Day Toyota

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1140 Clairton Blvd
Pittsburgh, Pennsylvania 15236-4560
SALES: (412) 469-3000
SERVICE: (412) 469-1912

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DEALER RATINGS

SHOPPURCHASESERVICE
5.00
4.95
5.00
OVERALL
4.96
24-Month Rating
based on 41 reviews
4.96
4.96 out of 5
138 Lifetime Reviews
Lifetime Rating: 4.91
41
reviews

Reviews

Patricia M


My Review of Day Toyota:
I am very happy with the purchase of my new to me 2010 Toyota Camry Hybrid. I expressed to the staff what I needed and they found the perfect car for me. It's better than I could've imagined. I won't buy a vehicle anywhere else.



TINA J


My Review of Day Toyota:
JORGE AND JOHN WERE GREAT. THAT REALLY MADE THIS A GREAT EXPERIENCE FOR ME AND WAS ABLE TO GET ME INTO A VEHICLE WHEN I THOUGHT IT WAS GOING TO BE IMPOSSIBEL DUE TO MY CREADIT AND AMT I OWED ON ANOTHER VEHICLE . BUT THESE TWO MADE IT HAPPEN.




Cynthia A


My Review of Day Toyota:
Ray Kling assisted me at Day Toyota in finding a vehicle that meets my needs and which is exactly what I was looking for. He was helpful, knowledgeable, and a pleasure to work with. It was the best car buying experience I have ever had.




Karen H


My Review of Day Toyota:
I didn't feel like the unimportant buyer. I felt I got just as much attention as my husband. Jaded was great! If he wasn't sure of an answer he found out quickly and made you feel like a new friend. I will tell my friends and family to see him. Karen



DeAnna D


My Review of Day Toyota:
I walked into Day Toyota planning to buy my lease out on the vehicle I currently had. I thought there was no other option. The car had damage I could not afford to repair. The story is unbelievable so I will leave the unnecessary out. The interior of my 2013 Corolla was covered in light grey paint. When I walked in Ray Kling (a salesman) met me at the door with a smile and a friendly presence. It isn't what I expected walking into a dealership. I was prepared for the cheesy money hungry salesman to follow me around. He approached me like he was a friend of a friend. Not pushy, not hungry for the sale, nothing like that. I had the impression he wanted to do what ever was best for my pockets, not his. He spent time with me explaining my options and how we could possible get a new car, even with the damage. He explained what insurance would actually cover for me at little to no cost to me. I called the insurance company and explained the incident, sure enough Ray was spot on with my options. I decided buying a new car would benefit the needs of my life. Then we went for test drives and went over the options of the different models I was looking at. My family and I decided on the perfect car, and We love it. The showroom was clean and business friendly. The managers, salesmen and financial rep were extremely knowledgeable. Great experience.




Larry S


My Review of Day Toyota:
John Mesko was very easy to work with. He was helpful and friendly throughout the entire experience. I would recommend anyone looking for a new or used car to stop in to Day Toyota. The entire staff was friendly and the whole experience was what I've always thought car buying should be, but haven't experienced until this point.




John C


My Review of Day Toyota:
A Great experance. everyone was very helpful. I want to thank my salesperson;Ray Kling for all his help in buying my new Sienna great vehicle.Thanks for everything John Cronin' Mary Cronin.




Jessica Z


My Review of Day Toyota:
I would highly recommend this dealership. My family received a warm welcome but there was never any pressure to buy or to take on a product I didn't want. I felt Gary and Robert were very honest; the information and advice they gave me matched what I had already found having done my own research. They made buying a car very straightforward and took the stress out of what could have been a trying time. Oh, there are also good child friendly facilities and a play area -- it really helped us out! Thanks guys!!




Trish H


My Review of Day Toyota:
A couple of weeks ago I was skeptical about day, I had a bad experience in the parts department. However, Ryan made everything go smoothly and I would definitely be back!




Lori l


My Review of Day Toyota:
This was my first time shopping for a car. I was very nervous and not sure of what was about to take place but i have to thank Gary, emily and guy for making me feel extremely comfortable.gary fritch was my salesman and he was very friendly and amazing. I would highly recommend day Toyota scion for ur next car purchase.



ashley j


My Review of Day Toyota:
Jorge was very polite to deal with. And helped me out very much. I would recommend him to anybody!




Dot G


My Review of Day Toyota:
I am a first-time Toyota buyer (was a Ford devotee) and am wondering why I never bought one before! Love the car and I get so many compliments from other people. Had a female salesperson at Day Toyota and was very happy and satisfied with her. She talked to me and not just to my husband-something male salespersons do not do. She knew more about the car and its operations than most men I've dealt with. I have become not only a Toyota satisfied buyer but also a Day Toyota customer.




Betsy S


My Review of Day Toyota:
Ryan was a great Sales Consultant. Answered all of our questions and concerns. Very happy with our experience!!





Kelly K


My Review of Day Toyota:
Great Experience!




Angela M


My Review of Day Toyota:
Jorge was a pleasure to work with. He addressed my concerns and was fair in negotiations. He made sure to be polite to my boyfriend but deal with me as this was my car purchase and not his. I have/will continue to recommend working with Jorge to my friends and family.




