me through the purchase experience. He gave me two bottles of water because I was planning on just test driving that day and was going to go to lunch after. But since the process was so easy and I missed lunch he gave me the second bottle. Everyone at the dealership was friendly and helpful. I was relaxed and comfortable while I was there, I didn't feel pressured. I'm happy with my overall experience. Jarrett even helped me transfer my yoga supplies from my old car to my new C-HR.
Daryl is an excellent representation of a salesperson. He's respectful, not pushy and very receptive to your needs. He responded promptly in finding me the perfect vehicle.I will definitely be referring people to him. You need more salespeople just like him. Monica also was great to work with. She is also a great representation of your company. They both made my purchase a great experience.
Bayside Toyota: We are so happy you had a great experience with Daryl and Monica, and we appreciate the great review. Welcome to the Bayside family.
Hewston Rodney was a Great! Sales Rep. he explained everything in full detail during the entire purchasing process. Thank you Hewston! Keep up the great work!
Bayside Toyota: Thank you so much Monica! We are so glad you had such a great experience with Hewston! Welcome to the Bayside family!
Rick was absolutely great. Was willing to help as much as he can to get my wonderful, perfect boyfriend into a new vehicle. He understood our needs and made everything absolutely easy. Definitely recommend this dealership.
Bayside Toyota: Thank you so much Katlen! We are so happy we were able to help you guys out!
My husband and I had hassle free experience and got exactly what we wanted for the price we wanted. It was worth having to travel about 30 minutes to go to this dealership and work with Latisha.
Bayside Toyota: Thank you so much Roseanne! We are so happy you had a great experience with Latisha. We appreciate your business and you taking the time to leave us the review!
Everyone at Bayside Toyota in Prince Frederick was awesome. Jarrett, my salesman was beyond great and made me feel like I was in total charge of my purchase. Thanks to all of them. Love my new RAV4.
Bayside Toyota: Thank you so much Judi! We are so happy that Jarrett was able to help you, and that you enjoyed your experience with us! Enjoy your Rav4, and welcome to the Bayside family!
Steve Thompson was very friendly and knowledgeable and made the car buying experience virtually pain free, will be going to Bayside Toyota for vehicles for the rest of my life. The online features made the shopping experience enjoyable and saved time. Thank You Bayside Toyota!!
Bayside Toyota: Thank you for the awesome review Carol We are so happy you had a great experience with Steve, and that you enjoyed the online features. Welcome to the Bayside family.
Becca was very professional and helpful. She was not too pushy which I loved, and very knowledgeable about the car, as well as readily able to help me with any questions I had throughout the experience.
This is my second time purchasing a vehicle from Josh. He had Phil help me out as well and it was a pleasure working with both of them. They are both courteous, polite and helpful. We have purchased about 8 vehicles from Bayside and keep coming back. I just referred another customer to Josh and am sure he will treat her just as well as he does me.
My experience overall was exceptional with one exception. We were asked if we wanted something to drink and I asked for a Diet Coke, Ana came back and said there wasn't any diet coke in the machine. I later infact found out that there was a diet coke in the machine but it had to be paid for. I feel that I was purchasing a $20,000 car that the saleman could atleast afford to purchase me the soda and not lie and tell me that there were no diet cokes.
Ana was an excellent sales person. Chris in the financing department was very knowledgeable and helpful. All personnel were friendly. We have purchased 3 cars from Bayside and will probably buy again in the future.
Ana Aceveda has sold us two vehicles to date and Bayside has sold us three vehicles. (Ana did not work there the first time we bought.) We are repeat customers for a reason. Ana and Bayside listened to what we needed and is responsive when we have a question. Happy to recommend Ana!
It was a pleasure dealing with Joe Lyon. He ensured we were well taken care of. We are senior citizens and have bee thru this many times, this was the best by far of experiences.
Latisha Jones did a great job. The car I came into purchase was ready when i got to dealer ship. Everyone was very professional at Toyota.
My experience with Bayside Chevy Toyota was the best experience that I have ever received. Roy was amazing salesman. He meet all my needs when purchasing my new RAV4. I have never felt more relaxed in a dealership like I did the day I bought my new vehicle. Everyone was so pleasant to work with. Thank you
My sales consultant, Lisa Novander, at Bayside Toyota was excellent! I purchased my 2017 Rav4, my first new car ever and I love it! Lisa was very knowledgeable, helpful and kind. I will highly recommend Lisa and Bayside Toyota for any future automotive purchases!
Latisha was an excellent salesperson. She was very helpful and extremely knowledgeable about the vehicle I was purchasing. Will definitely recommend Latisha and Bayside to family and friends.
