Imports By Day

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1580 Golden Mile Hwy
Monroeville, Pennsylvania 15146
SALES: (724) 327-4900
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DEALER RATINGS

SHOPPURCHASESERVICE
4.97
4.96
5.00
OVERALL
4.97
24-Month Rating
based on 36 reviews
4.97
4.97 out of 5
146 Lifetime Reviews
Lifetime Rating: 4.96
36
reviews

Reviews

Javier G


My Review of Imports By Day:
Darren was excellent. Very good experience. Very patient and respectful. No complaints. Dealer was busy but he took the time to work with us. Recommend without reservations.




Cheri L


My Review of Imports By Day:
Darren was great to work with. He was attentive and focused, friendly, courteous and willing to do whatever it took to make us comfortable during our entire experience. He made the process of finding and purchasing a new car enjoyable!




Patty C


My Review of Imports By Day:
I look forward to buying a car from Jonathan in the future! Bright young salesman and he is passionate about Audi S8! I like the red!



Linda W


My Review of Imports By Day:
Tom was a wonderful sales person. He was always very curtious and made sure everything was right and that I was happy. He made buying a car a very enjoyable experience for me.





Sara O


My Review of Imports By Day:
Having little free time, I was faced with finding a new vehicle. Jan was wonderful and helpful with gathering the information that I requested in a fast and courteous manner. Jim took the information I gave Jan and helped guide me to find the right vehicle. They listened to my needs and made the process as quick and easy as possible. I really appreciate the service I received that day from the inquires I made via email, and the assistance from sales, finance, and management. Thanks again, Sara




Sarah M


My Review of Imports By Day:
This was my first time experiencing/purchasing a car from imports by day in Monroeville and I had a very good experience! Firstly, my salesmen was an absolute delight and did everything he could to make my buying experience easy, fun and worth my time. He made sure we were comfortable and treated me with the up most respect. I'd recommend him to anyone! He was great Jan who I spoke to from the get go, was extremely helpful and answered all of my questions and helped me see the car I wanted. Overall, anyone who I interacted with at the dealership during my time there, was wonderful. If there was something that made my experience not so great, it was that I was in the dealership for almost 5 hours and things progressed slowly.


Imports By Day: Thank you for taking the time to send a review.


Lisa W


My Review of Imports By Day:
My salesman, Jim Ruffner was excellent. He was friendly, professional, and genuinely interested in making sure that I was comfortable with everything before I drove off in my new car. What a great experience!


Imports By Day: Thank you very much. Jim has been with us a long time and we are proud to have him as part of our team. And thank you again for your business.


Kimberly G


My Review of Imports By Day:
We had a wonderful experience with Jim. Thank you for all your help.




Linda H


My Review of Imports By Day:
Jan took my call last Fri. Morning that I was interested in a red or black A3 Audi Convertible. since I live 35 miles away, she was nice enough to send me pictures of both colors of the model I was interested in purchasing. Jan Himes also set up an appt. for me the next morning to meet with one of their salesman, Edward Victoria, who was just awesome! Thank u to all at Day Audi Automotive for treating me with the utmost professionalism, as well as friendly interaction through u the entire buying process!



Rhea S


My Review of Imports By Day:
Steve Catalo was knowledgable, patient and friendly we had a great experience and would recommend him to anyone.



Anita W


My Review of Imports By Day:
Jan and Jim were the absolute best ever! I have shopped around for various high ticket items and this experience by far, was superior to them all. I say that because the important matters for me became the important topics of satisfaction for the sales and internet sales persons at Imports by Day's. I will stick with Imports by Day because when it counted...they stood with and for me.




Chris H


My Review of Imports By Day:
Derek was knowledgeable about the product and helped me get the deal I wanted. He also picked my A5 up for the first service and returned it clean and serviced later the same day. I have never received better service - thank you!




Casey S


My Review of Imports By Day:
Gabrielle Yershen is the best. I won't work with anyone else. Thanks so much for the great service!



Joshellen T


My Review of Imports By Day:
Thank you Jan Himes for your excellent service! You went above and beyond for me! I am more than happy with my purchase



Ronda L


My Review of Imports By Day:
I have to say I had a great experience at Day Audi with Gary and Tom. They both were very knowledgeable and worked tirelessly to answer my questions and made me and my husband comfortable with our purchase. These are exceptional salesmen, very courteous..we could not ask for a better car buying experience. Outstanding.



Rhonda C


My Review of Imports By Day:
Jim was very helpful and informative. Highly recommend!



Jen Q


My Review of Imports By Day:
Every single person we came in contact with was super nice. The customer service and sales people were amazing.




Lee Ann C


My Review of Imports By Day:
Everyone at Day was helpful and friendly. They made the car buying process as easy as possible. I wouldn't hesitate to recommend Day.




Missy W


My Review of Imports By Day:
This is my second time purchasing from Imports by Day and I am again extremely impressed with the staff and their eagerness to meet my needs. They went out of their way to help me find what I was looking for in a vehicle. They were very quick to get back to me and they exceeded my expectations with their flexibility. I highly recommend this dealership to anyone who is in the market for a new or used car.