Valerie R


My Review of Day Toyota:
I was very pleased with my car shopping experience at Day Toyota. Ray was very good to work with, Phil was a major help, and Andy made it all happen.




Erin S


My Review of Day Toyota:
Great sales people and customer service




Nicole W


My Review of Day Toyota:
Everyone at the dealership was so friendly. Not once did they treat me like a "girl". All my questions were answered in a professional manner. Day really thinks about families. As most busy parents know going car shopping takes time and unfortunately sometimes you have to drag the kids along. Day provides a nice area for the kids to hang out and play. This really came in handy. On a girlie side - I LOVE the Day symbol with the breast cancer ribbon. I'd proudly display it on my new van if given the option :-) THANKS DAY for such reliable wonderful service for years.




Jaclyne S


My Review of Day Toyota:
Gary was very friendly, kind, and provided more information than I could have asked for about the used Camry purchased here; I couldn't have asked for a better car buying experience!




Kimberly D


My Review of Day Toyota:
This is my second purchase (lease) at DAY Toyota. (We have a dealership much closer to our home, but I was not pleased with the lack of positive customer service from their sales staff in my past experience there). HOWEVER, DAY Toyota made up for that negative experience ten fold!!! Mr. Gary Fritch, Sales Representative and Mr. Guy Lettieri, General Manager treated me with total respect. They assured me that they wanted me to have a positive purchasing (leasing) experience, and wanted me to purchase (lease) exactly what I wanted. Within 24 hours, they found, and had me in the driver's seat of the 2015 Red Toyota RAV-4 XLE, with black interior, power lift gate, and navigation system that I had my heart set on! I couldn't have asked for a better and more positive buying (leasing) experience! Thank you, Gary and Guy and the DAY Toyota Dealership for your honesty, integrity, and respectfulness! Much Appreciation! Kim D.




Patricia W


My Review of Day Toyota:
My Sister and I were warmly greeted at the door of Day Toyota Pleasant Hills by salesman Gary Fritch.He listened to what we were looking for and produced several options,one which took. We both were very pleased with him and our car!



Rachelle h


My Review of Day Toyota:
Gary, John, and Robert are an awesome team. All worked well together and communicated every step of the way to have us in and out with exactly what we asked for. Good job guys.



Patty C


My Review of Day Toyota:
George Jorge was good to work with.




Maggie C


My Review of Day Toyota:
Gary Fritch was AWESOME!!




Erin D


My Review of Day Toyota:
Adam Davin and his GM (I can't remember his name) both did everything possible to get me in to the vehicle I wanted. Always courteous and considerate, never pushy or overbearing. I'd recommend Adam to any of my friends looking to purchase a vehicle.



Jade W


My Review of Day Toyota:
Had very great experience. Would defiantly recommend and refer others. Everyone was very nice and the whole process was very smooth. No pressure which was awesome



D. Y


My Review of Day Toyota:
Wonderful experience. Great staff. No high pressure. Very responsive eMail replies from Whitney which I liked. This is a smooth running operation with good service. I especially liked Whitney and Ryan. They are a great responsive team. In this day and age of testy salesmen and poor service, it was a pleasure to do business with them.




Paula F


My Review of Day Toyota:
Adam is such a dear! Second time at Day and still just as happy.




Kellie D


My Review of Day Toyota:
My sales experience with Adam Davin was wonderful and very enjoyable. He went above and beyond with my purchase. I highly recommend Adam Davin and Day Toyota.




Shelley L


My Review of Day Toyota:
The saleman, Ryan, understood what I was looking for in a vehicle, he made it the whole process easy and fun!!! I love my 4runner!!!



Norma C


My Review of Day Toyota:
My salesperson was great! He treated me respectfully, didnt speak down to me, he showed me all the features on each model, both the inner workings and the outer features. Best salesman ever!




Ranada A


My Review of Day Toyota:
John Petrovich and John Dobbins provided excellent customer service. They showed dignity and respect . The most important part of the experience is that they treated you as a person. I would recommended this dealership to any woman buying a car . It was a good experience for me ! Thank you!



Erin F


My Review of Day Toyota:
Went to North Hills before purchasing at Day Toyota from Jon Donaldson. Everything was easy and painless here!




Edith P


My Review of Day Toyota:
My husband and I very happy with the help of salesman AndyTuskin and finance Peron John.




Carole P


My Review of Day Toyota:
My sales associate was Gary Fritch. He made the whole process a pleasure. He was extremely personable and professional. He explained everything in detail for me. (especially all the technology features!)




Carrie M


My Review of Day Toyota:
I just purchased a 2013 jeep compass at Day Toyota. It was the best experience we ever had buying a car. Michelle Gumina was our sales women. I emailed her about the jeep her response time was quick. We set up a appointment ,did test drive loved the jeep. We got a fair price for our trade. I was pre approved through my credit union, but Michelle said lets see if we can do better and better they did 2.5 percent better. Our jeep needed car mats so I emailed Michelle and low and behold she got us new mats.The overall experience was very relaxing. I will recommend Michelle and Day Toyota to friends and family :-) :-) :-)



Kimberly Z


My Review of Day Toyota:
David Dobbins at Day Toyoya is the best saless person I have ever dealt with. I will refer everyone to him!