Joe Lyons, the salesman, along with Josh S. were very helpful in speeding up the process, in selecting the right car for me, and walking me through all the options. I love my new Camry!
My experience at Bayside Toyota was great. Salesperson Lisa Novander was very nice as well as the manager Chris. They worked with us to get what we wanted. I would highly recommend Bayside Toyota. I am a repeat customer.
Joe Lyons was very helpful in matching us with the right vehicle. With his help we were able to afford the SE model with navigation, Sirius xm and a sunroof! Thank you Joe!
Very helpful team at bayside Toyota. We really appreciate their help with getting us the best vehicle for our needs. This review requires a 25word minimum for some reason, annoying. Is that enough?
Latisha is an excellent salesperson! She explained all the features of my new car and she was very knowledgeable. She was concerned with my comfort as I was waiting for the paperwork. I would definitely recommend Latisha and Bayside to my family and friends! I would give a 10 instead of a 5 for Bayside!!!! My new car drives like a dream!!
Went in for an oil change for my 2012 Camry and walked out with 2017 Avalon. Great service from Wes, Sean and Chris. Love my new car. Thank you.
Becca was awesome! 3 year Bayside for life is also a major plus! Thank you Bayside!
Hewston was very friendly and nice to work with when purchasing my 2017 Highlander. He made sure I got what I wanted within my price range.
My experience was awesome. Mike, Chris, Sean and Houston excellent representatives. Mike and Sean made the transition run smoothly. I will definitely send anyone I know in that market for a new or used vehicle your way. Again, Mike and Sean thank your for the outstanding service.
Sarah was so pleasant and was extremely helpful in the purchase of my 2017 Toyota Camry. I absolutely love this new car. However, the real reason I returned to Bayside was because of the service I have come to expect with each vehicle purchased through Bayside. Keep up the great work!
Bayside Toyota was friendly, courteous and accommodating. I wanted a very particular car, they took the time to search and find the exact car I wanted. I only had to compromise on the colour ( it was my 3rd choice). Very pleased with their professionally.
Jarrett Wharton, Sean Mason, and Chris Flores calmly helped me through the process of buying a new car. Chris was very good at explaining the financing. The transaction went quickly. I loved how all I had to do was tell Jarrett what I wanted and he pulled it up for me to test drive. Jarrett even checked on me twice weeks after I purchased the car and helped me connect with the Toyota website so that I could make my payment on time. When you purchase a car and become a Bayside Member you get service, assistance, and rewards for 3 years to life depending on the type of membership! For the first time, I can say that this is the beginning of a long and beautiful car buying and maintenance relationship!
I appreciate you all for the wonderful help you have give me. I will recommend to all my friends to buy a car there .
Lisa was very knowledgeable about the vehicle I purchased. Answered any and all questions. Mike was also extremely helpful with financing. Everyone I dealt with at Bayside was very helpful, friendly and genuine. I appreciate all of their work in getting me into my 2017 Toyota Camry.
Lisa made this experience enjoyable. She has a great personality and very knowledgeable about many vehicles. Matt really went above my expectations and made this purchase possible. Many referrals to follow.
The staff at Bayside were amazing, they did everything they could to get me in the car I wanted and the exact color. I would definitely recommend Bayside to all of my friends and family.
Bayside Toyota has served us well over the past 8 years. We always return there because it is always a positive experience in transitioning from one vehicle to the next
Hewston was the best! We had so much fun with him, it made buying the car so easy. We loved our experience with him, Mike, and Chris and I love my new Rav4!!
It was great!
I found the salesperson and manager to be exceptional. I started at chevrolet dealer and decided to go for the toyota. I was able to work with salesperson from chevrolet dealership which was nice so that I did not have to start all over.
Royston and Chris and I can't forget Mike from used cars were the best if u wanna purchase a nice brand new or used car these are the men.thanks for the 2016 Avalon The Booze And Stepney family love u guys see u soon
Shawn was impressive! Very knowledgeable and helpful! Loved his respect for my needs.
My salesperson Lisa Novander was very friendly, personable, and knowledgeable of all car models and features. I definitely will recommend her to all my friends!!!!
I was very pleased with the service I received at bayside! Everyone was so friendly and helpful. Steve Johnson was superb in helping me purchase my car. He was very helpful and listened to everything I was concerned about! Awesome service, thank you bayside. I would definitely recommend this company to family and friends.
Sean Mason was an extremely knowledgeable sales representative and a wonderful individual to work with!
