Ken Ganley Toyota
Pleasant Hills, Pennsylvania 15236
DEALER RATINGS
| OUR RATING |
4.91 |
194 reviews |
| PURCHASE | SHOP | SERVICE |
4.91 | 4.92 | 4.92 |
Reviews
Scott Maters was the salesman. One of the very best experiences I've had when purchasing a new vehicle. Delivery and follow-up explanation was most timely.
I am extremely satisfied with my car and the dealership. From the moment I walked into the door I was greeted and treated like a human. Sean, our salesman, was very friendly and approachable, did not pressure us into anything and push a car onto us that we did not want. We were very specific about what we were looking for which was a NEW car even though there were no new cars on the lot. Not even once did Sean try to sell us a used car or something outside of what we wanted. He went through every single detail and spec on the 2 cars we were between and helped us find one that was a perfect fit for us. He went over all of the safety features and other features in the car and then did the same when we picked the car up. It was worth waiting a couple months for our car to arrive because the top notch sales approach is not one to be beat. The process was very easy and we did not have to spend hours sitting there to buy a car. The finance guy was also very friendly and upfront with us. I highly recommend this dealership and will tell everyone I know because buying a car is not exactly a good time, but they made you feel like a human and not just another sale for them.
My salesperson, Doug, was efficient, friendly, and accessible. He was quick to reply to any questions I had, and kept me informed during the entire purchasing process.
Scott was very helpful , listened to all our needs and helped us get the suv we wanted. He stated if we had any questions to call or come see him and we appreciated that. This is the 2nd lease I've gotten there and I will come back if the svc continues to be as good as this was.
Great experience working with Scott Masters in purchasing our Rav 4 Hybrid. He kept us informed as to when it would be delivered. He spent time showing us all the features of the vehicle when we picked it up. We are very happy with our new Rav 4 Hybrid and how nice Scott was throughout the purchase process and delivery.
Rick was very helpful and a pleasure to work with for this purchase. During these times of shortages and inflation Rick made the experience as best I could hope for
did not find out until purchase day that many features being highlighted are part of a monthly subscription service on top of inflated prices. i did expect more for my trade in due to these inflated prices . i feel that this was a good deal but you cant rate anything as good anymore. in order for the dealer to get credit you have to say excellent. Haggling is why people are going online.
I contacted Ken Ganley Toyota, and was glad that there was a brand new Toyota Prius in there inventory! I had a great experience with this company! They wee through, respectfull turoughout the process of purchasing my car. I was given al the info I needed, and they gave me a coating on my interior. Evenrything went very well!!
Ken Ganley Toyota: Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Ken Ganley Toyota Pittsburgh Team
I was assisted by one Doug Hirsch through the purchasing process, and he was both very helpful and polite. I had no clue what I was doing and needed directions for the "next step" of the process at every stage, and Doug was consistently patient and informative. I will hopefully be able to work with him again for my next car buying experience.
Ken Ganley Toyota: Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ken Ganley Toyota Pittsburgh Team
I had a great buying experience at Ganley Toyota. Chris, Scott are exceptional at what they do. I've been purchasing vehicles from this dealership for a long time and would never contemplate going anywhere else. I've dealt with Gary Fritsch in the past, he's the one that got me hooked with this dealership and the way they treat their customers. Great Buying Experience.
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Danilo Aviles salesman was wonderful all the way around. A peasure to deal with. Shaun Muldoon , business manager was also wonderful. I recommend both of these young gentlemen along with the dealership
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Ken Ganley Toyota Pittsburgh Team
We should start by saying in the past we dreaded the whole car buying experience, with Scott however we felt at ease and somehow knew this will be a different experience. Scott was in constant communication during the whole process. He was very helpful and very informative on the RAV4 we were purchasing. He reassured us that he was just a phone call away if we needed anything! He exceeded all our expectations in every way and definitely went above and beyond... We were very excited about our purchase so much so that we may plan to be back again for another vehicle soon. Thanks again, Scott! From Natalie and Craig.
Comments:
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
We should start by saying in the past we dreaded the whole car buying experience, with Scott however we felt at ease and somehow knew this will be a different experience. Scott was in constant communication during the whole process. He was very helpful and very informative on the RAV4 we were purchasing. He reassured us that he was just a phone call away if we needed anything! He exceeded all our expectations in every way and definitely went above and beyond... We were very excited about our purchase so much so that we may plan to be back again for another vehicle soon. Thanks again, Scott! From Natalie and Craig.