Donna P


My Review of Day Toyota:
This was a very good experience and am very pleased with my purchase!!!




betty p


My Review of Day Toyota:
I had a great overall experience at Day Toyota. I used to dread dealerships, but Ed Short and Ron Henderson were extremely professional. I love my new Toyota and I know I received the best possible price! I will always go back to Day Toyota.




Michelle F


My Review of Day Toyota:
I recently purchased a used Impala from Day Toyota. I just love the car. My salesperson Michelle Gumina was helpful in making sure it was the right car for me. John Petrovich did the paperwork. He got me a great interest rate and made the paperwork quick and painless. I would definitely return and refer all of my family and friends. Thank you!




Rebecca S


My Review of Day Toyota:
My sister needed a new car fast, but she was limited by a very strict budget. The salesman was so patient and accommodating. The finance manager even stepped in to make sure she got exactly what she wanted for a price she could afford. I will definitely be purchasing my next vehicle from Day Toyota in Pittsburgh.




LISA N


My Review of Day Toyota:
This is my second purchase from there and will continue to buy from Day. Ryan was a great salesman and I felt no pressure. They got me the payments that I wanted.




Susan P


My Review of Day Toyota:
The dealership and specifically the sales person I worked with were helpful, addressed any question I had, and treated me with respect. I was comfortable discussing the car I was interested in and my trade in with the sales person. I will recommend this dealer and sales person.




Monica m


My Review of Day Toyota:
Gary was great. We have purchased a number of vehicles from this dealership.




Kelly A


My Review of Day Toyota:
My experience at Day Toyota was EXCELLENT!! Ryan Nolte was the perfect salesmen, and John was also the perfect financing guy! These two men are a real class act! While making my family comfortable with the choice we made, made us want to let our friends and family know about going to Day for their next vehicle purchase. I can't wait to start driving my new car. Thanks a lot!




Jessica R


My Review of Day Toyota:
I purchased a 2015 Toyota Corolla at Day Toyota from Gary Fritch. It was the most pleasant experience I have ever had purchasing a vehicle. He knew what questions to ask me and I I told him exactly what I was looking for and what I wanted my payment to be. He got me there in no time at all. There was no back n forth with numbers, just results. I will definitely be a returning customer to Day Toyota because of Gary Fritch.




josephine E


My Review of Day Toyota:
why my car was not clean up? the trunk is full of dust and spader web i can not beleive it beleive me if i was not working this evening i will bring the car back for you all to see. but I may come over tomorrow.thanks.




lori a


My Review of Day Toyota:
My experience was wonderful. This was my third time purchasing a vehicle and by far my best experience and that was a direct result of my salesperson Rob.



lori a


My Review of Day Toyota:
Rob was simply amazing, kind, and patient during my process of purchasing my second Toyota vehicle.



April A


My Review of Day Toyota:
Before going to Days, I went and drove a KIA, Nissan, Ford, Honda, Jeep, Subaru and Hyundai; but the salemen just wanted to sell me a car--Gary Fritch at Days wanted me to be happy with the car I was buying. Gary Fritch was terrific--he put me at ease, did not rush me, answered all my questions, and explained all the features of the car. I am so glad he was my saleman; in fact, he is the number one reason I purchased my RAVA 4




Cherry M


My Review of Day Toyota:
I stopped to have a oil change done on my vehicle. I asked for a review of what it would take to move into a new car and Jon Donaldson worked up a proposal for me. It was not in line with my expectations so John Petrovich in the finance office was able to save me a pile of money and make the decision easy.




becky m


My Review of Day Toyota:
Gary is the best.



Cheryl S


My Review of Day Toyota:
I have always been pleased with the service I receive at this dealership.




Jessica K


My Review of Day Toyota:
I just purchased a preowned 2013 Kia Optima from Day Toyota, and I had a simply fantastic experience. Having only one month left on my lease from another dealership, I was anxious about the whole "lease end" process. Gary Fritch and John Petrovitch took care of everything for me! I didn't have to make any calls, etc. They were very patient, friendly, honest, and excited for me! I usually look to my fianc? for advice, but let me tell you that John and Gary won't steer you wrong!




SHEILA T


My Review of Day Toyota:
Karen Taylor was delightful and easy to work with during the purchase of my new Camry XLE and made the experience a positive one.




Holly M


My Review of Day Toyota:
I was very happy with my purchase of a 2014 Toyota Forerunner, it is an awesome vehicle. This was the first time I've bought a vehicle on my own & the sales team were very accommodating & friendly & made my purchase of buying a vehicle very easy.



Lisa C


My Review of Day Toyota:
I'm writting this in hopes than other woman drivers will consider this dealership too. From the moment we walked in the doors we were treated.like a person, regardless of our credit scores, like the other dealerships we have been too. My fiancee and I felt like we have known our sales man David Dobbins for years. He was personable and knowledgeable about any vehicle we asked him. The time he spent with us making sure we were choosing the car the best fit us. I have and will continue to tell people of the new friends we made that day. We will continue to use Day Toyota Scion, for all our car needs.



Day Toyota: Thank you very much for the kind review. We at Day Toyota try very hard to make your car buy experience as pleasant as possible.


