Infiniti Of Tacoma At Fife
Fife, Washington 98424
SERVICE: (888) 472-2650
Al was a great salesman. He had the car cleaned and waiting for us when we returned later that day. We were also impressed with his willingness to stay late after his schedule time off.
Jason was knowledgeable, patient and he understood my needs. Kristel made a huge effort to assist Jason, as I was his first sale. They showed no sign of being in a hurry as they accomplished paper-work . They were attentive to my needs and I drove off with a beautiful car. I would recommend Jason and/or Kristel in a second. You are blessed to have both on your team. Regards, Shelley Gurnick
Im very happy with the professionalism demonstrated by Monica, she walked me through my process and offered me a loaner and made the whole process as comfortable as possible.
The sales person and the manager made my purchase a very positive experience. I will definitely buy another vehicle from Tacoma Infiniti in Fife
I had all of my questions answered clearly and my one concern was addressed. I didn't feel rushed or pressured to buy. I would definitely buy from them again. Thank you, Chyna.
I was able to buy my car for a great price and the Infiniti of Tacoma dealership met all of my expectations. Overall a good experience.
Truly positive experience- from start to finish. Clayton was professional, friendly and informative. This was our first no-pressure car buying experience. It was like a breath of fresh air. Thank you, Infiniti of Tacoma!
Infiniti of Tacoma and Clayton (the associate with whom we worked) were amazing. The process was painless, and the price was great. Clayton made sure we understood everything the whole way through, and was hugely informative. I cannot recommend Infiniti of Tacoma highly enough!
Great dealership, everyone in there was a joy to be around from management to the sales reps, and even the maintenance guy . Great dealership!
Very respectful and insightful. A very nice waiting area as well with plenty of high quality snacks and coffee. I wold recommend the Infiniti dealership to anyone.
Excellent staff at Infiniti!! From the Sales Dept., Finance and service... you can?t beat it anywhere!!! They went the extra mile to get me the car I wanted. Best car buying experience ever!
Great customer service provided by Al. The process was made simple and pleasurable. No haggling and when I wanted to test drive the car it was as easy a process as with purchasing it.
I recommend anyone looking for a new/used car to work with Kristel because she's amazing and will treat you with respect from start to finish
I had a great experience leasing my first New Infiniti... without a doubt I'd recommend this dealership to all my friends. Their staff not only was helpful but we're very knowledgeable !!
Infiniti Of Tacoma At Fife: Hello Carrie, Thank you for choosing and allowing us the opportunity to earn your business. I really appreciate that you took the time to leave us such a wonderful review. Customer service is our number one priority and reviews is one of the best ways for us to measure how we are doing and where we can improve. Thank you again Carrie. Mark Clymer, Managing Partner Infiniti of Tacoma.
There's nothing like going to a dealership and getting great service. Alex Moncada at the Infiniti dealership located in Tacoma went out of his way to make me feel comfortable and take care of all of my needs.
Infiniti Of Tacoma At Fife: You are so Welcome, as always we are honored to have you as our client. =)
Oil and filter change was fine but certainly did a poor job of cleaning my car and retuning in a quality fashion. This dealer needs to learn how to wash a car and show pride.
A great experience--comfortable waiting area and keep you up to date on happenings with your vehicle. The loaner car is a bonus to get things done too while you wait.
Great experience. Staff follow up. Clean facility. Nice lounge for waiting. Repairs submitted under warranty. Offered loaner car; although, I chose to wait for repairs.
The Infiniti at Fife has always been great to work with. I always call to get my oil changed last minute and they never fail me. They squeeze me in the day of or the next day every time. I am more than happy with their service.
Wonderful experience! Wheel repair done timely and with great competence. Beautiful dealership chockablock with treats and gourmet coffee. Will return in a heartbeat if necessary!
Every time I go to Infiniti of Fife I always go to Monica. She?s friendly and helpful. She is the reason I keep coming back.
We purchased our 2017 Q60 3.0t in January of 2017. Great place to purchase. We haven't driven our vehicle much in the last year, but requested a standard service on "time" rather than the 10k miles; we have less than 4k miles now. After informing the service rep no less than three times, they finally got it even though they were told we'd had the car for 13 months. Nonetheless, when we purchased the car our first service was free of charge. Great! Additionally, there was a slight ECM reprogramming that needed to be done as well. We made the appointment and left the car for what was supposed to be a relatively quick service. Where I'm dissatisfied is when the work was completed, they provided a complimentary car wash. The car was picked up during the evening hours and when I looked at it after my wife returned home, what a mess. I would much rather have a dirty car than what was provided. Large massive spots amongst the whole car were missed and on top of that, the leather dash above the glovebox has been scratched. There is nothing worse than poor quality control and to receive your property back damaged. It may be nothing to the dealer, but I am unimpressed with what was returned. Our vehicle was flawless when we brought it in and damaged when we picked it up. Hopefully when we take the vehicle back they will do the right thing.
Great service very helpful, super fast, i love it and I will be coming back.
Disappointed that problem could not be covered under warranty. However, do believe that Brandon et al, made a galliant effort on my behalf to the the 3rd party with my warranty. Kudos to all of them. Thank you.