Comments:
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
experience was ok didnt get to go over everything but i was a little pressed for time still figuring some things out will get there eventually
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Jeremy was very pleasant to work with. He was knowledgeable and helpful without trying to pressure me into anything. Would highly recommend Ken Hanley Toyota and salesman jeremy
Ken Ganley Toyota: Thank you for your review and business as a customer, Mary Ann. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Ken Ganley Toyota Pittsburgh Team
I did not buy the car I was looking at but the experience was very pleasant. Rodrigo was very friendly and showed me a variety of options despite coming in later in the evening.
Ken Ganley Toyota: Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Ken Ganley Toyota Pittsburgh Team
The best deal you will find Service is similar everywhere price is not . Scot is the salesman to see at Ganley Toyota. Got the truck I wanted within 10 days
Ken Ganley Toyota: Thank you for your great review, John! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ken Ganley Toyota Pittsburgh Team
The General Manager pulled out all the stops to get me the car i wanted in a challenging low inventory situation. The salesman was professional, efficient and very knowledgeable about all the technical features of my car. I drove off the lot a happy woman and satisfied customer. I am 22 years at this dealership and will continue forward with my patronage.
Comments:
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
The General Manager pulled out all the stops to get me the car i wanted in a challenging low inventory situation. The salesman was professional, efficient and very knowledgeable about all the technical features of my car. I drove off the lot a happy woman and satisfied customer. I am 22 years at this dealership and will continue forward with my patronage.
Comments:
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
The General Manager pulled out all the stops to get me the car i wanted in a challenging low inventory situation. The salesman was professional, efficient and very knowledgeable about all the technical features of my car. I drove off the lot a happy woman and satisfied customer. I am 22 years at this dealership and will continue forward with my patronage.
Comments:
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
The General Manager pulled out all the stops to get me the car i wanted in a challenging low inventory situation. The salesman was professional, efficient and very knowledgeable about all the technical features of my car. I drove off the lot a happy woman and satisfied customer. I am 22 years at this dealership and will continue forward with my patronage.
Comments:
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
The General Manager pulled out all the stops to get me the car i wanted in a challenging low inventory situation. The salesman was professional, efficient and very knowledgeable about all the technical features of my car. I drove off the lot a happy woman and satisfied customer. I am 22 years at this dealership and will continue forward with my patronage.
Comments:
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Ken Ganley Toyota: Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Thanks so much Rodrigo, excellent costumer service. He was available to speak Spanish which it's very important for me because the experience was friendly. Thank thabks thabks
Ken Ganley Toyota: Kahirina , thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Ken Ganley Toyota! Sincerely, The Ken Ganley Toyota Pittsburgh Team
Jared was very kind and helpful when it came to buying a car. Everything was done very quickly (when it comes to buying cars), and he was very friendly.
I called on our way there to see if they had the truck we were interested in as we lived over two hours away and I talked with Doug who told me they did. He told me to ask for him when we got there. He took very good care of us! Would buy there again.
Overall very good service. Easy, painless process. Ken made sure all of my questions were answered and laid out all the different options. I would come back again
I did a lot of research prior to choosing this dealership. They are a car fax advantage dealer with a 4.5/5 star rating with a lot of reviews! I felt confident that I would be dealing with a reputable dealer. My purchase experience was The best I have had in my 44yrs of driving. The used car I bought had a multipoint inspection. The dealership changed the brakes and rotors They put on high quality new tires with balancing and alignment. The car was immaculate. The engine was clean and ran great. Everything worked perfect. My salesman Michael Moore was informative ,professional and honest. My husband was very happy when I brought it home and he checked it out. They offered an affordable warranty that gave me peace of mind. This dealership is an A+ in my experience
This dealership was fair and friendly!! Superior to all the others. I will do all future auto shopping at Ken Ganley. Gary Fritch was amazing!!!
I had a good experience at Ken Ganley Toyota. Gary Fritsch was very kind and helpful to me as I purchased my leased RAV4. I have purchased 5 vehicles from this dealership.