Carol M


My Review of Day Toyota:
Vinnie was my sales person No pressure what so ever which I appreciated Gave me several option and he found just the right car for me which is a Venza. Love the car and the whole dealer ship was friendly andexcellent



Arlene S


My Review of Day Toyota:
Gary Fritch was our salesman. He did everything he could to find our dream car.



Comments:

Day Toyota: thanks for taking the time to reply and we our very glad you found your "dream" car At Day .......FEEL FREE ANYTIME TO REACH OUT TO ME, RON SHIWARSKI, GENERAL MANAGER AND I WILL GIVE GARY A "PAT" ON THE BACK!

Day Toyota: thanks for taking the time to reply and we our very glad you found your "dream" car At Day .......FEEL FREE ANYTIME TO REACH OUT TO ME, RON SHIWARSKI, GENERAL MANAGER AND I WILL GIVE GARY A "PAT" ON THE BACK!


Melissa G


My Review of Day Toyota:
Dave Dobbins was wonderful he took a lot of time explaining all the features of the SUV I was looking at there was no pressure to buy he let me look around andand was very understanding of my needs to think about this process and discuss with my husband over the phone ( he is a truck driver) Dave was great through the whole process of buying my RAV 4 .



Joanne R


My Review of Day Toyota:
On 12/31/2013 I went into the Day Toyota Dealership and worked with David Dobbins. Through his hard work and perservance I left with my new RAV4. He was extremely professional and I felt he knew exactly what I wanted and expected to pay. He is the reason I have my new car today. This is my second car from Day and I am certain I will return.



Day Toyota: Joanne, thanks for the kind words about Dave and I will be sure to recognize dave for a job well done and please if there is ever any assistance you need feel free to contact me directly....Ron Shiwarski, General Manager.... thanks and good luck!


Audrey F


My Review of Day Toyota:
Karen Taylor was respected and helpful. Made the whole experience of shopping and buying a pleasant one. And I love the car.



Day Toyota: Audrey, thanks for the review, Karen works hard with all her people to create loyal customers and appreciates your review of her performance. If there is any assistance in the future that I can offer please let me know.... Ron Shiwarski, General Manager, Day Toyota


Kimberly L


My Review of Day Toyota:
Karen Taylor was very friendly and welcoming. She answered all my questions. The dealership is very accommodating. This is the second new vehicle I've purchased in the past 16 months. Overall good experience.



dawn p


My Review of Day Toyota:
I want to say that Dave Dobbins was most helpful and respectful. He completely met our needs. I would reccommend him as a salesperson and the dealership to friends and family. I wouldnt have driven away in my new vehicle without his time and efforts.



Kathleen G


My Review of Day Toyota:
Karen Taylor was our Sales Rep. My husband & I enjoyed working with her to find our new Rav4. Karen is very knowledgeable about the vehicles. She is also very personable and made our purchase very pleasurable.



Day Toyota: thanks for taking your time to give Karen a very favorable revue.... we also think very highly of her job performance, and her personally....if I ever can be of any assistance please to not hesitate to let me know! Ron Shiwarski, General Manager


Loreli S


My Review of Day Toyota:
Day Toyota went above and beyond. They were extremely friendly. They made our experience quick, fun, easy. I will be recommending Day Toyota to many friends and family. Thank you for the wonderful experience!




denise b


My Review of Day Toyota:
Wonderful experience with my salesman Corey Wright and george worked with me made me totally happy with the car i choose. i highly recommend these two salesmen to all my friends.



Day Toyota: thanks for taking the time to response and I know with Corey being new to the profession he would greatly appreciate any help you may send his way. Please enjoy your new vehicle......Ron Shiwarski General Manager


Deborah L


My Review of Day Toyota:
karen taylor was my salesperson she was outstanding would recommend coming to day toyota great experience thanks again




Shawna M


My Review of Day Toyota:
We had the pleasure of working with Rob Dowe and Anthony. They made the process painless and easy and i would recommend them to anyone i know buying a car. And the cookies were awesome! Thanks again for being so nice and professional!



Day Toyota: glad you liked the cookies..... appreciate the review and please continue to let us know how we can be your "....car people"...............Ron Shiwarski, General Manager


Kellie P


My Review of Day Toyota:
My salesperson was Gary Fritch and he was amazing!! I live in Philadelphia and came to Day-Toyota to make my car purchase because of Gary Fritch. He is extremely friendly, helpful, and knowledgeable. He made sure I understood everything about the car and the transaction. I highly recommend him and the dealership!



Day Toyota: Thanks for making it back to Day Toyota for your car purchase and we appreciate the kind review.....ron Shiwarski, General Manager


Kristin H


My Review of Day Toyota:
Rob Dowe was very homest anf helpful. I trusted him to give me a fair price and that is exactly what he did. He talked me through each step of the buying process. I would highly recommend Day Toyota to anyone looking to purchase a new or used vehicle. Thanks Rob!



Day Toyota: Kristin, thanks for your generous review. Day Toyota, along with Rob Dowe strive to make the experience at our dealership as enjoyable and professional as possible! Welcome to the Day family.... Ron Shiwarski, General Manager


Kahla K


My Review of Day Toyota:
Rob was helpful and complete. He showed us all the features of the new RAv 4 in detail.



