Lexus of North Hills

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15025 Perry Highway
Wexford, Pennsylvania 15090
SALES: (724) 940-1400
SERVICE:

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DEALER RATINGS

SHOPPURCHASESERVICE
5.00
4.92
NR
OVERALL
4.94
24-Month Rating
based on 7 reviews
4.94
4.94 out of 5
27 Lifetime Reviews
Lifetime Rating: 4.80
7
reviews

Reviews

Lynne E


My Review of Lexus of North Hills:
Berel Broffman took care of my whole car buying experience, from just-looking, to very interested, to feature reviews, to test driving, and finally to decision to buy. He then followed through with everything on the purchase very promptly and professionally. Great overall experience.



Lexus of North Hills: Lynne, Thank you for sharing your experience with us, and Congratulations on your new car! I am glad to hear you had a wonderful experience with Berel. He is awesome! If there is anything else we can do for you, please don't hesitate to let us know. We look forward to continuing to serve you. -Michelle, Business Development Director


Sandra T


My Review of Lexus of North Hills:
Our salesperson, Brian was very knowledgeable and helpful.


Comments:

Lexus of North Hills: Sandra, thank you for sharing your experience and congratulations on your new car! If there is anything else we can do to assist you don't hesitate to let us know. We look forward to serving you! -Michelle, Business Development Director

Lexus of North Hills: Thank you for your feedback Sandra. Enjoy your car and let us know if we can be of any further assistance. Best regards, Alex de Francisco - General Manager


Kathleen O


My Review of Lexus of North Hills:
This car buying experience was wonderful. Chris Hruska was my salesperson. I am a salesperson myself so I have high expectations of others in this occupation. Chris exceeded those expectations. He was honest, trustworthy, and customer centric. He listened to my specific needs in a vehicle. He matched my needs to cars available. He did not try to sell me something I didn't want. At my request he walked the extended inventory lot with me so that I could take a look at other options. He was patient and did not pressure me. He even offered various pricing options on vehicles and I felt good about the final price. Brendan in Finance streamlined the paperwork and Mike C. thoroughly explained the cars's systems upon delivery. Overall this was a great experience. If you're looking for a Lexus head to Lexus of North Hills and ask for Chris. I know I will when it's time for a new car!


Lexus of North Hills: Kathleen, thank you for taking time to share! I am glad to hear you had a wonderful experience with Chris and also Brendan


Karen V


My Review of Lexus of North Hills:
Keith was kind and respectable. He wasn't pushy and explained buying options. I would buy another car from him


Lexus of North Hills: Thank you for your purchase and also for taking the time to compliment your experience Karen. We look forward to seeing you on your next visit. Best regards from your team at Lexus of North Hills


Michelle M


My Review of Lexus of North Hills:
After not having a car payment for over ten years, I was nervous to begin the whole process of purchasing a new car. I stopped by North Hills Lexus to get some information and just have a conversation, without the typical car buying shenanigans. Keith Peindl greeted me and asked some questions just to break the ice...there was no talk of "what are you looking to spend" "where do you want your payment to be" or the classic "what's it gonna take to get you in a car today." Keith was friendly, personable, knowledgeable, and never made me feel pressured or uncomfortable. It took me a few days to take the plunge, and Keith was so patient because he knew I was nervous and he answered every little question I had. The dealership experience was like no other...I kind of felt like a celebrity. I would highly recommend Keith and North Hills Lexus.




kelly c


My Review of Lexus of North Hills:
I really enjoyed my experience at Lexus of North Hills. I had driven a a few cars in order to make my final decision. Berel Broffman my salesman was very knowledgeable with all of the features the Lexus offered. He was very personable and even delivered some comedic relief throughout the process. They cater to their customers and provided coffee, tea and even biscotti flown in from Italy! (That's a joke!) The whole buying process took less than 20 minutes?.having the internet information from Truecar and US News allows one to negotiate a fair deal. This was truly a stress-free experience and I know that they value me as a customer. You really do feel like part of the family at Lexus of North Hills!




Carol B


My Review of Lexus of North Hills:
My sales person Aiden was just wonderful and the Mike "The Tech" did a fabulous job explaining how to use the RX 350's features. Wonderful experience all around !



Lexus of North Hills: Carol...thank you for your kind words...much appreciated...Kevin Mullen VP/GM


Pam P


My Review of Lexus of North Hills:
Sandy was incredibly knowledgeable, friendly, funny with a larger-than-life personality. She went above and beyond to find me exactly what I wanted ? my new RX 350 is coming from Iowa.



Anonymous User


My Review of Lexus of North Hills:
Love the reliability and consistancy of the treatment at this dealership.