Our sales consultant Doug Hirsh was a delight to work with -- friendly, knowledgeable, and supportive. I find buying a new car very stressful, and Doug eased my anxiety. I'm glad I got to meet and work with him. I highly recommend him!
We did not know salesman Scott Masters prior to sale. He was honesty and very easy to deal with. I would recommend calling him if you are interested in purchasing a Toyota.
My husband and I leased a 2020 Toyota Tundra earlier this month from Ken Ganley Toyota. This is the second car that we have leased from them in the past two years. We have our "go-to" salesman, Anthony, who has been helping us get exactly what we want in a vehicle. We weren't planning on leasing another vehicle, but Anthony called us one morning and told us about the sales that were going on for a 4Runner that we were interested in. When we were in the dealership, we also inquired about the Tundra specials that they had going on and moved in that direction as a truck would be more beneficial at this time for us. Anthony answered all of our questions (and we had a lot). We had to wait a couple weeks to actually receive the Tundra, due to having to be shipped here from Dallas. During that waiting period, Anthony called us to keep us updated on the status and made sure that we had everything in order so that when the truck did arrive, we would just have to come down and pick it up. We also have come to develop a relationship with the manager, Justin, who also knows us on a first name basis. We have been happy with both of our vehicles! Dealing with Ken Ganley Toyota is more than just a purchase, they remember you and treat you like family. They go above and beyond to make their customers happy. We will definitely be buying/leasing from them again!
Ken Ganley Toyota: Thank you for your feedback
The dealership was very kind and kept checking on me and making sure I was taken care of while all the paperwork was being processed and waiting my turn with the finance guy.
Despite the strange situation with COVID-19, the dealership was very easy to work with, made the buying experience go smoothly. Most things were done online, and the vehicle was ready to pick up when we arrived. Great experience.
Michael Moore is the best sales person he give me details about car which I selected and give me info financing which I really appreciate
My husband and I were very happy with the experience we had buying a RAV4 at Ken Ganley Toyota! We initially contacted them about a vehicle we saw on AutoTrader.com. They were quick to respond to our questions before we even went to the dealership. Our sales guy, Scott Masters, was friendly, honest, and happy to help us through every step of the car buying process. Also, there was no pressure to buy. We'd definitely go back!
Had a wonderful experience Gary was great. My car is amazing. I would definitely recommend this dealership to anyone looking to purchase a new car or used. Terrific people.
Jorge was very knowledgeable and helpful. He really took his time with me to make sure I got the exact car I was looking for and I would be more than happy to go back to him in the future as well. Very good experience.
I did my prequalification for financing online and had a car in mind to speed up the process when I got to the dealership. Helped alot
Trevor Brodner provides an enjoyable car buying experience and employs a no nonsense approach to getting the sale worked out. I?d recommend seeing him first if your ready to buy.
Morgan had very good knowledge about the rav4. she showed us and explained the differences between all the models. this was very helpful. she also helped my wife set up her phone and some of the other electronics in the car.while i was waiting for my wife to arrive to test drive the car, Morgan offered to buy me lunch. overall good experience. Thanks Morgan.
I can't say enough about how awesome this dealership and the people who work there. Trevor, Justin, and John all helped me so much and were so nice. 10/10 would recommend highly!
Love these salespeople......I also had the pleasure of meeting Mr. Ganley, and he is a very personable man, and I am pleased to have done business with Ganley Toyota in Pleasant Hills. Thanks, Gary!!
Returned for a second look, with no intention to buy that day, but they worked with us so well that we left with a RAV4 Hybrid that day:)
Comments:
Ken Ganley Toyota: Thank you so much for the positive feedback. We strive to deliver excellence to all our guests!
A H: Anthony Pandolph was great
Returned for a second look, with no intention to buy that day, but they worked with us so well that we left with a RAV4 Hybrid that day:)
Comments:
Ken Ganley Toyota: Thank you so much for the positive feedback. We strive to deliver excellence to all our guests!
A H: Anthony Pandolph was great
Gary Fritch was friendly, polite & knowledgeable. He showed me how to connect to my RAV4 via Bluetooth. I had a positive experience. Thank you, Gary!