Day Toyota: thanks for the good review and please enjoy your new Toyota....always good to welcome a new customer to the Day Family... Ron Shiwarski, General Manger


Tammie R


My Review of Day Toyota:
We went in to the dealership today, on a referral from a customer at work. The salesman, Gary, was extremely helpful, friendly and informative. I would 100% go back to this dealership, as well as request the same salesperson. Thanks so much!




Kathy T


My Review of Day Toyota:
I had salesperson Gary and he was very nice. and no pressure to buy. it did not matter how long to took me to make up my mind.it is very nice to feel comfortable when buying a car everyone was very nice that I dealt with .great job Gary and everyone else thanks day Toyota it was very nice to deal with you I love my Toyota Toyota was very nice that I dealt with.great job gary and everyone else thanks day Toyota very nice to deal with you.i love my Toyota .



Day Toyota: thanks for taking the time to give Gary a good review, Gary has built his career on listening to the customer and making customers feel at home...thanks again Ron Shiwarski, General Manager. Please let us be your dealer for service also! welcome to the Day family


Dianna P


My Review of Day Toyota:
Matthew Oravetz was the best salesperson that we have ever delt with. He was very curtious and we were very impressed



Day Toyota: thanks for your time in giving the gracious review......Matt worked with me at our Subaru store and I can attest to his professionalism...thanks again Ron Shiwarski, General Manager


Dianna P


My Review of Day Toyota:
Matt Oravetz was one of best salemem that we have ever delt with. Very curtious. We were very impressed



paulette s


My Review of Day Toyota:
Dave and Anthony were wonderful




Rachel D


My Review of Day Toyota:
I would purchase another vehicle from Day Toyota again. And will also recommend this dealerships to friends and family! Great overall experience!



melinda n


My Review of Day Toyota:
Gary F was the best! I would buy another Toyota just for him.....He makes the experience so wonderful! I could not have asked for a better experience.....



Day Toyota: Thank you.


Nicole D


My Review of Day Toyota:
Karen made my first new car buying experience painless!!


Day Toyota: We are so happy that you had a good experience at Day Toyota. Thank you for the great review.


Margaret D


My Review of Day Toyota:
My husband and I started our research at Day Toyota with Rick Cronauer and he was very helpful. Then we met with Gary Fritch. He gave us so much information on the car and finances, I do not believe we could have done better at any other dealer. We had previously visited 2 other Toyoto dealers and they did not seem to be as interested in working with us because our cars. were older. After Gary sat down and explained different details, we had a completely different outlook on purchasing this particular car (Toyota Corolla S). My husband and I were very pleased with our entire experience and would highly recommend purchasing a car from Gary Fritch at Day Toyota.



Day Toyota: Thanks for taking the time for your review and we are glad that you enjoyed the sales experience here at Day Toyota and especially dealing with Gary.......please fell free to ask any questions at any anytime.... Ron Shiwarski, General Manager, please don't forget to use us for all your service needs


Jennifer M


My Review of Day Toyota:
Our salesperson was Karen. She was wonderful!!! WE came back numerous times & she never got frustrated with us. We were deciding between two small SUV's. She was funny, charming & got all of our questions answered. I would gladly buy from her again!!!



Day Toyota: thanks for taking the time to add a review, we also believe theat Karen is a tremendous asset...please enjoy your car and the service after the purchase...feel free to reach out at anytime....ron shiwarski, general manager


betty p


My Review of Day Toyota:
This is the first car I bought on my own. Karen was very courteous, knowledgable and friendly. I have a brand new Corolla and am very happy.



Day Toyota: Congratulations on your first purchase. We are so glad you enjoyed the experience. Welcome to the Day family.


Diane D


My Review of Day Toyota:
I wanted to submit a great recommendation for Day Toyota and special kudos for Vinnie Salvia as a sales associate that is professional with superior customer service skills. He was patient and explained everything needed to drive away with a new vehicle!!


Day Toyota: thanks for taking the time to write a review, your feedback is truly appreciated and Im sure Vinnie appreciates your kind words... please make sure to continue the relationship with our service department as you maintain your new vehicle...Ron Shiwarski General Manager


Karen M


My Review of Day Toyota:
Dave was a wonderful salesman, and he helped me in so many ways, and was great to work with. I will recommend Day Toyota to everyone I know. And I will definitely buy another car from Dave.



Day Toyota: Karen, thanks for taking the time to send in a review...hope you are enjoying your new vehicle and please pass the word about Dave...thanks again Ron Shiwarski, general [email protected] Toyota


Patricia V


My Review of Day Toyota:
Karen Taylor was our salesperson and we were very pleased with the service and attention she gave us.



Day Toyota: thanks for taking the time for the review karen and the entire staff appreciate the opportunity and please enjoy your new vehicle, dont forget your first oil change!


Theo B


My Review of Day Toyota:
My experience with Day Toyota was miserable. I had purchased a 2009 Rav4 from Day Toyota and went back to purchase/lease another Rav4. Gary Fritch, the salesman, was high pressure and pushy. I did not receive any paperwork, monthly payment information, or other necessities before I was asked for a deposit. The vehicle was not what I wanted and I was told by salesperson that I didn't need those added options - just to get the car as is. I was disappointed and stressed by the time I left the dealership. I would not recommend Day Toyota to anyone.


