Kelly Mitsubishi

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Browsing Purchasing Servicing
536 State Ave
Emmaus, Pennsylvania 18049
SALES: (610) 967-0410
SERVICE: (610) 967-5700

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DEALER RATINGS

SHOPPURCHASESERVICE
5.00
5.00
NR
OVERALL
5.00
24-Month Rating
based on 4 reviews
5.00
5.00 out of 5
98 Lifetime Reviews
Lifetime Rating: 4.99
4
reviews

Reviews

Lisa K


My Review of Kelly Mitsubishi:
My salesman Mike Munez and the nice manager Chris Bennett were both very helpful and made my buying experience stress free. Thanks!




Georgia B


My Review of Kelly Mitsubishi:
I have to say I'm impressed.. This is the first time in my life that I have felt completely comfortable at a dealership. My salesman Joseph Brader listened to my concerns and my constraints of my financial situation, he spent a lot of time and effort getting me into a vehicle that I loved for the price that I felt comfortable with. It was truly refreshing to be treated with such respect and dignity even though my credit was far from perfect. I got a phenomenal deal, and I couldn't be more thrilled with my purchase.


Kelly Mitsubishi: Thank you for taking the time to write a review


emily t


My Review of Kelly Mitsubishi:
sandy was very friendly and answered all my questions.



nadine w


My Review of Kelly Mitsubishi:
i had a great experience at kelly



francis t


My Review of Kelly Mitsubishi:
dave treated me fairly and norris is excellent. i purchased 5 vehicles from this dealer.



CHRISTINA L


My Review of Kelly Mitsubishi:
i would reccomend this dealer to everyone!



susan k


My Review of Kelly Mitsubishi:
sandy was helpful with my purchase



Morgan M


My Review of Kelly Mitsubishi:
I had a wonderful car purchasing experience with Sandy at Kelly Risk Free! I greatly appreciated her kindess and knowledge!




SANDRA E


My Review of Kelly Mitsubishi:
don did a great job finding the right vehicle



LINDA H


My Review of Kelly Mitsubishi:
A NICE EXPERIENCE A KELLY MITSUBISHI



Bernadette M


My Review of Kelly Mitsubishi:
Sandy made the experience of buying a car very enjoyable! She was very thorough and pleasant to work with. She went out of her way to make sure we were completely satisfied. There were a few issues with the car that were not being resolved by other people. One phone call to Sandy and she handled everything for us. Sandy Smith and only Sandy Smith is the reason we will consider buying another vehicle from Kelly Mitsubishi. Sandy is a huge asset to the Kelly Dealership Company.



SUE A


My Review of Kelly Mitsubishi:
everything went well and i am very satisfied with my purchase.



KRYSTAL L


My Review of Kelly Mitsubishi:
NO PROBLEMS. EASY TRANSACTION WITH A GREAT INTEREST RATE ON MY CAR LOAN!!



HEATHER K


My Review of Kelly Mitsubishi:
I needed a certain monthly payment, and other dealers would not meet my needs or even take the time to help me. i can to kelly and bought a car the same day, and sandy was able to get my loan approved and get me a great interest rate as well. thank you for the nice experience!



kathryn f


My Review of Kelly Mitsubishi:
My family bought cars here and they brought me to also buy. it was a nice experience.



HEATHER P


My Review of Kelly Mitsubishi:
my loan was turned down by others, but kelly made every effort to get my loan approved. i came in when sandy was off, but came back the next day to find that sandy was able to get my loan approved and she quickly did the paperwork and i drove home in my new car. im very happy with my experience and would reccommend kelly mitsubishi.



GEORGIANNE Y


My Review of Kelly Mitsubishi:
I WAS APPREHENSIVE AT FIRST, BUT AFTER DEALING WITH SANDY I WAS VERY A EASE AND I DROVE HOME IN A NEW OUTLANDER. IM VERY SATISFIED



STEPHANIE1 M


My Review of Kelly Mitsubishi:
EVERYONE WAS VERY NICE. I WILL DO BUSINESS HERE AGAIN.