The entire Dayauto staff was wonderful throughout the entire car buying process. I can't thank them enough, especially Gary Fritch. They went above and beyond to help me with the purchase of a new car and with making it a painless process. I can't recommend them enough!
I would like to give a shout out to Terry Burke she was honest, helpful, and made a deal we couldn't refuse. We would use her as a sales woman again.
We walked into Day Toyota and were promptly greeted by Terry Burke. Terry was very mindful of our time and it was very clear early on that she was not your typical car salesperson. She took the time to get to know us and what we were looking for in a new vehicle. Terry was very knowledgeable about the car we wanted and quickly arranged for a test drive. She is a no nonsense salesperson who has nothing but the best interests of her clients in mind throughout the car buying process. We had a stress-free, dare I say enjoyable buying experience. I highly recommend her to anyone who is in the market!
My husband and I went to multiple dealerships but we had such a great experience at Day Toyota that it was almost impossible not to buy here! It was a great atmosphere and everyone was fantastic to deal with! We would definitely recommend to everyone!
This was the best car buying experience I have ever had. My salesman was Gary Fritch, the nicest guy you'll ever want to meet. I am an amputee and I was looking for a vehicle that I can load my mobility scooter myself. I really wanted an orange Tacoma and Chris Pestino found me one, then I realized that I could not get the lift I wanted and get a cover for the bed of the truck. Instead of getting mad and upset Chris worked with me to find an even better option for me. Gary took me on several test drives until I found the right fit. I decided that the 4runner was the one I wanted in Red. Chris made that dealer trade and got me what I wanted. John Petrovich got me a great rate and was just so kind and accommodating. Everyone at this dealership is so nice and they just want to get you what you want and for the best price they can give you. To top everything off I had mentioned to Gary that I would really like to meet Debbie Campbell the owner and have my picture taken with her and her husky's. Gary said he was not sure if he could make this happened, but had me talk to Ted Cole the GM and guess what. They made it happen. Debbie was so nice and not only did she take several pictures, but sat and talked with us for over an hour. It was awesome! Thank you from the bottom of my heart for everything!
I had a wonderful experience at Day Toyota! Chris Pestino made buying a car, fun. I will definitely be going back and will be referring friends and family.
My husband and I recently purchased a Toyota RAV4. I met the sales representative, Gary Fritch on the day we picked up the vehicle. He greeted me with a warm handshake and a welcoming smile. He made me feel very much at home. He explained the features located on the dashboard. He also installed the Bluetooth feature on my phone. He talked to me in such a friendly manner. I felt very comfortable in his presence. They were very busy that day, but he took his time with us. We even talked about our families and the fact that his wife, his daughter and I were all teachers. He made the experience so comfortable I know we would recommend him to our family and friends.
This was my first car buying experience and it was an absolute delight! Gary Fritch, the salesman was informative and patient. He answered all of my questions...and trust me I asked a lot. In addition, the finance department was incredibly helpful and provided me with payment options to best meet my needs. John Petrovich and John Meddling in finance were very informative and friendly. This was an awesome experience. I can't say enough about Gary Fritch and the entire group at Day Toyota!
I am very happy with the purchase of my new to me 2010 Toyota Camry Hybrid. I expressed to the staff what I needed and they found the perfect car for me. It's better than I could've imagined. I won't buy a vehicle anywhere else.
JORGE AND JOHN WERE GREAT. THAT REALLY MADE THIS A GREAT EXPERIENCE FOR ME AND WAS ABLE TO GET ME INTO A VEHICLE WHEN I THOUGHT IT WAS GOING TO BE IMPOSSIBEL DUE TO MY CREADIT AND AMT I OWED ON ANOTHER VEHICLE . BUT THESE TWO MADE IT HAPPEN.
Ray Kling assisted me at Day Toyota in finding a vehicle that meets my needs and which is exactly what I was looking for. He was helpful, knowledgeable, and a pleasure to work with. It was the best car buying experience I have ever had.