Day Toyota: Theo, I am very sorry you were disappointed. We here at Day Toyota try very hard to help all of our guests have a very good experience. Please accept our apologies. I would like an opportunity to make this up to you. During the course of any deal we give every client every opportunity to research before they make their final commitment. If you would like, please use our service department for any conveniences, we are still interested in making you happy. Ed Short Sales Manager.


AShley S


My Review of Day Toyota:
they were very friendly and we very helpfulling. they helped me get into the car the day i came into the dealership. not only were they understanding of my situation of adoting special needs children and took that into consideration while they we helping get me the perfect deal. i have less than perfect credit and it was a breeze getting everything completed. I didnt feel pressured and they didnt talk down to me. the manager even took a special intrest and assisted in my transactions. plus ya cant nbeat free coffe and cookies while you wait for the few minutes.



Day Toyota: cookies and coffee on every visit and thanks for taking the time to complete the survey


Amber A


My Review of Day Toyota:
Both Jorge Turbay and Anthony Zegarelli were fantastic! They stayed late to help and finalize the sale. I will recommend this dealership and specifically these two gentlemen to anyone I know needing a car.



Beth N


My Review of Day Toyota:
first rate experience,friendly,helpful staff.Such a clean ,beautiful building. Fantastic place to buy a car




Christine K


My Review of Day Toyota:
Very good experience, very helpful




devra b


My Review of Day Toyota:
friendly, knowledgeable, not pushy, understood our needs and concerns; worked diligently to expedite purchase process




Hollie F


My Review of Day Toyota:
This was the best experience I have had buying a car. This is my fifth new car and no other dealership has treated me with as much respect and courtesy with being a woman who knows about cars and has done her homework. I recommend this dealership to anyone who asks. I also say go Karen T my sales associate who is a minority in her professional field just like me. Your approach to assisting me was exactly what I needed. No pressure just help in finding myself.



Day Toyota: thanks for your feedback and enjoy your new toyota


Bernadette G


My Review of Day Toyota:
After an experience with the managers last year I swore I wasn't coming back. Rob DOwe and Anthony Zegarelli made it so worth while I purchased another new Highlander. I had no problems and everything was great.



Day Toyota: thanks for taking the time to respond and enjoy your new toyota


Leslie P


My Review of Day Toyota:
I came to this dealership looking for a new Corolla. I had the cash to pay but was haggling to a certain amount, and I hate the sales game. I drove 40 minutes away to come to this dealership, and was very glad I did. John Petrovich was the first salesperson to actually listen to what I wanted and not try to up-sell on fancy touch-screen or Bluetooth features that I clearly stated I had no interest in. While at first we had a confusion as to what my budget was, he quickly readjusted when he understood and found to get the boss down to my price. He's been here for many years and it shows - he knows his stuff and is very genuinely on your side to get you what you want at the price you need. I would highly recommend coming here and asking for him.



Day Toyota: thanks for your reply and enjoy your your new toyota


Gail B


My Review of Day Toyota:
Gary Fritch was our salesperson and was great. He is very out going, nice to talk with, respectful. I would recommend him and Day Toyota to buy a car from.



Janet L


My Review of Day Toyota:
I took my Rav4 in for service, I knew that what was going on was serious. With the cost of repair and issues this car had, I decided to get a new car. I explained to Jorge the situation and the monthly payments I could make. He was very pleasant, listened and then showed me some cars. He was fun to deal with, made the experience very enjoyable. Even when I changed my mind after they started figuring things out on a different car. I have bought cars in the past but this is the first time that the salesperson didn't talk to me like I knew nothing about cars, he took his time to explain things, and was very pleasant . I would definitely deal with him again!



Cindy D


My Review of Day Toyota:
The experience was great. Gary was patient as. I was trying to decide which vehicle best suited me. He was willing to take the time to show me whatever I wanted to see and even test drive two models so I could make a better decision on the purchase of the car I bought. The whole experience from the first time that I walked into the dealership to the purchase of the vehicle was positive. I would recommend Gary Fritch to anyone looking to purchase or lease a vehicle from Day Toyota.



Esther S


My Review of Day Toyota:
My car died on Friday. That night I looked up cars on the internet and found the Day Website to be very helpful and very easy to use and it was the only website that I applied for credit. I was called that day and the next. I answered that Sat morning and went in that day. I was very pleased with the dealership. I had my Mother and my 3yr old son with me because we were out running shopping. The dealership was great and had a play area and was very good with my son. He loves trucks so they had him get in a very large truck, he was so excited. They also were having a cookout at the time and invited us to eat. They all were very nice and Jim was especially a good salesperson. He listened and understood what I was looking for and I originally said I was not looking to buy that day and they all said no problem and of course I ended up buying a car and driving it home! ( The only thing the dealership was lacking was a changing table in the bathroom which is common in may places )



Freneca K


My Review of Day Toyota:
The two men were very nice and well manned to me while at the dealership and still keeps in touch will me, I never felt so valued by a dealership. I would definitely recommend these two men to anyone trying to buy a vehicle.


