Bob Fisher Chevrolet

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4111 Pottsville Pike
Reading, Pennsylvania 19605
SALES: (610) 921-0261
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24-Month Rating
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18 Lifetime Reviews
Lifetime Rating: 4.01
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reviews

Reviews

Jamie W


My Review of Bob Fisher Chevrolet:
I bought a Certified Pre-Owned vehicle with only 12,000 miles from Bob Fisher about 2 months ago. I started having problems with the starter about a month into owning it. When we contacted the dealership to setup Service, they told us that the car was not Certified Pre-Owned. The said they never had paperwork showing that it was. It was up to me to prove that it was. The Certified Pre-Owned feature was a selling point for the salesman. I still had all of the paperwork showing that it was under Warranty. I faxed them all of the paperwork that I had on Friday morning. On Monday, they said they never received it. It wasn't until several phone calls, a 2nd fax and an e-mail to the Sales Mgr that they claimed to have suddenly found the original fax. I have yet to get the car in for Service. I can only imagine what kind of nightmare I am in for with that.



Stephanie D


My Review of Bob Fisher Chevrolet:
No recommendations made.


Debbie K


My Review of Bob Fisher Chevrolet:
I enjoyed purchasing my new car at Bob Fisher Chevrolet and look forward to buying my next vehicle there as well.



Gina P


My Review of Bob Fisher Chevrolet:
It was a pleasurable experience



Jean B


My Review of Bob Fisher Chevrolet:
Went to have a problem diagnosed per Chevy's request. I told them of several issues my Equinox is having and only one was actually checked. When I spoke with the service adviser he acted like he had no time for me. He had a rude tone of voice and was really short with me. He made me feel as I wasting his precious time. He needs to brush up on his customer service skills. I will not use this dealer for service or purchase.



Stephanie H


My Review of Bob Fisher Chevrolet:
They were horrendous! 2/09 I went for an inspection. Waited 3 hours, ordered the wrong part for windshield and stole my automatic door key opener. Also put in the wrong oil during a recent oil change which I had an appointment and was there 3 hours!!!!! And the other part for my windshield was never ordered! No return calls from service manager and they put the wrong oil in and then I get an email requesting me to fill out this survey! What a moron! Now I get my oil changed at a local gargage in Oley, PA and I need 4 tires, alignment and brakes! I will NEVER go back to Bob Fisher, not recommend them, infact; I will recommend to avoid them. thank you!



Stephanie D


My Review of Bob Fisher Chevrolet:
No recommendations made.


ANITA S


My Review of Bob Fisher Chevrolet:
EXCELLENT SERVICE DEPARTMENT



Lauren B


My Review of Bob Fisher Chevrolet:
No recommendations made.


Debbie K


My Review of Bob Fisher Chevrolet:
No recommendations made.


Gina P


My Review of Bob Fisher Chevrolet:
I was very happy with the service center and how they took care of my problems with my car.



alicia K


My Review of Bob Fisher Chevrolet:
My experience was very disappointing. Before going to dealership I had called and asked a couple questions and was referred to a salesperson. Due to my schedule I was not able to go to the dealership right away. When I did arrive to the dealers I couldn't find the entrance the parking lot is very confusing. No one was there to approach and I walked around till I Asked someone for help. The only time that I sat down with the salesperson was for them to get My information because I had a trade in, not for them to Give me information. The 1st car that was bought for me to look at was not at all what I asked for. I was told it was a mistake that the 1st car was grabbed because the salesperson had a busy day. I thought ok until the 2nd wrong vehicle was bought out. I did test drive 2 cars. When I was finished I was told to go to the waiting area. After a half hour of waiting, I was asked if, I was going to pay in cash or refinance. I was Never bought back to the persons desk to discuss anything. I Had to Ask what they were offering for my car. The sales person did not like the fact that I questioned her. She was never nasty or mean but just didn't like the fact that she wasn't making a sale. When I know for a fact that while she was trying to wheel and deal with me and I know she just made a sale a half hour ago and had the discussion with other clients right in front of me. Needless to say, she was with numerous customers at the same time and acting like she was working only with me in the moment. There was no communication. I went home and the next day they called me offering me more for my trade-in. hmmmm....maybe ya should have done that when I was there to begin with. I do not recommend. If, this is the attitude just to look at a car I can't imagine how the rest of the time with them would be????!!!!!!



Lauren B


My Review of Bob Fisher Chevrolet:
No recommendations made.


Debbie K


My Review of Bob Fisher Chevrolet:
I enjoyed purchasing my car from Bob Fisher Chevrolet and look forward to making my next purchase there also.



Stephanie D


My Review of Bob Fisher Chevrolet:
No recommendations made.


Gina P


My Review of Bob Fisher Chevrolet:
It was a pleasurable experience



Gina P


My Review of Bob Fisher Chevrolet:
It was a very pleasurable experience.



Kristine K


My Review of Bob Fisher Chevrolet:
The salesman was a friendly man who seemed to have the answers I needed about the car I was looking at.



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