Kelly Chrysler Dodge Jeep Ram

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501 State Rd.
Emmaus, Pennsylvania 18049
SALES: (888) 714-4526
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DEALER RATINGS

SHOPPURCHASESERVICE
4.93
5.00
5.00
OVERALL
4.99
24-Month Rating
based on 27 reviews
4.99
4.99 out of 5
38 Lifetime Reviews
Lifetime Rating: 4.98
27
reviews

Reviews

Pastor L


My Review of Kelly Chrysler Dodge Jeep Ram:
First off I was pleasantly surprised seeing a woman sales person. Laurie was great. She has a pleasant personality and works hard for her customers. I explained to her I was a Pastor and her demeanor never change. This is the first car buying process I enjoyed. I will recommend her to my family and friends. She is great at making the car buying experience fun and relaxing.



Phyllis F


My Review of Kelly Chrysler Dodge Jeep Ram:
I worked with Tony Bittenbender at Kelly, he was easy to work with and patient with all my requests. He listened to what I wanted and was able to deliver. His Tony test drive was awesome and he made sure I was shown all the features of the car and how they worked. I would highly recommend Tony and his staff at Kelly.



Kelly Chrysler Dodge Jeep Ram: Thank You for taking the time to let us know that we at Kelly met your needs. We are sure you will enjoy your new vehicle for years to come. Please let us know if we can be of any other service to you.


Michele B


My Review of Kelly Chrysler Dodge Jeep Ram:
Two Thumbs Up for Tony! I have purchased many new vehicles in my lifetime, and have to say, working with Tony Bittenbender was, by far, the best car buying experience I have ever had! I started my search in April. When I walked into Kelly Jeep (my first time ever at the dealership) I was greeted by Tony. He took me on his famous Tony Test Drive and I knew I would eventually buy a car from him. Beyond the test drive, he listened and seemed to respect my goals, and not try to change my mind for other vehicles, just to make the sale. I was very specific in features I wanted, had a firm price-point, and Tony was always looking out for me. He would text or call me periodically, asking if certain vehicles he located on the web could work for me. His diligence paid off. After 5 long months, something came along that worked for me! Although I think he probably took some flack on my deal from his management, he stood firm and got me the deal I wanted! So happy with my new 75th Anniversary Cherokee!




L D


My Review of Kelly Chrysler Dodge Jeep Ram:
Tony Bittenbender was very easy to work with, he listened to my needs and managed to accommodate me, I would recommend him as a salesperson.




Nicole G


My Review of Kelly Chrysler Dodge Jeep Ram:
I worked with Tony Bittenbender for my first car purchase. He wasn't pushy or impatient. He really helped me get into a car I liked at the price I wanted. His Tony Test Drive gave me a clear picture of what my vehicle would be like out on the road. A great experience!




Jessica M


My Review of Kelly Chrysler Dodge Jeep Ram:
My dealer paid attention to what was important to me. I told him I had health issues and the cold is not just uncomfortable bur painful to me. Tony made sure I understood the cold weather package and had one in my new Jeep. He helped me get a payment that I could manage and the color I really wanted. Thanks for making my experience so positive Tony. I appreciate your efforts very much



Chris M


My Review of Kelly Chrysler Dodge Jeep Ram:
All I can say is Tony Test Drive....you need to experience it!




Ramona B


My Review of Kelly Chrysler Dodge Jeep Ram:
My husband and I went to Kelly to look for a new car for him. We met Tony Bittenbender and not only did we buy a new car for my husband, but I also got one too!! Tony Two Car! :) Tony is the most honest salesperson you will ever meet. This is a trait we value very much and appreciate. We took his "Tony Test Drive". It was the best test drive I have been on and this was not my first car. He makes sure you know everything about the car you are buying. He worked with us until after closing. He did not rush us because it was getting time to leave. He took his time to make sure we were happy and were getting what we wanted. He also did a locate for me because they did not have the color I wanted. He worked on his day off to locate my car for me. He kept me in the loop to let me know what he found and when it arrived. He made buying the car a stress free process. When the paperwork was completed he did not stop there. He took his time, and I mean his time (because they were closing) to explain the settings to us. Tony explained how to program the radio, pair the bluetooth, etc. When we were programming the radio Tony went above and beyond to program some of the stations he thought I liked for me. That was a great surprise. This morning he called to follow up to see how we were liking the call and to give us the answer to a question we thought of last night before we left. Tony is not a salesman who is finished with the job when the papers are signed and you walk out the door. I will highly recommend Tony Bittenbender and Kelly to everyone I know looking for a new car. Best car buying experience I have ever had!!