Comments:

Day Toyota: Thank you for the review. We are always here to help.

Freneca K: No thank you I really appreciate the service


Marie R


My Review of Day Toyota:
When we got to Day Toyota we were greeted immediately by Matt Krohner. He listened to everything I had to say when I gave him the run down of what we wanted, needed, liked, disliked, etc. He said, "Ok, I'll be right back!" He came back with two sets of keys, we ended up leasing the very first car he showed us. That showed me that he really listened to what I said and put his effort into finding what was PERFECT for us. When we went on the test drive he was very informative about the details of the car. He was VERY knowledgeable about the technology of the car, all the apps (i.e. navigation, xm radio, hands-free/Bluetooth phone, and steering wheel controls), and various specs. He got us into our price range for payments, helped with insurance, and he even helped us get our rental back on time. He was an all around amazing salesperson and person in general. He made a stressful situation not stressful. He made buying a car fun, exciting, and hassle-free. When our car was finally done being washed, waxed and detailed it looked BEAUTIFUL! I would absolutely recommend Day Toyota in West Mifflin, PA to friends, family and strangers. If you do go there, like you should, make sure you ask for Matt Krohner because he will make car buying or leasing the most enjoyable experience you could ever hope for! I promise. Btw, The car we leased was a 2012 Barcelona Red Toyota Camry Special Edition with 24 miles on it-fully loaded. :)



Karen L


My Review of Day Toyota:
I had been researching Toyota Prius for a while and finally went to the dealership for a test ride and price. This was my 4th purchase from Day Toyota and was pleased with my purchase as I had been with the other three. The salesman was very knowledgeable about the vehicle and spent time with me on the features and all questions I asked him.



Anonymous User


My Review of Day Toyota:
Generally, the entire time there and experirience, was a good one.



Ms. M


My Review of Day Toyota:
My sales representative, the sales manager, and the finance guru at Day Toyota were all very respectful toward me. I came in better informed about my purchase than I think they expected me to--and for that reason they might have not read me as a serious buyer at first--but in the end, I chose Day Toyota because I appreciated their courteous and helpful service.



Sue M


My Review of Day Toyota:
It was an ok experience. I hate buying cars.



Susan A


My Review of Day Toyota:
Ms. Dean made a large purchase decision bearable. She was helpful, knowledgeable, always answered calls/questions/concerns. I felt I did extensive research before deciding on the auto to purchase, and Kim assisted in increasing my knowledge and comfort in the final purchase.



Shelleh N


My Review of Day Toyota:
Day Toyota was great! They made the whole experience from making the appointment to getting it all complete very easy and convenient for me. Great work!



Ami K


My Review of Day Toyota:
Great service and friendly staff!




Pat D


My Review of Day Toyota:
Service was awesome. Thank you.




Rachel H


My Review of Day Toyota:
Would go back again.



Beth N


My Review of Day Toyota:
Amazing experience,defiantly will be back.Joe Naretto and his staff were absolutely fabulous.




Anna N


My Review of Day Toyota:
Very helpful staff that made the service experience easy and stress free. Thanks!




cynthia p


My Review of Day Toyota:
My experience with Gary at Day Toyota was a wonderful experience. He was honest kind and cared a lot about my needs.




Shelbeyw L


My Review of Day Toyota:
My experience was great. They gave me a loaner car and I didn't even buy my car from them. The work was done and my car looked better than when I bought it.



Day Toyota: Thank you so much for the kind words. We strive to exceed customers expectations everyday and I'm glad we did with your visit here at Day Toyota Scion. Jason Fennell General Manager


Beth N


My Review of Day Toyota:
Everyone was friendly,helpful and overall Fantastic




Janet L


My Review of Day Toyota:




Iris K


My Review of Day Toyota:
We purchased this car at this location, and I find that there is an advantage treating were you have bought; but, my problem is that they do not offer transportation back (and from) Pittsburgh. If you have to wait 3-4 hours for service, no public transportation and a taxi cost $36, this is expensive and inconvenient... I don't know what other people do.



Jenelle S


My Review of Day Toyota:
Everyone was very helpful at day toyota. My salesman and also John Petrovich helped the process go smooth, fast, and very stress free! I will highly recommend day toyota to everyone when they are looking to buy, lease, or trade a car!



Laura N


My Review of Day Toyota:
It's was great working with a dealership that was nice, and was willing to work with us



Brenda J


My Review of Day Toyota:
The sales man Adam was great. Along with the managers Guy, Ron and Geoff. They truly understood my needs and limits. Also Adam was not pushy which was great. Since I am only able to look right now. However when I can buy I will be going right to Day Toyota and Adam




Cynthia B


My Review of Day Toyota:
This was a very easy shopping experience. The salesperson was always friendly and accommodating. We felt like VIP's!




Sara K


My Review of Day Toyota:
My boyfriend and I went in looking for a new Camry. The staff was great. Very friendly and knowledgeable. We ended up purchasing a new avalon and I absolutely love it. Thanks guys!



joyce s


My Review of Day Toyota:
So far, so good. Very friendly and accommodating. Did not waste my time....Jon showed me what I wanted and gave me the figures to think about. No high pressure sales pitch. My first visit was a pleasurable experience. Planning on going back to close deal.