I thought the whole experience was pleasant. Bayside seemed to sincerely want to help me make the right decision. I appreciated the straightforward, sincere approach to the selling process.
Bayside Toyota: Paula, Thank you for taking the time to provide the very nice comments. We appreciate your business and look forward to serving you in the future. Thank you again, Steven Thompson General Sales Manager
I have purchased many vehicles in my lifetime. The purchase of a Toyota Tacoma at Bayside Toyota, with the assistance of the impeccable Jessica Sullivan and her team, was incredibly satisfying. A no-hassle experience, a speedy delivery: only one week from initial inquiry about availability of the vehicle to driving off the lot with the new truck. Jessica and Bayside are tops in my book!
Best experience yet while purchasing a vehicle. We anticipated a long day and lots of frustration but were delighted with our salesperson, Lisa Novander. She was extremely attentive to our needs as we had our son with us and very helpful the entire process.
My salesperson, Jessica Sullivan, at Bayside was very helpful, answered all my questions and was a complete joy to work with.
Coming from a family of Ford people, I decided to stray away! I like the reviews I read for the Toyota RAV4 for dependability! I have not had much luck with transmission! So please don't let me down!! As for my salesperson he was great! Very knowledgeable! Thank you to Sean Mason and Steve Thompson
Fantastic fast flow from start to finish. Excellent!
All staff members were very helpful and patient.
I love my new car! Tatyana was great during the test drives of two different vehicles and new her stuff about both cars. We really felt welcome when she offered us a drink as we waited. Steve was great helping us with the purchasing process! I recommend Bayside Toyota to anyone interested in purchasing a new car!
Lauren Thompson is an outstanding salesperson. She definitely knows all of the features of the vehicle. We have purchased several vehicles from Bayside Toyota. The service is exceptionable!
I was extremely pleased with the professionalism of the sales woman, Lauren Thompson. She answered all my questions and was interested in providing a pleasant experience for me.
Ryan was the best!! Love him and my new/used car!
I love my new 2015 Chevrolet Traverse. My sales person Kenny Gibson was wonderful. He was new, but he did a great job. He answered all of my questions when I was just looking at the Traverses. He got all the information together that I asked for about the Traverse and what kind of discounts I would get. He went to his manager Andy to find out if I qualified for anything and I did. His manager Andy was very helpful too. When I lefted there I knew I was coming back for that Traverse. Andy ordered the one that wanted. But when I returned on that Monday I wanted the one I test drove again. Everyone at Bayside was very nice and friendly. That 's the kinds of dealership I wanted to spend money. When I called back a couple of days again to ask for help in ordering assistant steps for the truck and they got right on it for me. That's the kinds of service I like. When it's time to buy my daughter a car. I will be going to bayside for that too.
Ryan and Blake from Bayside Toyota were a joy to work with. I had driving the same car for 11 years and was hesitant on finding my perfect car. Thankful to have such a great experience when car buying can be so scary! I'm currently driving the car I plan on driving for the next 12 years! Thanks Ryan!
Tatyana was an excellent sales lady
This dealership gave me an extremely positive experience the whole way through. I read many reviews before deciding to make my vehicle purchase at Bayside and they were not lying when they said it was nothing but positive! I would recommend this dealership to anyone I know.
Lauren Thompson was extremely helpful and knowledgeable. She anticipated my questions and was prepared to assist me.
Rudy was very personable and great to deal with. He listened to everything I was saying and related it to all the right people. He made sure I was kept in the loop while I was waiting so I knew what was going on at all times.
Frankie was a great salesman. He answered any questions I had and wasn't pushy. I love my 2013 Equinox.
Great service from Karen Gardiner as always!
My sales consultant, Rudy Kramer, was very friendly, helpful and polite during my recent experience at Bayside Toyota. I love my previously owned Camry!
I was very pleased working with Lauren. She never pressured me, she answered any question I had and was very knowledgeable about the vehicle. I would recommend her to anyone who is interested in purchasing a vehicle. My experience at Bayside was excellent and always has been.
Eric Eitel was very polite. As soon as we walked in the door at Bayside Toyota, he was willing to help us. Very knowledgeable and very honest. No time wasted in getting me what I wanted. Assist with setting up my bluetooth and informed me of the Entune. Thanks loving the new ride.
Our salesman, Frankie, was upfront, honest and respected my time frame.
Ryan and Steve were both wonderful! Both were very personable and genuine while I was shopping. Both always put my needs into consideration! They make a great team!
Lauren was absolutely wonderful! She listened to my needs and got me my perfect car! I couldn't have asked for a better experience! I will definitely be back!