Imports By Day: Thank you Missy for your kind words and your business. We love to have our customers keep returning for another car and strive to provide the services they need. Enjoy your new vehicle.


Barb M


My Review of Imports By Day:
Jan & Jim were so enjoyable to work with.. they emailed me promptly when I contacted the dealership about the Eos & they met with me when I was available. could not have asked for an easier method of leasing a car for the first time. I highly recommend dealing with these two employees at Day.



Imports By Day: Thank you so much for the kind words. It was a pleasure to assist you and I am so pleased that you were able to get the car you loved! Enjoy that convertible in the sunshine.


jennifer e


My Review of Imports By Day:
I had a great experience with salesman Jim Ruffner. He was knowledgeable and accommodating. I had to leave and come back due to an appointment I could not miss and he made sure I got out in time and he was still working on the sale of my car while I was gone. When I returned it was just about done aside from some forms I have to sign. I appreciated that my time was considered.



Catherine M


My Review of Imports By Day:
Exceptional customer service: even drove the vehicle to my home. Helpful in every way without pushing. This is the first place I'd go if I had to buy another car.



Patricia G


My Review of Imports By Day:
I was very pleased with everyone T the deslership



Patricia G


My Review of Imports By Day:
I was very impressed with Jan Himes, Jim Ruffner, also the sales manager and the GM,because of all there help I was able to purchase the best car for my son, everyone was very friendly and made every effort to make sure the car buying process was not stressful. Great job!



Imports By Day: Thank you so much for your kind words. It was a pleasure to meet you and your son.


Pieri F


My Review of Imports By Day:
I'm so pleased with my vehicle. The dealer understood my vehicle needs as a mom of toddlers. Great experience!



Imports By Day: Thank you so much for the kind words. I am glad I was able to assist in finding you the right vehicle Jan Himes


Mindie T


My Review of Imports By Day:
Dealership and everyone we encountered were great to work with.



Tracy S


My Review of Imports By Day:
Everyone at the dealership was friendly and approachable. I never felt pressured or uncomfortable at any time during the buying process.




Brenna M


My Review of Imports By Day:
Dave was great! He helped us to make an informed decision that was best for our needs and he ensured that we were familiar with all of the features of the vehicle before we drove it off the lot.




Lisa


My Review of Imports By Day:
Andy chelko was very professional, helpful and easy to work with!!



Deborah S


My Review of Imports By Day:
I enjoyed doing business with this dealership for my 3rd Volkswagen. Mr. Tom Burley, salesman, is the most helpful, friendly, polite, and professional man I have ever purchased a vehicle from. I highly recommend both Imports by Day dealership and Tom Burley, if you are looking for an honest and positive car buying experience.



Susan M


My Review of Imports By Day:
Imports by day made my buying experience very enjoyable thank you



Susan G


My Review of Imports By Day:
The sales team was very respectful of my time. They didn't drag the process out like other dealerships I have been to. This was the most pleasurable car buying experience I have ever had.




Emily P


My Review of Imports By Day:
Best car buying experience I have had! Jim was a huge help, I am completely satisfied with my purchase!!



Meredith D


My Review of Imports By Day:
Very friendly service and clear concise answers. Made the experience very pleasant. Would definitely recommend to others!



Rose T


My Review of Imports By Day:
The service from start to finish = phenomenal. Lori and Brad were incredibly helpful and patient with me and answered any questions/concerns that I had (and still have!)




Gayle S


My Review of Imports By Day:
Good experience...not the typical car salesman experience.




Christine S


My Review of Imports By Day:
I don't know how I completely forgot to mention Jan Himes for Imports by Day! She was absolutely phenomenal! Her patience, prompt service, and thorough work ensured the perfect surprise vehicle for my first ever new car! Everyone at Day was wonderful but Jan is truly a wonderful employee, my new VW Beetle is a dream come true for me and her along with Gene made that possible for my husband and I. I have been treated so well and I can't express enough gratitude to Jan for her hard work, and Gene as well, I also wanted to mention the first issue I had with my vehicle was so easy to fix, Gene and everyone from service made sure we were taken care of immediately and even provided a complimentary wash, this experience has been a dream and I will do all my business with Day, I look forward to working with these wonderful people for many years to come, cheers to Jan and Gene grade A employees and people!



Imports By Day: Thank you so much for the kind words. I loved being able to be part of such a wonderful surprise. Enjoy your New Beetle and I will look forward to hearing from you again.. Jan


Christine S


My Review of Imports By Day:
I can't begin to say enough great things about Import Day. Not only did they deliver me the car of my dreams every person was so helpful and generous, my husband and I could not be happier with our 2013 Beetle Fender Edition, truly my dream car. Special thanks goes out to Gene who spent so much time helping me get accustomed to the car and his patience and kindness were much appreciated. Also I can't forge to mention Kim who was the sweetest most helpful person, my husband raved about how prompt his service was due to the fact that this was a surprise, she made sure to get everything done as quickly as possible truly a wonderful employee, her and Gene are stellar and deserve more than 5 stars by far, I will do all by business with them in the future. Thank you!