Lori W


My Review of Day Toyota:
My husband and I went to Day Toyota to look at RAV 4 XLE, we left with a RAV 4 Limited. We could not have had a better experience. David Dobbins was extremely knowledgeable about the RAV 4. He took the time to explain everything about the car before we even before we knew which one we were buying. He was great to work with. Very professional and we did not feel rushed at all in the entire process.




Kellen L


My Review of Day Toyota:
The sales team went above and beyond to meet my needs and delievered exceptional customer service. I would be happy to do business here again, and would certainly refer my friend/family here.




Allison K


My Review of Day Toyota:
Jon Donaldson was very helpful and they showed all the information I needed to make a decision to purchase a new Rav4



Day Toyota: thank you for taking the time to give a positive review of your experience at Day Toyota, please enjoy your new vehicle and thanks from Jon and Myself... Ron Shiwarski, General Manager


Tara H


My Review of Day Toyota:
I bought my new Toyota Hybrid Prius 4 Liftgate from Gary Fritch last evening. This is the second time I have come to him to purchase a vehicle in the last year and a half. He is absolutely amazing. Extremely friendly, knowledgeable and goes out of his way to make you feel welcome and comfortable. He made sure that I was happy with my choice and that I was made familiiar with the vehicle before I drove off the lot. I would definitely recommend him as your salesman when going to Day Toyota. I guarantee you will NOT be disappointed! Thank You Day Toyota for staffing your store with such wonderful people. Everyone I came in contact with were truly fantastic. I will be recommending all family and friends to you!




Mary G


My Review of Day Toyota:
I spoke to Big John Donaldson and he helped me with considering a Rav4. It was incredible all the information he provided me and when he learned I was also looking at Subaru he was able to contact a friend at Day Apollo and get me a price on the the Outback. This level of concern for my comfort I have never seen in a Car guy. I will check with him before I make any purchases in the future!




Ronna R


My Review of Day Toyota:
Both Vinnie Salvia and Anthoiny Zegareli were polite and interested in both our needs and our financial concerns. They tried in every way to accommodate us



gayle b


My Review of Day Toyota:
very respectful worked hard to make deal work with complicated financing circumstances




Carol R


My Review of Day Toyota:
I was very happy with the speed getting everything settled and set up for me.




LISA L


My Review of Day Toyota:
I AM A MARRIED WOMAN AND I USUALLY BRING MY HUSBAND WITH ME TO MAKE DECISION BUT I WAS JUST INQURING ABOUT A LETTER I HAD RECIVED BUT THE PERSON I WAS SUPPOSED TO SEE WAS NOT AVABILE THATS WHEN I MET KAREN TAYLOR SHE WAS VERY HELPFUL FROM PICKING HE CAR DOWN TO THE COLOR EVEN GOT ONE WITH A MOON ROOF I AM VERY HAPPY WITH MY NEW RAV4 2013 ...THANKS KAREN TAYLOR HAPPY



Day Toyota: thanks for taking the time to review Day Toyota and our sales rep, Karen Taylor, I appreciate your business and please enjoy your new car.....Ron Shiwarski, General Manager


Susan B


My Review of Day Toyota:
I had a wonderful experience. The team that provided service presented with the perfect balance of professionalism, courtesy, knowledge, and customer service. I was treated with respect at all times, and the gentlmen who assisted me bent over backwards to make sure that I had answers to all of my questions and was comfortable. Kevin G., Anthony Z., Gary F (all in sales). and Jeff M. in Finance worked way past closing time to make sure that I drove away happy.



Day Toyota: Thank you for taking the time in sending a review your continued satisfaction is our main objective at Day Toyota!


devra b


My Review of Day Toyota:
friendly, positive, very knowledgeable, understood our needs and our finances well. went all out to accomplish our purchases as expediently as possible



Tracy O


My Review of Day Toyota:





Rachel L


My Review of Day Toyota:
I recently purchased a Corolla from Day Toyota Scion. I was greeted immediately, and John Petrovich was my salesperson. As a female, entering a dealership can be overwhelming if you're approached by a large sales force. John actually listened to what I needed, balanced it with what I wanted, and found a price range that I was comfortable with. He did not subject me to the stereotypical high pressure sales tactics that most are familiar with. The caliber of product knowledge and willingness to place me in the right vehicle for me (not the right vehicle for the dealership) was fantastic. To my surprise, John did my finance as well. We found the best warranty options for me, and at a good rate. I was thoroughly impressed with his professionalism and experience in all aspects of my sale. I had previously visited a handful of other dealerships, and there is no comparison.




Carrie K


My Review of Day Toyota:
Karen Taylor is one of the greatest assets of this dealership. I am writing this review even after we did not purchase a vehicle here. She was patient, available, accommodating, friendly and the ONLY reason we did not purchase with her was that they did not have exactly what we wanted in their inventory. If I ever need another car, I am going straight to her, and plan on sending all my friends and family to her as well. A true asset.



Day Toyota: sorry we did not do business but appreciate your response! enjoy your new vehicle


Terri G


My Review of Day Toyota:
fabulous! Kelsie was great to work with. She was really helpful and was able to get the car I wanted at the price I wanted!



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