I didn't feel like the unimportant buyer. I felt I got just as much attention as my husband. Jaded was great! If he wasn't sure of an answer he found out quickly and made you feel like a new friend. I will tell my friends and family to see him. Karen
I walked into Day Toyota planning to buy my lease out on the vehicle I currently had. I thought there was no other option. The car had damage I could not afford to repair. The story is unbelievable so I will leave the unnecessary out. The interior of my 2013 Corolla was covered in light grey paint. When I walked in Ray Kling (a salesman) met me at the door with a smile and a friendly presence. It isn't what I expected walking into a dealership. I was prepared for the cheesy money hungry salesman to follow me around. He approached me like he was a friend of a friend. Not pushy, not hungry for the sale, nothing like that. I had the impression he wanted to do what ever was best for my pockets, not his. He spent time with me explaining my options and how we could possible get a new car, even with the damage. He explained what insurance would actually cover for me at little to no cost to me. I called the insurance company and explained the incident, sure enough Ray was spot on with my options. I decided buying a new car would benefit the needs of my life. Then we went for test drives and went over the options of the different models I was looking at. My family and I decided on the perfect car, and We love it. The showroom was clean and business friendly. The managers, salesmen and financial rep were extremely knowledgeable. Great experience.
John Mesko was very easy to work with. He was helpful and friendly throughout the entire experience. I would recommend anyone looking for a new or used car to stop in to Day Toyota. The entire staff was friendly and the whole experience was what I've always thought car buying should be, but haven't experienced until this point.
A Great experance. everyone was very helpful. I want to thank my salesperson;Ray Kling for all his help in buying my new Sienna great vehicle.Thanks for everything John Cronin' Mary Cronin.
I would highly recommend this dealership. My family received a warm welcome but there was never any pressure to buy or to take on a product I didn't want. I felt Gary and Robert were very honest; the information and advice they gave me matched what I had already found having done my own research. They made buying a car very straightforward and took the stress out of what could have been a trying time. Oh, there are also good child friendly facilities and a play area -- it really helped us out! Thanks guys!!
A couple of weeks ago I was skeptical about day, I had a bad experience in the parts department. However, Ryan made everything go smoothly and I would definitely be back!
This was my first time shopping for a car. I was very nervous and not sure of what was about to take place but i have to thank Gary, emily and guy for making me feel extremely comfortable.gary fritch was my salesman and he was very friendly and amazing. I would highly recommend day Toyota scion for ur next car purchase.
Jorge was very polite to deal with. And helped me out very much. I would recommend him to anybody!
I am a first-time Toyota buyer (was a Ford devotee) and am wondering why I never bought one before! Love the car and I get so many compliments from other people. Had a female salesperson at Day Toyota and was very happy and satisfied with her. She talked to me and not just to my husband-something male salespersons do not do. She knew more about the car and its operations than most men I've dealt with. I have become not only a Toyota satisfied buyer but also a Day Toyota customer.
Ryan was a great Sales Consultant. Answered all of our questions and concerns. Very happy with our experience!!
Great Experience!
Jorge was a pleasure to work with. He addressed my concerns and was fair in negotiations. He made sure to be polite to my boyfriend but deal with me as this was my car purchase and not his. I have/will continue to recommend working with Jorge to my friends and family.
I was very pleased with my car shopping experience at Day Toyota. Ray was very good to work with, Phil was a major help, and Andy made it all happen.
Great sales people and customer service
Everyone at the dealership was so friendly. Not once did they treat me like a "girl". All my questions were answered in a professional manner. Day really thinks about families. As most busy parents know going car shopping takes time and unfortunately sometimes you have to drag the kids along. Day provides a nice area for the kids to hang out and play. This really came in handy. On a girlie side - I LOVE the Day symbol with the breast cancer ribbon. I'd proudly display it on my new van if given the option :-) THANKS DAY for such reliable wonderful service for years.
Gary was very friendly, kind, and provided more information than I could have asked for about the used Camry purchased here; I couldn't have asked for a better car buying experience!
This is my second purchase (lease) at DAY Toyota. (We have a dealership much closer to our home, but I was not pleased with the lack of positive customer service from their sales staff in my past experience there). HOWEVER, DAY Toyota made up for that negative experience ten fold!!! Mr. Gary Fritch, Sales Representative and Mr. Guy Lettieri, General Manager treated me with total respect. They assured me that they wanted me to have a positive purchasing (leasing) experience, and wanted me to purchase (lease) exactly what I wanted. Within 24 hours, they found, and had me in the driver's seat of the 2015 Red Toyota RAV-4 XLE, with black interior, power lift gate, and navigation system that I had my heart set on! I couldn't have asked for a better and more positive buying (leasing) experience! Thank you, Gary and Guy and the DAY Toyota Dealership for your honesty, integrity, and respectfulness! Much Appreciation! Kim D.