Sneha P


My Review of Imports By Day:
One thing I was very happy about, the dealer (Tom Burley) was not condescending in ways that some other dealer i had dealt before were. I knew what I wanted and knew exactly how they functioned - he more than respected that. I was very very happy with the process of buying - no nagging, no simply callign me up. Tom was polite and would only send me an email - my preferred method of communication. I could not have asked for a better place to buy my first new car.



Imports By Day: Thank you for taking the time to send us your review.


Linda M


My Review of Imports By Day:
Lori was great to work with.



Imports By Day: Thank you.


Patricia L


My Review of Imports By Day:
This was the best car buying experience! Justin listened to what I was looking for and did not pressure me to make a decision. I am so happy with my new car and look forward to driving it for a long time!



Imports By Day: Congratulations on your new car purchase. Thank you for the kind words.


Barbara B


My Review of Imports By Day:
I recently purchased a new VW Beetle at Day from Justin Scheib. Purchasing a new vehicle is always a very emotional experience for me. I was treated with true kindness by Justin. He was patient and extremely helpful explaining procedures and car functions. My thanks to the entire team but especially to Justin for this experience.



Zoanne S


My Review of Imports By Day:
Craig was very nice and accommodating, as was the dealership. Great buying experience.



Denise P


My Review of Imports By Day:
very friendly , great service



Anna D


My Review of Imports By Day:
My experience overall experience at Day imports was great. Jim, my sales associate was very helpful. The only mishap was with a mark on the side of the new car but they took care of it for me before I purchased the car. I would differently recommend Day Imports, and ask for Jim!



Clarissa G


My Review of Imports By Day:
Craig "chris" rock was an excellent sales rep. He was patient and was able to answer all of my questions. He even parked the two colors I was torn between side by side so I could make my decision. He treated me with respect and I feel like he is consistent with how he treats all of his customers. He even spot cleaned the car after it came out from being detailed. I liked that he wasn't pushy and made me feel at easy purchasing my first new car. I will definitely recommend him and imports by day to anyone looking for a car and return with my future business.



Lauren P


My Review of Imports By Day:




Melanie B


My Review of Imports By Day:
Jim Ruffner & everyone else I have experience dealing with has always provided an excellent experience. I could not ask for more & that is why they have a repeat customer.



Kattie W


My Review of Imports By Day:
My purchase was arranged ahead of time and everything was ready for my arrival. It was a smooth transaction with attention from all involved! Thanks!



Kattie W


My Review of Imports By Day:
My purchase was arranged ahead of time and all was ready for my date of arrival. Very smooth transaction with lots of attention from all involved. Thanks!



Tracy G


My Review of Imports By Day:




Tracy G


My Review of Imports By Day:
Great experience.



Molly K


My Review of Imports By Day:
The fastest and easiest car purchase by far. Everyone was very helpful and handled everything proficiently. If you are looking for great service and a nice car go here.



Sandra W


My Review of Imports By Day:
Refreshing to have a low pressure sales person. It is most likely what helped me make up my mind to purchase this vehicle. Lori was professional welcoming and most helpful in assisting me with information. Your financial manager was also very welcoming and helpful. I will recommend your dealership to anyone I know looking for a car. And believe me I had been to at least 10 other dealships before I got to you so I know what I am talking about.. I was ready to call it quits since I really didn't need a car just wanted to find one more comfortable thant the one I had purchased last year ( too small). My Honda CRV is a dream and I love it. drove for 7 hours last week to Virginia and was in comfort all the way! Thanks Lori.



Leslie R


My Review of Imports By Day:
I felt welcomed immediately upon entering the showroom. Everyone was friendly, professional and helpful. I would recommend this dealership to my friends.



Karen M


My Review of Imports By Day:
My overall experience was excellent. Lori greeted me warmly when I entered the Dealership, listened to what I wanted and worked diligently along with Gary the General Manager and Rick in Financing. All in all my experience was wonderful and I WILL recommend Imprts by Day and Lori to all my friends and family.



BillieLynn H


My Review of Imports By Day:
This was by far THE BEST car buying experience Ive ever had. Rick was so much fun and very attentive. He looked into the needs I had specified and made proper suggestions when I needed them. He met my time frame and budget effortlessly and even went out of his way to make my experience perfect even when it may have been inconvenient for him. Not only did Rick treat me like a member of his family, but so did a few of the other fellas. Pat, Brad, and Gary: just to name a few. Any female would surely have the same experience I did and would leave there successful and feeling respected.



BillieLynn H


My Review of Imports By Day:
This was by far THE BEST experience in car buying I've ever had. My salesman, Rick, was so much fun and attentive. He let me test drive every car I wanted to. He even suggested cars that fit my specifications when I was uncertain as to what to look for. He helped me narrow down my selections until a final decision was made. He didn't base our selection on cost either. He truly was motivated by my happiness with the vehicle and my plan for my budget. He fit my car buying into a time frame that met my needs even when it may have been an inconvenience to him. Not only did he treat me with the best quality service, but a few of the other fellows there did as well. I quickly made friends with Brad, Pat, and Gary just to name a few. At Imports By Day, you don't have to feel intimidated going in alone as a female. You can feel safe, secure, and well respected.