This was our second purchase (first in 2010) here at Bayside and our second experience with Steve Thompson as well. Steve remembered us and was just as helpful and full of information as the first time we purchased. This time we were in a situation where one of our vehicles (not a Toyota) left us stranded on a Friday night and we needed a car by Monday. Because of our previous experience, Bayside was our first choice. We were in there Saturday afternoon and had a 2014 Tacoma Sport on Monday. Great turn around, especially since this particular vehicle was in short supply. He gave us the options and sugestions, but was not pushy. Not really a fan of some of the other dealerships becuase of the pressure moves. Janet in finance was just as pleasant and informative. Ryan went over the features and then followed up the next day to make sure we did not have any additional questions and made sure we knew he was available if needed. Rudy was also helpful.
I was shopping for a used vehicle and stopped by to see the vehicles. Mr. Rudy Kramer greeted me and showed me around without any pressure to buy. The buying experience was great and I am now a proud owner of a Toyota Camry Hybrid. Thanks Bayside and Mr. Kramer.
I was extremely nervous to purchase a car. I have had my RAV4 since high school (I graduated over 10 years ago)...and I did not want to let her go or have a car payment. Frankie, my sales person, was very helpful, and made the shopping experience easy. He answered all my questions and gave suggests. I test drove a Camry and a newer RAV4...I ended up purchasing the RAV4 that day! I was still more comfortable not having a tail end on my vehicle. She rides smoothly and was clean. Blake and Janet were awesome finance people...I was able to stay within my budget and got the maintenance package I needed. I did not feel any pressure during the entire time. I also, did not spend the whole day in there. It took less than 5 hour to complete everything!
Mr. Tayman was very helpful and knowledgeable. He answered any questions I had and was very courteous.
Bayside Toyota: Thank you for your review. I'm glad that you had a great experience here at Bayside. Anything that you may need in the future don't hesitate to give me a call or stop by. Once again, thank you very much. (Frankie Tayman)
Ana was so great! She knew everything about the RAV4 that I was interested in. She was professional, educated, well spoken, easy to talk to, and honest. I did not feel pressured at all and was given options on different versions of the RAV4. She has checked in on me after my purchase to make sure I was still satisfied, which I appreciated.
Debra Foster was an excellent salesperson! The dealership was closing when we finished our paperwork, so we were unable to go over all of the functionality of our new Avalon. Debra was constantly keeping up with me via emails to help schedule a time convenient for me to come back months later! Never felt as if I was putting her out, and that her "job was done" since the sale was over. I feel like I can call her a year from now with a question, and she will be happy to help me! Thank you!
My entire experience from the test drive to the final pricing was a great experience.
While I was researching cars online, a rep from Bayside answered my questions promptly and had the car ready when I arrived to look at it. My salesman, Cody Robertson, and the rest of the staff I dealt with were great too. Cody has continued to follow up to see if I have any questions about my new car. It has been the best car buying experience of my life and I have bought quite a few cars.
As soon as I met Jessica, I knew that I was in good hands. She listened carefully to my needs, asked a few questions that helped hone in on more specific aspects of my situations and came up with helpful suggestions. She engaged additional members of the Bayside team to assure that no stone was left unturned in finding the best possible choice for me. Thank you Jessica!
In my opinion my salesperson, Jessica Sullivan, qualifies for salesperson of the year! My new Avalon is beautiful and a dream to drive. Jessica made my purchasing experience easy. Thank you, Jessica, and Bayside!
This is my second Sienna from Bayside Toyota. They are fantastic! They take time to talk with you to see your needs - no pressure. And, their service after the sale in fabulous! 2nd to none!!! AND, Ryan explains the features thoroughly. ...Truly an asset to the dealership.
Lauren is very knowledgeable of the Toyota products and very helpful throughout the process
The car was in great shape and looked exactly as it did online.
Karen was very helpful finding the exact model and additional equipment we needed. She went out of her way to help us
Ryan did a great job -- We will recommend him and Bayside to our friends!
My salesperson was very friendly and knowledgeable. He didn't pressure me and explained things thoroughly. I would recommend him and the dealership to my friends and family.
Lauren is very friendly and helpful. She connected my cell phone to Bluetooth, even though it isn't a smartphone.
This was my second experience of purchasing a Toyota Tacoma from Bayside..I must say that the second time was even better than the first..My salesman Mike Martin was very friendly and helpful and Steve Thompson the finance manager was a pleasure as well...they both made me feel quite at ease in the process of buying my new truck..and Steve has quite the sense of humor..I highly recommend them to anyone looking to buy a new Toyota