D'Arcy Buick GMC

2022 Essington Road
Joliet, Illinois 60435
SALES: (815) 439-5500
SERVICE: (815) 230-2083

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DEALER RATINGS

OUR RATING
4.91
15
reviews
PURCHASESHOPSERVICE
4.90
4.95
NR

Reviews

Hannah S


My Review of D'Arcy Buick GMC:
Dale was amazing! He answered all of my questions and was beyond patient with me. Never once did I feel rushed or pushed in any direction. They explained each step and helped me find my second car from them. They are always helpful and mindful of what exactly you are looking for. As women it important to go to a dealer you can trust and gives you great service. The team at D'Arcy's always goes above and beyond my expectations.

April S


My Review of D'Arcy Buick GMC:
Carlos Gonzalez is a great sales man and person. Very pleased with his service and the other services we have used at Darcy. We will do business with him again!

Kenya B


My Review of D'Arcy Buick GMC:
Tom Kastrati and the team at Darcy are the best . I have purchased several cars but NEVER had such a OUTSTANDING EXPERIENCE. The attention to detail and the level of customer care shown to me in my buying experience will make me a repeat customer! There are so many options and places to buy cars but the level of care and customer service that Tom shows to his customers are 2nd to none! It was an AWESOME experience!

Marguerite K


My Review of D'Arcy Buick GMC:
D'Arcy was the best car-buying experience I have ever had. In addition to being greeted to my sales consultant, Nicholas S,, I also had the opportunity to meet with Nick D'Arcy. Even on the occasions when my spouse was present, all conversation was directed also to me. I was never pressured to buy the vehicle or to purchase any additional package. I was shown where, at the facility, to bring my car for service. There were amenities such as Starbucks coffee, cold water and soft drinks that were always available. I would highly recommend D'Arcy GMC to any woman shopping alone for a vehicle.

Carol G


My Review of D'Arcy Buick GMC:
Had an excellent experience. Not overwhelming they couldn't have more accommodating very efficient

Maha A


My Review of D'Arcy Buick GMC:
Best car buying experience ever. At first they didn't have the car I had an appointment to see , then Tom who I think is the owner got me the same car with a nicer color and a better price . They even gave me more than I asked for my trade inn. Couldn't be happier

Maha A


My Review of D'Arcy Buick GMC:
This was the best car buying experience ever. At first they didn't have the car that I initially came inn to see but then they got me the exact same car with a nicer color and a bit lower in price, couldn't be happier . They also gave me a great price for my trade inn . More than I asked for and better than I got at every other dealer I went to . They also gave me a car to drive until they get my new car . Jesus the sales person who helped me was very nice and helpful . And Tom who I think is the owner was great and quick to find me the perfect car and make sure I went home happy .

Mariela R


My Review of D'Arcy Buick GMC:
I came to the right place, I was helped in finding the right car for me at the right price and everything was fully explained. This is my first time having to make car payments. I was always so afraid of buying a car from a dealership, but D'arcy made so easy for me with an affordable monthly payment plan.

Daeyonne E


My Review of D'Arcy Buick GMC:
Wow, simply blown away by all levels of service!! It's been about ten years since I purchased a car and I cannot be happier!! I started here a couple of months ago "window shopping" with a promise to return after exhausting all possibilities including the particular car that suited me and the overall service. What a difference between my initial experience with D arcy Buick and their so called competitors. Regardless of the car I wanted I needed to know I would be taken care not only during the process but throughout the ownership of my vehicle. This is the place to be!! I'm extremely picky and take a while to make a decision however this did not phase them:) I started with the fantastic Giancarlo and by the end it seemed the entire team not only needed to see me happy but had a hand in making it happen. Tom (General sales manger)was instrumental in putting all my fears to rest and did a wonderful job of bringing it home. I can't thank them all enough and will definitely spread the word of what right looks like!! I am a customer for life!!

D'Arcy Buick GMC: Dear Daeyonne, WOW right back at you! Thank you so much for the wonderful review. We pride ourselves in the fact that we don't pressure our guests into making a purchase. It is more important to us that our guests feel comfortable, and take their time in choosing the right vehicle that will fit their needs. We are elated to hear that we succeeded and that you are a customer for life. On behalf of Mr. D'Arcy and the entire D'Arcy Buick-GMC team, thank you again and welcome to the D'Arcy family.

Terryann B


My Review of D'Arcy Buick GMC:
My son just recently received his license and was looking for his first car. As a mother i was confident that we could find something for him at D'Arcy in Joliet.IL. We started searching together on their website which provided a select inventory of used vehicles to choose from in a variety of prices. My son found a vehicle in our price range so we called for a sales agent and inquired about that vehicle. The salesman Mitch took immediate time to get the vehicle ready for viewing and test driving. Right after school we took a drive over and test drove the car. My son was very happy with the way it drove and the willingness of all the managers and salesman to work out the best price for our needs. We had several personal involved and were quickly on our way. This is our 3rd vehicle that we have purchased as a family in the last 2 years. D'Arcy always goes above and beyond to meet our needs from sales to service and we trust that we will not have any issues mechanically with the vehicles that are in inventory to choose from. As a family we will continue to buy our vehicles from D'Arcy because we trust them completely as a dealership and know that the owner is also on site to oversee everyday operations and customer satisfaction. Thank you for helping me make my son one happy boy. Sincerely. Terryann Bruggeman

Comments:

D'Arcy Buick GMC: Dear Terryann, We at D'Arcy Buick-GMC can't thank you enough for the wonderful review, not to mention your family purchasing three vehicles from us in the past two years! Your trust in us means the world, and is what we strive for each and every day. Congratulations to your son on his first car. From the D'Arcy Buick-GMC family to yours, thank you again.