Linda T


My Review of Lexus of North Hills:
Debra Work was my salesperson and she was very professional, friendly, kept in touch with me until the vehicle I was seeking came into their inventory. She was friendly and honest. She also had the manager working with me too.



Bobbie G


My Review of Lexus of North Hills:
Satisfied with being able to make the decision of what I wanted and to buy that car.



Yvonne M


My Review of Lexus of North Hills:
Excellent experience. Debbie Work is a terrific salesperson...very personable, accommodating and knowledgeable. The service that is provided after the purchase was also great.



Lisa D


My Review of Lexus of North Hills:
Very enjoyable



Bob S


My Review of Lexus of North Hills:




Bob S


My Review of Lexus of North Hills:
No recommendations made.


Bobbie G


My Review of Lexus of North Hills:
Ryan was great! My experience of the sale was that I was treated with respect. He is very personable and honest.



Carol B


My Review of Lexus of North Hills:
No recommendations made.


Andi S


My Review of Lexus of North Hills:
I went in to Lexus of North Hills, to take my Husband?s Lexus RX in for the Free 5,000 service! My appointment began Thursday at 8AM. And it turned out, I had a nail in my wheel. That was a great find, as it was very unsafe to drive. Luckily for me, he purchased tire insurance for about 300, when the vehicle was purchased .So the new tire fee was waived. The staff checked in with me every bit of the way, on the status.. I ended up sitting at Lexus for about 3.5 hours. It took so long, due to my insurance on the tire?. The Tech had to take photos of the tire, fax it to the insurance company and wait for their approval on coverage. But hey that was ok with me! This dealership was SUPER Woman Friendly. 4 Other woman waiting on their car services, joined me in the waiting room. Some were watching Television, Some snacking on sweets, and one even getting a massage. (This dealership has a complimentary nail tech and masseuse! Every Woman?s Dream! Along with an array of cookies, and cakes, coffee, etc. ) I didn?t realize that I would be here so long? so I didn?t bring my laptop with me? so I sat in the computer room.. to do some work..They have 2 complimentary computers available for use, while waiting.. A little outdated.. and the keyboards could get replaced.. But hey! It got the Job done! My appointment ended 11:30, so it was time to head home? I walked out of there with less stress,(because I was able to take advantage of the computers to get some work complete)? new tire, a clean car, stomach full of cookies, and a Smile on my face!



anne f


My Review of Lexus of North Hills:
I stopped in witihout an appointment. Had a wiper problem on a brand new 2013 I was driving. Not only did David Wingard see me at once, he took care of the problem, didn't charge me and offerred a free car wash. Outstanding service to say the least! He was a delight.



Carol B


My Review of Lexus of North Hills:
The Lexus Service Department goes out of their way to make your experience great.



Michelle F


My Review of Lexus of North Hills:
Robert Schmella was a great guy to work with along with the whole staff !! Alex the manager was great so was the financing and the gentleman that helped set us the Lexus blutooth and iPhone features ! Would highly recommend driving to the north to buy yiur Lexus !!



Michelle F


My Review of Lexus of North Hills:
Robert Schmella was a great guy to work with along with the whole staff !! Alex the manager was great so was the financing and the gentleman that helped set us the Lexus blutooth and iPhone features ! Would highly recommend driving to the north to buy yiur Lexus !!


Comments:

Lexus of North Hills: Michelle, Congratulations on your new Lexus! Thank you so much for taking time to share your experience. I am glad to hear you had a wonderful time working with Robert, Alex

Lexus of North Hills: Thanks Michelle! It was truly a pleasure to work with you as well!! Enjoy your new Lexus.....Alex


Bob S


My Review of Lexus of North Hills:
Great place, price not the best




Bob S


My Review of Lexus of North Hills:
No recommendations made.


MARY B


My Review of Lexus of North Hills:
I JUST FELT LIKE THEY REALLY CARED ABOUT WHAT I WAS LOOKING FOR. WOULD HIGHLY RECOMMEND



Linda T


My Review of Lexus of North Hills:
The entire experience was wonderful. First, I was greeted by the hostess/front desk. Very friendly and she was willing to immediately make me feel at home. Asked who I came to see/if anyone and while she called Debbie, she offered me coffee. Debbie asked me "What is the most important thing you are looking for in a car?" She did not ask me, "what are you looking to spend?" which I was pleased. We took a test drive, she really got to know me. They didn't have the car (I am looking at certified pre-owned). Debbie introduced me to Certified Pre-Owned Manager, the sales manager too. The dealership was first-class. It has been weeks and Debbie keeps in touch with me on a regular basis as to what inventory they have coming in. In fact, next Friday they are receiving one car that sounds to be exactly what I am looking for. I would recommend Debbie Work and the Lexus Of North Hills to my friends and family. They are great!



Bob S


My Review of Lexus of North Hills:
Very good epxerience



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