S D


My Review of Imports By Day:
The people at Imports by Day were very knowledgable and friendly and not overly pushy as they are at most other dealerships. They focused their attention on the features that were most important to me as a customer who spends close to 2 hours a day in the car commuting to work and also transports her young child around in the vehicle. Rick Duggal was very helpful in pointing out the features that would be important for traveling with a child in the vehicle based on safety, security, entertainment, and comfort. Justin Scheib was also helpful in the decison making process as he brought yet another perspective to the situation. One of the sales managers, Pat Green, was very willing to work with me on the deal and pricing of the vehicle to ensure that I was getting the best possible deal that they could offer. The entire process was very smooth and easy and took a minimal amount of time. Jack Martz was very informative during the final sale process as we went through a stack of paperwork he described everything that I was signing in detail and was open to answer questions that I had. Overall, I will return here when I'm in the market for another vehicle and recommend it highly!!



S D


My Review of Imports By Day:




S D


My Review of Imports By Day:




S D


My Review of Imports By Day:
The people at Imports by Day were very knowledgable and friendly and not overly pushy as they are at most other dealerships. They focused their attention on the features that were most important to me as a customer who spends close to 2 hours a day in the car commuting to work and also transports her young child around in the vehicle. Rick Duggal was very helpful in pointing out the features that would be important for traveling with a child in the vehicle based on safety, security, entertainment, and comfort. Justin was also helpful in the decison making process as he brought yet another perspective to the situation. One of the sales managers, Pat, was very willing to work with me on the deal and pricing of the vehicle to ensure that I was getting the best possible deal that they could offer. The entire process was very smooth and easy and took a minimal amount of time. Jack Martz was very informative during the final sale process as we went through a stack of paperwork he described everything that I was signing in detail and was open to answer questions that I had. Overall, I will return here when I'm in the market for another vehicle and recommend it highly!!



K F


My Review of Imports By Day:




Robin S


My Review of Imports By Day:
I had a wonderful experience with Imports by Day. This is the first car I've ever purchased myself, and I was rather apprehensive about the whole process. However, both the salesperson (David) and the finance specialist (Jack) were very patient and helpful. David listened to what I was looking for in a car and found the perfect one for me--I wasn't even familiar with the model, but it had everything I needed. The service was personable and efficient--the staff work together well to create a very inviting and helpful environment. Jack was also great in explaining financing and what needed to be completed. I'd absolutely recommend Imports by Day. (PS: the cookies they have there are also very tasty!)



asdf a


My Review of Imports By Day:
Gene was very concerned and conscientious about my needs and wants.He really explained about the car I wanted to purchase and worked diligently with me to make that possible.



Betty w


My Review of Imports By Day:
Gene was very concerned and conscientious about my needs and wants.He really explained about the car I wanted to purchase and worked diligently with me to make that possible.



Jessica R


My Review of Imports By Day:
I first started out with a salesman, Damian and he was awful! He wouldn't even return my phone calls. I'm assuming because I am a young woman in my early 20's and he assumed I wasn't serious about buying a car or could not afford it. He laughed when I said I would be putting zero down. Well I'm laughing now because he didn't get the sale. I quickly switched over to work with Rick instead, who I am writing this review about. Rick was wonderful. He went above and beyond to make up for Damian's slacking and continually apologized for Damian's mistakes. When I say that I do not think Rick treated me the same way he would a man, I say this as a positive thing. I think because I was a young, woman, first-time car buyer he was extra helpul in making sure I had no questions at all and understood everything fully. He was very thorough and explained everything very detailed and was extremely helpful overall. Brad, the manager, and Jack, the finance manger were also extremely nice and helpful. Damian is the only one I'd advise to stay far away from! The others were great.



Jessica R


My Review of Imports By Day:
Rick was wonderful. I originally started out with a salesman, Damian and he was not helpful at all. Wouldn't even return my phone calls...STAY AWAY FROM HIM! I quickly moved on to work with Rick instead and he was great. He was very helpful and worked extra hard to make up for Damian's slacking and continued to apologize for what were clearly Damian's mistakes, not his. In my review when I say he did not treat me the same as I thought he would a man, this is actually a positive thing. I think Rick was aware that I was a young woman, first time car buyer and he took extra time to explain things to me thoroughly and make sure I totally understood things. So being that I was a woman, I think he actually treated me with more attentiveness that he might have a man just to make sure I didn't have any questions. Rick was great, as well as the manager, Brad, and the finance manager, Jack. Damian is the only bad apple of this dealership, in my experience.