VALERIE L


My Review of Kelly Mitsubishi:
EVERYTHING MET MY NEEDS AND WAS HAPPY WITH MY PURCHASE



DONNA C


My Review of Kelly Mitsubishi:
I DINDT EXPECT TO BUY RIGHT AWAY. but i took the car home the same day. i was given a great deal on the car and everyone was friendly. it was a nice experience. thank you norris, sandy and joe.




ANN M


My Review of Kelly Mitsubishi:
THIS IS MY 4TH CAR FROM KELLY MITSUBISHI AND SANDY AND NORRIS CONTINUE TO EXCEED EXPECTATIONS!



MAKAYLA B


My Review of Kelly Mitsubishi:
VERY SATISFIED WITH THE WAY I WAS TREATED BY STAFF.



DARLENE D


My Review of Kelly Mitsubishi:
I HAVE PURCHASED VEHICLE HERE BEFORE AND TODAY, I RECEIVED ANOTHER GREAT DEAL. THANKS DON AND SANDY




stephanie v


My Review of Kelly Mitsubishi:
easy to purchase a vehicle at this dealer



Elizabeth H


My Review of Kelly Mitsubishi:
SANDY DID A GREAT JOB ON MY LOAN



MICHELLE H


My Review of Kelly Mitsubishi:
DAVE AND SANDY WERE HELPFUL AND ARRANGED GREAT FINANCING. DAVE HELPED US A CHOOSE THE RIGHT CAR WHEN WE REALLY DIDNT KNOW WHAT WE WANTED.




kylie l


My Review of Kelly Mitsubishi:
Very pleased with my purchase. i would buy again in the future




CHRISTINA G


My Review of Kelly Mitsubishi:
SANDY AND DON ALWAYS TAKE GOOD CARE OF ME. I GET ALL MY CARS AT KELLY!!




AMY L


My Review of Kelly Mitsubishi:
VERY PROFESSIONAL CREW AT THE DEALERSHIP.




CHRISTINA L


My Review of Kelly Mitsubishi:
SANDY AND DAVE TREATED ME WONDERFUL. ILL NEVER BUY A CAR ANYWHERE ELSE.




Andrea B


My Review of Kelly Mitsubishi:
I had an excellent experience at the Kelly Mitsubishi dealership. This is my 3rd purchase from them and would definitely come back. Sandy, Norris, Tom and Dave were excellent!



Bonnie B


My Review of Kelly Mitsubishi:
Sandy smith




Stephanie H


My Review of Kelly Mitsubishi:
Sandy smith was awesome




Cyndi V


My Review of Kelly Mitsubishi:
Sandy Smith was great and went out of her way to get me the best deal. Travis Nelson was very accomodating and helpful. It was a great experience.




Bri V


My Review of Kelly Mitsubishi:
Sandy Smith made buying a car for the first time hassle free




Bri V


My Review of Kelly Mitsubishi:
Sandy Smith was very nice and made buying a car for the first time hassle free



Dee V


My Review of Kelly Mitsubishi:
Great experience. Sandy Smith is wonderful and really goes above and beyond for the customer. Travis was not pushy but was wonderful in showing us what we were interested in and working with us. He went above and beyond as well to ensure our experience was great.




Gabi G


My Review of Kelly Mitsubishi:
Sandy and Stan were wonderful. They really made buying my new Jeep a wonderful and stress free experience. The Kelly Dealerships are wonderful. I plan on buying from them in the future




E. G


My Review of Kelly Mitsubishi:
Excellent dealership. Everyone was wonderful.




Melanie F


My Review of Kelly Mitsubishi:
I would recommend this dealer to ANYONE!



Nurie I


My Review of Kelly Mitsubishi:
Let's just say this is the dealership you want to go to.... i have boughten 2 cars from here..... Sandy Smith...she not only submits your application like other dealerships but she fights for you to get the car you want...great experiance...100% coming back....



Kelly Mitsubishi: Thank you. your satisfaction is our priority and i know you'll enjoy that vehicle!!


eva d


My Review of Kelly Mitsubishi:
This was a a stress free transaction! i would buy again from this dealer. sandy was wonferful and fun.