Curtis B


My Review of Kelly Chrysler Dodge Jeep Ram:
My guy....Stan Judd Wow, what can i say. he was overly concerned with my wants, needs and financing. I was refereed by a family member and i am glad i listened. I went to another dealer and was kinda gonna buy but went to kelly in emmaus and got all i wanted. Newer vehicle, lower mileage, and financing that fit my budget. Everyone smiled at me and some started a conversation during the process made me feel special. Great bunch of people.




Tammy H


My Review of Kelly Chrysler Dodge Jeep Ram:
See Tony Bittenbender for a "tony test drive". This was much more informative than your typical test drive.




Jessica R


My Review of Kelly Chrysler Dodge Jeep Ram:
This was my first time buying a car from a dealership and it was a great experience! Lee Hanna and Kieth Hicklin were very knowledgeable and I left the dealership with my car feeling very comfortable. I would recommend Kelly to everyone!



Nelly P


My Review of Kelly Chrysler Dodge Jeep Ram:
This was the best experience I had in purchasing a new vehicle. Joe Morales did such a wonderful job, he knew what my needs were and worked very hard to get me the vehicle I wanted for the price was was able to afford. He knew that I have not purchased a vehicle in many years, but he made my transaction of getting my new car so easy. He was knowledgable, very profecional, patient, and caring. I will recommend Joe Morales and his team at Kelly to my family and friends. Outstanding customer service! ??



Rachael R


My Review of Kelly Chrysler Dodge Jeep Ram:
You must experience the "Tony test drive"! Best sales experience ever!



Ginni M


My Review of Kelly Chrysler Dodge Jeep Ram:
Tony was excellent did not try and push me in any way!




Deborah S


My Review of Kelly Chrysler Dodge Jeep Ram:
My husband and I have been Kelly patrons for years. Kelly employees have always been professional, courteous, pleasant. I love my 2016 Town and Country Touring L minivan.




Nicholas M


My Review of Kelly Chrysler Dodge Jeep Ram:
We dealt with jim who was a salesman and he made sure that everything went well and delivered the car in great shape. We will shop at Kelly again




Lorna D


My Review of Kelly Chrysler Dodge Jeep Ram:
Amazing



Julie W


My Review of Kelly Chrysler Dodge Jeep Ram:
I loved that the dealer put my car in the showroom when I came for delivery. I have since moved from the valley but I come back home to service my vehicle here!




Elen K


My Review of Kelly Chrysler Dodge Jeep Ram:
My purchase took longer than expected but I had a great experience overall. I would definitely buy here again.




C G


My Review of Kelly Chrysler Dodge Jeep Ram:
Sandy Smith made this such an enjoyable purchase. Unlike at most dealerships we talked with, she made sure my wife was included in the Purchase. I would HIGHLY recommend her and the Kelly Dealership to anyone that is in the market for a vehicle. She truly made it a great experience.




Natasha H


My Review of Kelly Chrysler Dodge Jeep Ram:




Alicic L


My Review of Kelly Chrysler Dodge Jeep Ram:
Great person and experience made us feel like family.



Kristina S


My Review of Kelly Chrysler Dodge Jeep Ram:
Traci Daly @ Kelly Ford is the best service advisor I have ever had the pleasure of doing business with at any dealership. She dose everything possible to make things right. She goes above and beyond to make me know that I can trust the the work being done on my truck



Harvey I


My Review of Kelly Chrysler Dodge Jeep Ram:
Traci S. Daly was courteous, efficient and in all respects helpful and efficient.me in the loop as work progressed and her estimate of "time to completion were right on the mark"! A very refreshing experience!




Susan B


My Review of Kelly Chrysler Dodge Jeep Ram:
Kelly ford is the best... The people go above and beyond for you they treat you with courtesy and respect... You drive up the offer you a beverage and they help you to understand what is going to be done with your vehicle the are the best!!!!



Susan B


My Review of Kelly Chrysler Dodge Jeep Ram:
Kelly ford is the best... The people go above and beyond for you they treat you with courtesy and respect... You drive up the offer you a beverage and they help you to understand what is going to be done with your vehicle the are the best!!!!



Kathryn J


My Review of Kelly Chrysler Dodge Jeep Ram:
The customer lounge is always very clean and a nice place to sit while you wait for your car. Everyone says "hello" to my dog.




Tanya l


My Review of Kelly Chrysler Dodge Jeep Ram:
We have been servicing our Jeep here for over 10 years. Customer service is wonderful and we will never go anywhere else. We have 2 Jeeps in our family and we love both of them!