Barbara B


My Review of Imports By Day:
I have purchased many vehicles over the years but have NEVER had as pleasurable an experience as I did when purchasing my new 2013 Jetta at Imports by Day. My sales associate, Damian Resick , was the most knowledgeable salesperson I have ever had the pleasure of meeting. In four vehicles that I test drove he was able to fully explain each feature so that I could understand and compare. And he did it all with a smile on his face. When I finally made a decision, Damian thoroughly reviewed every aspect of the car I had chosen and gave me his personal mobile phone number in case I forget something. How could you ask for anything more! Gary DeSanzo worked tirelessly with me to come up with a purchase or lease arrangement to suit my needs. He answered every question I had, sometimes twice. He facilitated the sale of my personal vehicle and assisted in arranging financing for my friend who purchased that vehicle. Brad Swiercyzk processed all of the transfer and leasing paperwork necessary to complete the process ? again with a smile! He made the entire ?ordeal? easy and fast so that I could quickly get my hands on the steering wheel of my brand new Jetta. And last, but certainly not least, Tawny Vallana and Nancy Aiello made me feel like part of the family. From giving me the best coffee I?ve ever had to sharing recipe secrets while my paperwork was being processed, they were a big part of making my ?new car experience? the best I?ve ever had. Thanks to all of you. I can?t wait to come back for an oil change!



Barbara B


My Review of Imports By Day:
I have purchased many vehicles over the years but have NEVER had as pleasurable an experience as I did when purchasing my new 2013 Jetta at Imports by Day. My sales associate, Damian Resick , was the most knowledgeable salesperson I have ever had the pleasure of meeting. In four vehicles that I test drove he was able to fully explain each feature so that I could understand and compare. And he did it all with a smile on his face. When I finally made a decision, Damian thoroughly reviewed every aspect of the car I had chosen and gave me his personal mobile phone number in case I forget something. How could you ask for anything more! Gary DeSanzo worked tirelessly with me to come up with a purchase or lease arrangement to suit my needs. He answered every question I had, sometimes twice. He facilitated the sale of my personal vehicle and assisted in arranging financing for my friend who purchased that vehicle. Brad Swiercyzk processed all of the transfer and leasing paperwork necessary to complete the process ? again with a smile! He made the entire ?ordeal? easy and fast so that I could quickly get my hands on the steering wheel of my brand new Jetta. And last, but certainly not least, Tawny Vallana and Nancy Aiello made me feel like part of the family. From giving me the best coffee I?ve ever had to sharing recipe secrets while my paperwork was being processed, they were a big part of making my ?new car experience? the best I?ve ever had. Thanks to all of you. I can?t wait to come back for an oil change!



Barbara B


My Review of Imports By Day:
I have purchased many vehicles over the years but have NEVER had as pleasurable an experience as I did when purchasing my new 2013 Jetta at Imports by Day. My sales associate, Damian Resick , was the most knowledgeable salesperson I have ever had the pleasure of meeting. In four vehicles that I test drove he was able to fully explain each feature so that I could understand and compare. And he did it all with a smile on his face. When I finally made a decision, Damian thoroughly reviewed every aspect of the car I had chosen and gave me his personal mobile phone number in case I forget something. How could you ask for anything more! Gary DeSanzo worked tirelessly with me to come up with a purchase or lease arrangement to suit my needs. He answered every question I had, sometimes twice. He facilitated the sale of my personal vehicle and assisted in arranging financing for my friend who purchased that vehicle. Brad Swiercyzk processed all of the transfer and leasing paperwork necessary to complete the process ? again with a smile! He made the entire ?ordeal? easy and fast so that I could quickly get my hands on the steering wheel of my brand new Jetta. And last, but certainly not least, Tawny Vallana and Nancy Aiello made me feel like part of the family. From giving me the best coffee I?ve ever had to sharing recipe secrets while my paperwork was being processed, they were a big part of making my ?new car experience? the best I?ve ever had. Thanks to all of you. I can?t wait to come back for an oil change!



Megan K


My Review of Imports By Day:
My salesperson, Tom Burley, was absolutely wonderful. He did not pressure me into buying this car. Very polite and knowledgeable. Friendly staff at this dealership. The sales manager, Brad Swiercyzyk gave me a fair trade in value and gave me a very fair price for my new car.



Jan H


My Review of Imports By Day:
I was able to work with two salespeople due to the couple of times I reviewed vehicle and deal.. I was amazed at how respectful and knowledgeable the sales staff was. They made buying my dream car so much fun.. Gary the Salemanger worked with me to make the car fit my budget. This is the best place I have ever purchased a vehicle..



Chris D


My Review of Imports By Day:
Mr. Burley, was respectful patient and never made me feel pressured. He worked with me to find the right car at the right price.



LIsa P


My Review of Imports By Day:
Purchasing this car was a overall great experience . Jan Himes was quick in responding to my inquiry over the internet and RickDuggal was a very kind sales person. I thank them both for all the assistance.


Imports By Day: Thank you for taking the time to provide the positive review of your recent purchasing experience, Lisa. We hope your son enjoys the Jetta for a long time to come and we wish him the best of luck in school! Thank you for being part of our Imports By Day family!


Michael D


My Review of Imports By Day:
My experience at Day Imports was more then I could hope for. My sales rep, Tommy McKee, was extremely knowledgeable and helpful which made my transaction as comfortable as possible. The finance team bent over backwards to get me the absolute best deal available. I have already recommended Day and Mr. McKee to the numerous people who have complimented my new vehicle.