Comments:

Kelly Mitsubishi: thanks eva...it was a pleasure doing business with you and your family.

Kelly Mitsubishi: thanks eva...it was a pleasure doing business with you and your family.

Kelly Mitsubishi: thanks eva...it was a pleasure doing business with you and your family.

Kelly Mitsubishi: thanks eva...it was a pleasure doing business with you and your family.


JESSICA P


My Review of Kelly Mitsubishi:
IT WAS A GREAT EXPERIENCE, EASY TO BUY A VEHICLE. OSCAR AND SANDY WERE AMAZING!!



debbie w


My Review of Kelly Mitsubishi:
It was easy to buy a car, and very happy i got the loan because my credit was not the best. but sandy made it happen and got me a great rate! thanks Kelly mitsubishi!!
It was easy to buy a car, and very happy i got the loan because my credit was not the best. but sandy made it happen and got me a great rate! thanks Kelly mitsubishi!!



daniel g


My Review of Kelly Mitsubishi:
with the finanseiny abillitys of sandy smith together my wife and I came home with the car we really wanted.



DIANE H


My Review of Kelly Mitsubishi:




A T


My Review of Kelly Mitsubishi:
Devon Wood and Sandy Smith were extremely helpful in the financing and sale of our new Jeep. I would highly recommend the dealership to others.



DIANE M


My Review of Kelly Mitsubishi:
everyone is very nice and it was easy to make a deal.



Sandra E


My Review of Kelly Mitsubishi:
HELPFUL AND WORKED HARD FOR THE FINANCING



STEPHANIE A


My Review of Kelly Mitsubishi:
No recommendations made.


Mckenzie m


My Review of Kelly Mitsubishi:
sandy was very peronable and took the time to explain the finance to me because it was my first car purchase.



Lindsay A


My Review of Kelly Mitsubishi:




Lindsay A


My Review of Kelly Mitsubishi:




Lindsay A


My Review of Kelly Mitsubishi:
My fiance bought his truck from Sandy. He recommended her, and I couldn't be happier. We will be talking to Sandy when its time for a new one.



NIURKA J


My Review of Kelly Mitsubishi:




kristi s


My Review of Kelly Mitsubishi:
joe was understanding and easy to deal with



Sandra S


My Review of Kelly Mitsubishi:




Marjorie s


My Review of Kelly Mitsubishi:
Sandy was the most pleasant and most helpful person I've ever met at a dealership. would recomend anyone to come here and visit her.



erica r


My Review of Kelly Mitsubishi:
My sister purchased a car from sandy and recommended her to me for my purchase



dottie p


My Review of Kelly Mitsubishi:
Sandy was very helpfulwith my purchase that i brought back my sister who also purchased a car from sandy.



alicia s


My Review of Kelly Mitsubishi:
Absolutely wonderful! My first time purchasing from a dealorship and I am so thankful Sandy was there. Being a women and having a women assist me, I knew I wasnt going to get taken advantage of. Trust, confidence, and passionate about taking care of me. She was awesome! I highly recommend Sandy and I will continue to do so along with refer my family and friends. She truely sets the bar for the other sale's representitives.


Comments:

Kelly Mitsubishi: Thanks alecia for your kind words.

alicia s: I must have missed a fill in because this is suppose to be a perfect score. This rating is a 5 not a 4.5


Joan C


My Review of Kelly Mitsubishi:
Sandy made us feel comfortable by answering all our questions, listening to what we needed, and explaining all the information we needed to know to purchase the car.


Kelly Mitsubishi: Thanks Joan. enjoy your Honda!!


gloria c


My Review of Kelly Mitsubishi:
smooth transaction. no problems, very simple



Nicole S


My Review of Kelly Mitsubishi:
It was a great experience.



Kelly J


My Review of Kelly Mitsubishi:
She made my purchasing experience a pleasure and comfortable.



Corinna P


My Review of Kelly Mitsubishi:
Sandy was very easy to talk to and made the transaction fun.



tonya s


My Review of Kelly Mitsubishi:
Sandy was very easy to deal with. Sandy has a great product knowledge and did not pressure me with a quick sale. Sandy was very committed to making sure I was happy with my purchase and payments.