My Sister and I were warmly greeted at the door of Day Toyota Pleasant Hills by salesman Gary Fritch.He listened to what we were looking for and produced several options,one which took. We both were very pleased with him and our car!
Gary, John, and Robert are an awesome team. All worked well together and communicated every step of the way to have us in and out with exactly what we asked for. Good job guys.
George Jorge was good to work with.
Gary Fritch was AWESOME!!
Adam Davin and his GM (I can't remember his name) both did everything possible to get me in to the vehicle I wanted. Always courteous and considerate, never pushy or overbearing. I'd recommend Adam to any of my friends looking to purchase a vehicle.
Had very great experience. Would defiantly recommend and refer others. Everyone was very nice and the whole process was very smooth. No pressure which was awesome
Wonderful experience. Great staff. No high pressure. Very responsive eMail replies from Whitney which I liked. This is a smooth running operation with good service. I especially liked Whitney and Ryan. They are a great responsive team. In this day and age of testy salesmen and poor service, it was a pleasure to do business with them.
Adam is such a dear! Second time at Day and still just as happy.
My sales experience with Adam Davin was wonderful and very enjoyable. He went above and beyond with my purchase. I highly recommend Adam Davin and Day Toyota.
The saleman, Ryan, understood what I was looking for in a vehicle, he made it the whole process easy and fun!!! I love my 4runner!!!
My salesperson was great! He treated me respectfully, didnt speak down to me, he showed me all the features on each model, both the inner workings and the outer features. Best salesman ever!
John Petrovich and John Dobbins provided excellent customer service. They showed dignity and respect . The most important part of the experience is that they treated you as a person. I would recommended this dealership to any woman buying a car . It was a good experience for me ! Thank you!
Went to North Hills before purchasing at Day Toyota from Jon Donaldson. Everything was easy and painless here!
My husband and I very happy with the help of salesman AndyTuskin and finance Peron John.
My sales associate was Gary Fritch. He made the whole process a pleasure. He was extremely personable and professional. He explained everything in detail for me. (especially all the technology features!)
I just purchased a 2013 jeep compass at Day Toyota. It was the best experience we ever had buying a car. Michelle Gumina was our sales women. I emailed her about the jeep her response time was quick. We set up a appointment ,did test drive loved the jeep. We got a fair price for our trade. I was pre approved through my credit union, but Michelle said lets see if we can do better and better they did 2.5 percent better. Our jeep needed car mats so I emailed Michelle and low and behold she got us new mats.The overall experience was very relaxing. I will recommend Michelle and Day Toyota to friends and family :-) :-) :-)
David Dobbins at Day Toyoya is the best saless person I have ever dealt with. I will refer everyone to him!
This was a very good experience and am very pleased with my purchase!!!
I had a great overall experience at Day Toyota. I used to dread dealerships, but Ed Short and Ron Henderson were extremely professional. I love my new Toyota and I know I received the best possible price! I will always go back to Day Toyota.
I recently purchased a used Impala from Day Toyota. I just love the car. My salesperson Michelle Gumina was helpful in making sure it was the right car for me. John Petrovich did the paperwork. He got me a great interest rate and made the paperwork quick and painless. I would definitely return and refer all of my family and friends. Thank you!
My sister needed a new car fast, but she was limited by a very strict budget. The salesman was so patient and accommodating. The finance manager even stepped in to make sure she got exactly what she wanted for a price she could afford. I will definitely be purchasing my next vehicle from Day Toyota in Pittsburgh.
This is my second purchase from there and will continue to buy from Day. Ryan was a great salesman and I felt no pressure. They got me the payments that I wanted.
The dealership and specifically the sales person I worked with were helpful, addressed any question I had, and treated me with respect. I was comfortable discussing the car I was interested in and my trade in with the sales person. I will recommend this dealer and sales person.
Gary was great. We have purchased a number of vehicles from this dealership.