Imports By Day: Thank you for taking the time to provide the positive feedback about your recent purchasing experience. We look forward to helping you with any future service needs. Thank you for being part of the Imports By Day family!


cheryl m


My Review of Imports By Day:
My name is Cheryl. Tommy Mckee was very knowledgeable & showed me all of the features of the car. The used car manager was wonderful. The financing department was great too. Everyone there was very kind. In the future i will only go to Day Imports to buy my car. It was worth the two hour trip to get there. The Volkswagen that I bought is a wonderful driving experience.



Sherra M


My Review of Imports By Day:
I now have leased/ purchased 5 Audi's from Imports by Day. They have always treated me in a professional manner. The new General Manager made the deal happen! We are extremely pleased with the way he listened to us and was able to meet our needs. He asked me questions on how my experiences with the dealership went in the past and how he could make it better. What I liked and didn't like about my interactions with the service department. In the past I wasn't always able to think a got a great deal, but this buying experience was different. Good Job by Imports by Day. The last 4 Audi's I had were leased, but I decided to purchase this one.



ELAINE W


My Review of Imports By Day:
RICK AND HIS G.M. GARY GAVE ME A GREAT DEAL AND DIDN'T TREAT ME ANY DIFFERENT THAN IF I WAS A MAN.



Liz A


My Review of Imports By Day:
Overall it was a very average experience. Did not go out of their way to eduate me about the vehicle at all. I spent no time researching the vehilce; if I had, I would have known not to purchase.



Kristen G


My Review of Imports By Day:
Last week I brought my Audi in for its scheduled maintenance. Justin was my advisor and was very curteous. He found I had a bulge on the inside of the tire that was not visible to me but explained how dangerous this could be. I feel better knowing that he took the time to look over my car without me asking and I felt like he had my safety in mind. I will defitnalty be back for service and I wish all dealers were like this one.



G r


My Review of Imports By Day:
Great service! Justin was phenomenal and helpful. Will always bring my car here for service.



Kathy C


My Review of Imports By Day:
I did not purchase my Volkswagen at this dealership. I purchased it at my local dealership and was extremely unhappy with their service department! I felt as though I was being taken advantage of. I decided to take my vehicle to Day Volkswagon, even though it was much further away. I received exceptional service at Day Volkswagon! I dealt with Rod Cooper. Mr.Cooper went out of his way to assist me and I felt as though it was certainly worth it to take my vehicle there. I will not go any where else in the future and plan on using that dealership when I purchase my next vehicle!



Karla A


My Review of Imports By Day:
The service dept and all employees were great.



Fabian A


My Review of Imports By Day:
My service advisor, Susan, was very professional and did a wonderful job!




kathleen g


My Review of Imports By Day:
easy process




Sylvia M


My Review of Imports By Day:
EVERYONE at Day Audi of Monroeville has represented the Audi brand in an extraordinarily professional way. Today was no exception. I had snow tire put on my 2014 Audi A4 at a garage near my home. Within ten minutes, the tire problem light came on. I called Day Audi Service and spoke to my trusty Susan who immediately reassured me. She told me to come in immediately and she would solve the problem, which she did, even giving me a delicious piece of chocolate to soothe my worry. This was a rainy, crowded almost-rush-hour day, but Susan efficiently took care of me as always, (even though I should have known to reset the MMI.) The serviceman who re-set it was effective, thoughtful, and skilled. Now that's why I recommend Day Audi to all my friends and my family! Thanks, Day Audi as always.



Diania M


My Review of Imports By Day:
My service experience is always exceptional.




Rachel C


My Review of Imports By Day:
Excellent service as always! I wouldn't trust me Audi with anybody else




Cindy B


My Review of Imports By Day:
The service is the honest and efficient




Jan H


My Review of Imports By Day:
Needed tire presssure checked, but Susan also found out I needed a couple other updates done. I liked she made sure everything done in one trip! I wouldn't think of having service done anywhere else! Keep up the good work Susan!




Meghan C


My Review of Imports By Day:
The best service in town!



Amanda C


My Review of Imports By Day:
Wonderful service!



MaryAnn S


My Review of Imports By Day:
Very friendly service personnel and super-fast service to my Audi. Will definitely return for all my service needs! Thanks.




Leona S


My Review of Imports By Day:
Kim was great.



Leona S


My Review of Imports By Day:
Kim was great. Always great service, quick and always an enjoyable experience.



Kim M


My Review of Imports By Day:
From the moment I walked into Imports By Day to purchase my vehicle to all my service appointments I was and have been treated with the utmost respect. The staff at Imports are very courteous and have gone beyond my expectation. While waiting during my service appointments the entire staff makes sure my my time there is valued and make it their priority that I am comfortable. I am update on the process of my vehicle and repeatedly asked if I need anything. What amazes me about that question is, it isn't just asked by the service department - I am also asked by the sales department and every other employee there. It's great knowing I and my time matters to them.