Terryann B: Thank you once again for being a trusted dealership that my family can count on.

gloria c


My Review of D'Arcy Buick GMC:
Couldn't be happier with my experience. I felt very comfortable, no pressure, I wasn't bombarded the moment I walked in just a hello can I help you...I was able to freely walk around without a shadow... all my questions and concerns were addressed kindly, no eyeroll, no sarcasm....just straight up answers. They answered my questions several times over ... I wasn't taken advantage of because of my lack of knowledge, they took the time to explain everything to me patiently. I had previously purchased a vehicle with my daughter (it was her 1st car) she too was respected as well, financing was incredible no back and forth just a good deal at the get go ...no ho humming trying to hustle me wasting my time, also very explanatory and patient and didn't try to sell me anything extra told me of course what options there were explained them to me and that was that, no trying to shove in some craziness in on me, I'd say no, he moved on ...Because my husband and brother are confident and satisfied with their previous purchases (costs & vehicles) they no longer feel the need to "chaperone" me when coming here. I love it!!! This is my 2nd "solo" purchase at D'Arcy and would never go anywhere else...so ladies make this your 1st stop ....you wont be sorry!!! Thank You Mr. D'Arcy for taking the time to come and personally thank me for my purchase as well as your son!! also a big shout out to Nick my "concierge" for all you did for me, your patience, EVERYTHHING!! and of course the fab car you helped me pick out ( I like it...I like it ..allllot.....lol) thank you for helping build my confidence when it comes to buying a new vehicle! Cant wait to come back...no seriously ...it was that good!! oh and the freshly ground Starbucks coffee is a VERY nice touch....thank you , Gloria Cook ...PS cars in the drive and my hubby likes the paperwork as much as the car!!!

Suzanne P


My Review of D'Arcy Buick GMC:
I just bought a 2012 GMC Acadia from D'Arcy Buick-GMC in Joliet,IL. Mike Cemeno and the entire D'Arcy team were fantastic to work with. They made us feel welcome from the start and took care of us through the entire purchase.

Laurie S


My Review of D'Arcy Buick GMC:
We have purchased two cars from this dealership in less than two months. Exceptional staff and amazing experience. We just brought our daughter in to purchase her first car and she was treated respectfully and her wants and needs were taken into consideration. I highly recommend visiting D'Arcy in Joliet on Essington. You will not be sorry. Laurie Sokolinski

D'Arcy Buick GMC: Laurie, thank you so much for the wonderful review and allowing us the opportunity to earn your business. We strive each and every day to provide the best car buying experience possible. It sounds like we succeeded with your recent purchase as well as your daughters. How exciting for her and her first car! On behalf of Mr. D'Arcy and the entire D'Arcy team we send our sincere thanks and we officially welcome you to the D'Arcy family.

Susan P


My Review of D'Arcy Buick GMC:
I walked it but was not surrounded by anxious salespersons. Jeb Sillar walked through the lot with me answering my every question. He told me there was a demo in the front of the building that I might be interested in. I purchased this car as it had all the features I was looking for. Financing was a painless procedure. Jeb was very helpful, even went as far as cleaning the inside window of the sunroof and putting on the license plates. He called me at home a few days later to make sure everything was okay with the car. I would recommend D'Arcy Buick to all.

gloria c


My Review of D'Arcy Buick GMC:
Couldn't be happier with my experience. I felt very comfortable, no pressure, I wasn't bombarded the moment I walked in just a hello can I help you...I was able to freely walk around without a shadow... all my questions and concerns were addressed kindly, no eyeroll, no sarcasm....just straight up answers. They answered my questions several times over ... I wasn't taken advantage of because of my lack of knowledge, they took the time to explain everything to me patiently. I had previously purchased a vehicle with my daughter (it was her 1st car) she too was respected as well, financing was incredible no back and forth just a good deal at the get go ...no ho humming trying to hustle me wasting my time, also very explanatory and patient and didn't try to sell me anything extra told me of course what options there were explained them to me and that was that, no trying to shove in some craziness in on me, I'd say no, he moved on ...Because my husband and brother are confident and satisfied with their previous purchases (costs & vehicles) they no longer feel the need to "chaperone" me when coming here. I love it!!! This is my 2nd "solo" purchase at D'Arcy and would never go anywhere else...so ladies make this your 1st stop ....you wont be sorry!!! Thank You Mr. D'Arcy for taking the time to come and personally thank me for my purchase as well as your son!! also a big shout out to Nick my "concierge" for all you did for me, your patience, EVERYTHHING!! and of course the fab car you helped me pick out ( I like it...I like it ..allllot.....lol) thank you for helping build my confidence when it comes to buying a new vehicle! Cant wait to come back...no seriously ...it was that good!! oh and the freshly ground Starbucks coffee is a VERY nice touch....thank you , Gloria Cook ...PS cars in the drive and my hubby likes the paperwork as much as the car!!!

D'Arcy Buick GMC: Dear Gloria, the entire D'Arcy team cannot thank you enough for the fabulous review you posted. We are so pleased to hear your last two "solo" purchases were with us, and that you will be back to buy another when the time arrives. In the meantime when your vehicle needs scheduled maintenance, keep us in mind and we will have the Starbucks waiting for you. Thanks again for the review and for being part of the D'Arcy Buick-GMC family.

mary ann e


My Review of D'Arcy Buick GMC:
Easy experience, all documents were in order ready to sign. Excellent.

D'Arcy Buick GMC: Welcome to the D'Arcy family! Thank you for taking the time out of your busy schedule to post this wonderful review. We hope to exceed your expectations in our service department as well.

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