Jenna S


My Review of Kelly Chrysler Dodge Jeep Ram:
great experience, been coming here for 12 years.




Tanya H


My Review of Kelly Chrysler Dodge Jeep Ram:
Really happy with my purchase, 06 Jeep Commander. Servicing has been easy and hassle free!




L D


My Review of Kelly Chrysler Dodge Jeep Ram:
This dealership is VERY female friendly! I service my vehicle there since my previous dealer sold it's franchise to the Kelly dealerships. I recently had a wonderful experience while waiting for my car to be serviced. A gentleman by the name of Jesse Heimbach invited me to his office to ask me how my experience has been and if I had any suggestions on how they could serve me better in the future! How refreshing is that?! It felt SO nice to have someone genuinely care about how my service has been. He even offered to help me choose the best option for my next car before I meet with a salesperson! I'm not ready to buy yet, but when I am IT WILL BE FROM THIS DEALER!!!




K. Z


My Review of Kelly Chrysler Dodge Jeep Ram:
I had an appointment with Laurie Arndt on Monday. I was pleasantly surprised how well she knew the product. I own a local business and I must say Laurie was a true delight to do business with. She makes you feel like a close friend. She is easy to talk with and asks questions to determine your needs. She believes in Kelly and the people she works for. To have an employee with her compassion she demonstrates to her customers is truly amazing. She is a one of a kind sales person. I am glad I had the opportunity to be her customer. I will recommend her to anyone I come in contact with that is looking to purchase a vehicle. When I brought my wife in on Tuesday to purchase the vehicle, my wife was also in agreement with me. Kelly is blessed to have a awesome employee such as Laurie Arndt. I can't say enough how well she treated my wife and I.



Kelly Chrysler Dodge Jeep Ram: Thank you for taking the time to let us at Kelly know of the great experience you had. We strive at being the best we can be.


Lisa R


My Review of Kelly Chrysler Dodge Jeep Ram:
I met Laurie Arndt at my place of employment when she came to pick up her order. We started talking about where she works and she told me she sells cars. We made an appointment for me to come see her. I bought my car from her and my experience was awesome. Laurie is the only sales person that I ever came in contact that was honest with me from the beginning. She did everything she could to meet my needs and concerns. She made me feel like family and it was easy to trust her. She is one of the best sales people I ever met. I recommend her to any one looking to purchase a car.



Kelly Chrysler Dodge Jeep Ram: Thank you for taking the time to let us know about your experience. We appreciate it greatly.


Susan L


My Review of Kelly Chrysler Dodge Jeep Ram:
What a great experience it was shopping for my new car at Kelly. They have a woman salesperson who takes the time to listen to your needs and concerns. Laurie Arndt was polite, friendly and trustworthy. This has been one of the best car shopping experience I ever had.



Shirley G


My Review of Kelly Chrysler Dodge Jeep Ram:
Our salesman was Tony Bittenbender, it was a great experience start to finish especially the "Tony Test Drive" His test drive really showed all of the great features of the Jeep Cherokee and we walked away feeling we really learned all about the car.




Bruce B


My Review of Kelly Chrysler Dodge Jeep Ram:
Tony Bittenbender is the best salesman that we have encountered in our car buying experience. He really listens to what you are saying about your car needs. He gave us "The Tony Test Drive" which was the best test drive experience from any dealership we visited. It allowed us to get the true feel of the vehicles driven. He spent a lot of time with us as we drove 4 different vehicles. He is very personable. He spent quality time with us and made us feel like family. I highly recommend using him for your next car buying experience.



Donna W


My Review of Kelly Chrysler Dodge Jeep Ram:
I had been shopping for Jeep, had a Jeep an wanted another. Felt most comfortable behind wheel of Renagade rather than Patriot I started out having in mind to drive, had a Jeep Cherokee Sport no longer available. Scott my sales guy I stumbled upon 1st ... ran me through all and more to help me understand Renagade, listened to my wants both $$$ wise and comfort and it all worked out to being the best ever experience to lease my Jeep Renagade.



Comments:

Kelly Chrysler Dodge Jeep Ram: Thank you very much for the recommendation Donna. We will continue to serve you, your family and friends as well. If you ever have any questions or need anything in the future please don't hesitate to contact us here at Kelly

Donna W: the best

Donna W: the best

Donna W: the best


LAUREN B


My Review of Kelly Chrysler Dodge Jeep Ram:
WONDERFUL OVERALL EXPERIENCE. VERY CURTIOUS AND RESPECTFUL LISTENING TO ALL MY WANTS AND NEEDS




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