Suzanne A


My Review of Imports By Day:
I had a very positive service experience at Imports by Day. The Service Advisor which I worked with was Susan. My 5,000 mile service was conducted in a timely and thorough manner. The oil was changed on my Audi, a 5,000 mile inspection and a software update were completed. The service team even took the time to wash and vacuum my vehicle. I left feeling completely satisfied in the safety and performance capabilities of my Audi. To add to my positive experience at the service department, driving home in a clean and vacuumed car just made my Day!



l. joy w


My Review of Imports By Day:
I bought and serviced my car at this dealer. They are awesome!



katie p


My Review of Imports By Day:
all of the advisors were very nice especially susan she was very friendly



katie p


My Review of Imports By Day:
all of the advisors were very nice especially susan she was very friendly



katie p


My Review of Imports By Day:
all of the advisors were really nice especially susan she was very sweet



katie p


My Review of Imports By Day:
the service at imports by day was exceptional. all of the advisors were very friendly i particularly remember susan she was very sweet and friendly



Crystal W


My Review of Imports By Day:
Expected to have a separate area to wait for service to be performed. There is only a coffee carafe. I do not drink coffee, and did not care for asking the person at the desk for hot water for tea. A salesperson also keeps her dog under her desk which is unprofessional. Service people were wonderful, however atmosphere leaves me feeling as if I am sitting in a jd byrider. Even the bank has a keurig. I guess once you puchase your vehicle the management no longer cares to impress.



lisa g


My Review of Imports By Day:




Dorothy K


My Review of Imports By Day:
We are looking for a used A4 or 6. Spoke with Jon Stuver and he asked about our needs and wants. He is doing a search to find us something in our price range with as many options as he can find. He was knowledgeable, pleasant but didn't try to push us into something too pricey for us. We will be back to see him when he is able to find us a car.



Connie D


My Review of Imports By Day:
I roamed in on the last day of the month looking for a new or used Audi. I spoke with Jon Stuver who was helpful, knowledgeable but not pushy. It was obvious he wasn't feeling the greatest today, but he tried not to show it! I am going home to try and thing the deal through before close tonight!



Alex S


My Review of Imports By Day:
My boyfriend and I stopped in yesterday and spoke with Jon Stuver. Our lease isn't up for about a year, but we are looking forward to getting an A3 or A4 from Jon when the time comes.




Sandra C


My Review of Imports By Day:
Jon Stuver is helping my husband and I find the perfect CPO TT. This is a very nice dealership, and the customer service is top notch!




Jane J


My Review of Imports By Day:
My husband and I came in today to explore options on a CPO Q7. Jon Stuver helped us and will be looking for our dream car for us. Can't wait to do business with Jon at Imports by Day.




Patricia S


My Review of Imports By Day:
Steve was very patient with me during the deal. He took the time to explain the car




Susan D


My Review of Imports By Day:
I purchased my new Q5 from Lori Weight. This was my second purchase from Lori. She is professional, knowledgeable and low key. I will definitely contact her for my nest purchase.




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Keriann O


My Review of Imports By Day:
This dealership was kind, courteous and caring. From the moment I walked in I felt welcomed and cared for. This was a pleasant car buying experience and everyone that I came into contact with took care of my needs quickly all while remaining extremely friendly. They were always a couple of steps ahead of me in the buying and trade in process, seeing my needs and taking care of them without me even asking.



Imports By Day: It was a pleasure to meet and work with you. Thank you again for your business and enjoy your Audi Q5. Jan Himes


Teresa R


My Review of Imports By Day:
I was 110% satisfied with my entire experience--far exceeded my expectations. Jan Himes was very friendly and not at all pushy in contacting me regarding my online interest in the vehicle I ended up buying. (This is OPPOSITE of my experience with another dealership!). Derek Huzicko was very attentive and provided essential information about my vehicle. Jack Martz went over and above to ensure the best possible financing to meet my needs. Both Derek and Jack stayed well beyond the dealership closing time to complete my sale. This was exceptional customer service, and I will recommend this dealership to everyone I know.



Imports By Day: Thank you again for your business. Enjoy your new vehicle.


Sharon S


My Review of Imports By Day:
Sales associate Derrick McKean was professional and knowledgeable.




Renee K


My Review of Imports By Day:
Awesome Service and Attention to Detail! Extremely pleased with my purchase of my new 2015 Audi A3 from Imports by Day in Monroeville, PA. Thank you to Jim R and Gary D for all their help in my purchase. I felt very empowered by this dealership when purchasing my new car. They were patient with me and very professional. I love my new Audi and would not buy from anyone else.




Judy R


My Review of Imports By Day:
This was the purchase of my second Audi. I traded in my first Audi which I had for 12 years. Jim, my salesman, was most helpful in my selection as well as teaching me about all the new do-dads in the car.



Imports By Day: Thank you so much for the kind words.Jim has been with us for many years and does an excellent job. We really appreciate your business!


Marliese B


My Review of Imports By Day:
I just purchased my 5th Audi from Imports by Day because they have the best service department, best service reps in the entire Pittsburgh region and great staff all around. Derek, my sales rep is superb and I highly recommend him for a great car=purchase experience and follow-up!




Lisa H


My Review of Imports By Day:
She was very helpful and friendly. Great personality.