Carin F


My Review of Kelly Mitsubishi:
Oscar approached us immediately, and got us excited to shop for our car. He explained all aspects of the car we were looking at, and answered all of our questions utilizing others when needed. He fought for our pricing target, stayed late to bargain, and was a great person to talk to about noncar related matters. Sandy helped us with financing and was great from the aspect that she cared about us as people and not young kids buying a car. I appreciated all of their help, and very happy with the outcome.



dolores h


My Review of Kelly Mitsubishi:
it was a pleasent experiance didnt feel preasured i felt like i was dealing with members of my own family thats how helpful everyone was especailly ssndy smith noone can describe what she did for me thank you fp\or a wonderful exprience an i would recommend my freinds to shop at kellys for a new car thank you so very much



Nicole T


My Review of Kelly Mitsubishi:
Dealer was awesome. Sandy in finance did a great job in getting us great payments. Everything went so quick with financing we drove away in our new car within a few hours of arriving at the dealership.



Kim R


My Review of Kelly Mitsubishi:
I prefer to deal with women. When I went to the dealership I met Sandy. She was honest, upfront and a pleasure to deal with. There was no pressure, just good information that lead me to the vehicle and financing that was best for me. I am now completely satisfied with my decision to lease my Mitsubishi...and I love my new car!! Could not have done it without Sandy!!



Gwen R


My Review of Kelly Mitsubishi:
I wasn't sure what the process was going to be like. I have never bought a car from a dealer before, being a single mom made it hard to do so. But Sandy made it easy and simple. She was very helpful and patient explaining everything to me. I would definately reccomend her to anyone I know.



Christina K


My Review of Kelly Mitsubishi:
I had steeled myself for confrontation. I felt I had to be ready to walk away if I felt they were taking advantage of me, however I was at ease when Sandy started to really make me feel like she was on my side. She has been in the car business for about 25 years and knows the ways to get things done in favor of the customer. She was clear and concise never seeming to be subversive as she would explain the reasoning behind any suggestions, allowing me to make the decisions for the things that would benefit me financially and telling me when certain things were unecessary. I walked away with a feeling of satisfaction with the vehicle I purchased and am still completely in love with my Cherokee. I still go to Kelly for all of my services (which is frequent because I have put ALOT of miles on my Jeep) and I would not have it any other way because Dan Moyer of the service department has really complimented the purchase with professionalism and a personal touch regarding any and all work Ive ever needed for my truck.



ilona s


My Review of Kelly Mitsubishi:
good experience with service dept



susan r


My Review of Kelly Mitsubishi:
dave was very helpful



R G


My Review of Kelly Mitsubishi:
I started servicing my Jeep one of the 5 vehicles purchased from Jessie Heimbach, when he worked at another dealership. He is my go to guy when purchasing any type of vehicle. His professionalism, and knowledge makes him a good asset to any company. He is now the Customer Relations Manager of this co, Kelly in Emmaus, so if you are in the market for a vehicle, I would strongly advise seeing this gentleman, before purchasing any vehicle. You would not regret your decision to speak to Mr Jessie Heimbach first and foremost.




L D


My Review of Kelly Mitsubishi:
This dealership is VERY female friendly! I service my vehicle there since my previous dealer sold it's franchise to the Kelly dealerships. I recently had a wonderful experience while waiting for my car to be serviced. A gentleman by the name of Jesse Heimbach invited me to his office to ask me how my experience has been and if I had any suggestions on how they could serve me better in the future! How refreshing is that?! It felt SO nice to have someone genuinely care about how my service has been. He even offered to help me choose the best option for my next car before I meet with a salesperson! I'm not ready to buy yet, but when I am IT WILL BE FROM THIS DEALER!!!




Amy S


My Review of Kelly Mitsubishi:
Jim H was great! Very helpful and explained exactly what needed to be repaired and what the cost was going to be.



dolores d


My Review of Kelly Mitsubishi:
jim is always helpfull. he has serviced my vehicle in the past and always treats me nice



mary m


My Review of Kelly Mitsubishi:
I have just moved to PA an was told that Kelly Mitsubishi was a grate place to go for service on my car .I have used a lot of good dealerships , but now I have found the best they even washed it when they were done



Christina K


My Review of Kelly Mitsubishi:
What a great dealership! My service was extremely quick yet thorough. Sandy kept me well informed of the available options regarding service and prices. I walked away 100% satisfied.



