Monroeville, Pennsylvania 15146
I had a coupon to get the car inspected. it needed front breaks. They quoted me nearly $500 for front breaks. I decided to get them done somewhere else. I paid less than half. When I wanted to bring the car back to get the stickers they were not very helpful. I was about to go on vacation and i think i had only a few days to do it. They could have been nicer about it. I felt that I got punished for not having the work done there but that was just too much of a price difference.
Spitzer Toyota: We always welcome to accept competitors coupons in addition to our own great coupon offers. If you presented us with a written estimate or coupon offer to perform the same brake service priced less at another dealer or independent repair shop we would have obliged, just like we did by honoring your coupon for inspection. We at Spitzer Toyota pride ourselves in being very competitively priced. On some services we are higher and others we are lower as reflected on our menu board when you enter our service write up area. We also stand behind all of parts and service repairs with a 12 month unlimited mileage warranty and all repairs are performed by Factory Trained Technicians. Legally if a customer leaves the dealership and decides to have those needed inspection repairs performed elsewhere and or by do it yourselfers, we must do a full re-inspect of the vehicle to ensure all safety requirements are met before we can issue the PA inspection sticker. The re-inspection process does take time and it is performed by appointment to ensure the same State Inspector can perform the re-inspect.
Barbara S: How about telling me that when I told you that I was going to take the car somehwere else to get the breaks.
Excellent. They took me right away. Bairerl had me wait two weeks to change a battery.