M-A C


My Review of Imports By Day:
Helpful and Knowlegeable




Karina F


My Review of Imports By Day:
My experience with Imports by Day was outstanding. Every person there was very friendly and happy. It was the easiest car buying experience I have ever had. I would highly recommend Imports by Day to anyone looking for a new or used vehicle. The sales team there truly helped us in a time when we needed a car! Thank you!




Chanel M


My Review of Imports By Day:
Great sevice! I was shopping for a Q3. I was well looked after and informed. If you want a nice car and great service, I would definitely recommend imports by day.




Tracy S


My Review of Imports By Day:
The car buying process was very straight forward. All my questions were answered and there was no pressure at any time.




Robyn R


My Review of Imports By Day:
I have purchased my last two vehicles at Imports by Day and have been very pleased with the overall experience each time. The service that you receive from the moment you enter the dealership is outstanding. They are very freindly, very patient and go above and beyond to help you with your purchase. I will go back to purchase vehicles there in the future and highly recommend this dealership.




Cheryl F


My Review of Imports By Day:
I originally met Gene DeChancie on the phone when I called regarding a brand new specific car that was just delivered to their lot. After answering my questions I made it down the next day and was quite pleased with the service and respect I got; unlike some of the "oh, a girl" service I've received while buying cars from other dealerships. I went in with my teenage daughter and we were both happy to have Gene help us get to know, drive and then buy the car we came in for.



Imports By Day: Thank you, we try very hard to make the car buying experience enjoyable.


Denise P


My Review of Imports By Day:
great



Joy W


My Review of Imports By Day:
I began my search online, Jan Himes was extremely helpful answering all of my questions regarding the various models I was interested in. After several days of interaction via email, I secheduled a test drive. Dave Auman was very accomadating during the drive and the actual decision process of price, model and color. They both are extremely knowledgeable about their product. Everyone at the dealership was nice and it is a great experience when you go into a dealership and the staff don't act like "oh it's a woman, what does she know about cars". I can not wait to pick up my new ride on Saturday.



Danqing L


My Review of Imports By Day:




Suzanne M


My Review of Imports By Day:
None of the garbage women dread during the car buying experience. No stereotypical comments about the vanity mirrors, no assumptions that I wouldn't be interested in hearing about the engine or vehicle performance, no questions about whether I needed to check with my husband before making the decision to purchase. David Auman was very respectful and patient. He answered my questions fully, and explained all aspects of the vehicle. I would highly recommend this salesperson and dealership.



Suzanne M


My Review of Imports By Day:
None of the garbage women dread during the car buying experience. No stereotypical comments about the vanity mirrors, no assumptions that I wouldn't be interested in hearing about the engine or vehicle performance, no questions about whether I needed to check with my husband before making the decision to purchase. David Auman was very respectful and patient. He answered my questions fully, and explained all aspects of the vehicle. I would highly recommend this salesperson and dealership.



Suzanne M


My Review of Imports By Day:
David Auman at Imports by Day provided a great car buying experience. He was patient, answered my questions fully, and was very respectful. Although I brought a guy friend with me, I would've felt very comfortable negotiating my trade-in and purchase on my own at this dealership. None of the usual sexist garbage! No stereotypical remarks about the vanity mirrors, no assumption that I wouldn't be interested in hearing about the engine's performance, no questions about whether I needed to contact my husband first, etc. Highly recommended!



Molly K


My Review of Imports By Day:
Purchasing a car from Day was effortless. I received a very thorough explanation on the car and am very satisfied. I certainly recommend going here.



Vicki M


My Review of Imports By Day:
No recommendations made.


Betty w


My Review of Imports By Day:
No recommendations made.


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My Review of Imports By Day:
No recommendations made.


Gail S


My Review of Imports By Day:
No recommendations made.


Gail S


My Review of Imports By Day:
No recommendations made.


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My Review of Imports By Day:
No recommendations made.


Lindsey M


My Review of Imports By Day:
Great car buying experience. My sales person was not pushy and made sure I found a car that met all my needs. Same great experience with the finance person. Would definately buy there again!



ELAINE W


My Review of Imports By Day:
GREAT SERVICE, NO PRESSURE, IF ANYTHING HE AND HIS G.M. HELPED GET ME IN THE CAR I WANTED.



ELAINE W


My Review of Imports By Day:
HAVING PURCHASED 8 BMW'S WITHOUT MY HUSBAND BEING PRESENT I AM NOT EASILY INTIMIDATED BY SALESMAN, BUT WITH RICK I DIDN'T HAVE TO BE. RICK WAS VERY HELPFUL AND DIDN'T DO THE TYPICAL HARD SELL SINCE I WAS A WOMAN, RICK AND HIS G.M. GARY GOT ME IN THE CAR I WANTED AND GAVE ME THE DEAL I KNEW WAS FAIR BEING I CHECKED KBB, EDMUNDS AND OTHER DEALERSHIPS PRICES. THIS IS A WOMAN FRIENDLY DEALERSHIP AND TRUST ME, I AM HARD TO PLEASE.



Lorie S


My Review of Imports By Day:




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