SUZANN R


My Review of Kelly Mitsubishi:
I meet my sales rep. Jason early this spring at the car show , at the time I was not able to buy a car. Over the next few months Jason stayed in touch ,,let me test drive several cars. When I was finally ready to buy, he and the rest of the team went out of their way to help me get the car I needed. I have never had a better buying experience.




Georgia c


My Review of Kelly Mitsubishi:
Bought a car from Joey! Everything was great. He was very knowledgable about every Mitsubishi product and took the time to explain everything to me. I'm a proud owner of a 2015 lancer now! Thank you for EVERYTHING Kelly Mitsubishi!





Kelly Mitsubishi: Thank you for taking the time to write a review


EMILY T


My Review of Kelly Mitsubishi:
WILLING TO WORK THE BEST DEAL FOR ME.



nadine w


My Review of Kelly Mitsubishi:
dave was a very nice sales person



SANDRA E


My Review of Kelly Mitsubishi:
DON SPENT TIME FIND A VEHICLE THAT MET OUR NEEDS, THEN CALLED US TO COME TO THE DEALERSHIP.



LINDA H


My Review of Kelly Mitsubishi:
sales person was friendly and not pushy



mary m


My Review of Kelly Mitsubishi:
very nice to work with and no pressure




Joan V


My Review of Kelly Mitsubishi:
Sandy is an asset. She is knowledgeable and goes out of her way to get the best deal.




Beth G


My Review of Kelly Mitsubishi:
Stan and Sandy were amazing. I would never buy a car any place else.




Elizabeth H


My Review of Kelly Mitsubishi:
Sandy and Dave were amazing. They bent over backwards to make this a positive experience. They even found ways to include my 6 year old in the process! I am very pleased with the car that I purchased and the price I paid and will return to Kelly to purchase my next car!




Nedzmije I


My Review of Kelly Mitsubishi:
Best dealship so far.....they work with you and try there best to get you what you want....they not your ordinary dealships that just say no....they help you...Sandy Davis makes you feel sooo positive buying a car and she gets you the best price....she is your go to girl....Love my car!




Kelly J


My Review of Kelly Mitsubishi:
Sandy was very helpful and understanding. She offered different financing options.



mary m


My Review of Kelly Mitsubishi:
I have just started to look at new cars an started out at Kellys I was confused on what would be the best for me till I meet Sandy. she is extremely knowledgeable and trustworthy I will not be visiting any other dealership when I'm ready to buy I will only buy from sandy at Kellys I am 100% satisfied with her and I will be back for my new car.



Ashley O


My Review of Kelly Mitsubishi:
As a young car buyer I was nervous about buying a new car, for I had never bought one on my own before. When I arrived at the dealership I was greeted by Sandy Smith, whom was comforting and welcoming from the first hello. I explained to her what I was looking for in a vehicle and what my budget was. Sandy found the perfect vehicle for me that fit perfectly into my monthly budget, a 2008 Mitsubishi Lancer. Throughout the entire process Sandy made me feel comfortable, as though she was my own mother. Since I have purchased my car, Sandy has followed up with me several times to confirm I understood my car and to ensure I had complete satisfaction with my purchase. I cannot thank Sandy enough for the most perfect first car buying experience I could have ever wanted! I will be sure to refer anyone I know that is in need of a vehicle to Sandy Smith! Thanks again, Sandy!!



Gwen R


My Review of Kelly Mitsubishi:
Sandy was great. I wasn't sure exactly what I was looking for in my budget that would benefit me and my kids.



Christine S


My Review of Kelly Mitsubishi:
Sandy was very helpful and knowledgeable regarding the vehicle I was interested in. She gave me a good price but unfortunately it just wasn't the right vehicle for me. I appreciated her efforts.



asdf a


My Review of Kelly Mitsubishi:
No recommendations made.


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