My experience at Day Toyota was EXCELLENT!! Ryan Nolte was the perfect salesmen, and John was also the perfect financing guy! These two men are a real class act! While making my family comfortable with the choice we made, made us want to let our friends and family know about going to Day for their next vehicle purchase. I can't wait to start driving my new car. Thanks a lot!
I purchased a 2015 Toyota Corolla at Day Toyota from Gary Fritch. It was the most pleasant experience I have ever had purchasing a vehicle. He knew what questions to ask me and I I told him exactly what I was looking for and what I wanted my payment to be. He got me there in no time at all. There was no back n forth with numbers, just results. I will definitely be a returning customer to Day Toyota because of Gary Fritch.
why my car was not clean up? the trunk is full of dust and spader web i can not beleive it beleive me if i was not working this evening i will bring the car back for you all to see. but I may come over tomorrow.thanks.
My experience was wonderful. This was my third time purchasing a vehicle and by far my best experience and that was a direct result of my salesperson Rob.
Rob was simply amazing, kind, and patient during my process of purchasing my second Toyota vehicle.
Before going to Days, I went and drove a KIA, Nissan, Ford, Honda, Jeep, Subaru and Hyundai; but the salemen just wanted to sell me a car--Gary Fritch at Days wanted me to be happy with the car I was buying. Gary Fritch was terrific--he put me at ease, did not rush me, answered all my questions, and explained all the features of the car. I am so glad he was my saleman; in fact, he is the number one reason I purchased my RAVA 4
I stopped to have a oil change done on my vehicle. I asked for a review of what it would take to move into a new car and Jon Donaldson worked up a proposal for me. It was not in line with my expectations so John Petrovich in the finance office was able to save me a pile of money and make the decision easy.
Gary is the best.
I have always been pleased with the service I receive at this dealership.
I just purchased a preowned 2013 Kia Optima from Day Toyota, and I had a simply fantastic experience. Having only one month left on my lease from another dealership, I was anxious about the whole "lease end" process. Gary Fritch and John Petrovitch took care of everything for me! I didn't have to make any calls, etc. They were very patient, friendly, honest, and excited for me! I usually look to my fianc? for advice, but let me tell you that John and Gary won't steer you wrong!
Karen Taylor was delightful and easy to work with during the purchase of my new Camry XLE and made the experience a positive one.
I was very happy with my purchase of a 2014 Toyota Forerunner, it is an awesome vehicle. This was the first time I've bought a vehicle on my own & the sales team were very accommodating & friendly & made my purchase of buying a vehicle very easy.
I'm writting this in hopes than other woman drivers will consider this dealership too. From the moment we walked in the doors we were treated.like a person, regardless of our credit scores, like the other dealerships we have been too. My fiancee and I felt like we have known our sales man David Dobbins for years. He was personable and knowledgeable about any vehicle we asked him. The time he spent with us making sure we were choosing the car the best fit us. I have and will continue to tell people of the new friends we made that day. We will continue to use Day Toyota Scion, for all our car needs.
Ken Ganley Toyota: Thank you very much for the kind review. We at Day Toyota try very hard to make your car buy experience as pleasant as possible.
Vinnie was my sales person No pressure what so ever which I appreciated Gave me several option and he found just the right car for me which is a Venza. Love the car and the whole dealer ship was friendly andexcellent
Gary Fritch was our salesman. He did everything he could to find our dream car.
Comments:
Ken Ganley Toyota: thanks for taking the time to reply and we our very glad you found your "dream" car At Day .......FEEL FREE ANYTIME TO REACH OUT TO ME, RON SHIWARSKI, GENERAL MANAGER AND I WILL GIVE GARY A "PAT" ON THE BACK!
Ken Ganley Toyota: thanks for taking the time to reply and we our very glad you found your "dream" car At Day .......FEEL FREE ANYTIME TO REACH OUT TO ME, RON SHIWARSKI, GENERAL MANAGER AND I WILL GIVE GARY A "PAT" ON THE BACK!
Gary Fritch was our salesman. He did everything he could to find our dream car.
Comments:
Ken Ganley Toyota: thanks for taking the time to reply and we our very glad you found your "dream" car At Day .......FEEL FREE ANYTIME TO REACH OUT TO ME, RON SHIWARSKI, GENERAL MANAGER AND I WILL GIVE GARY A "PAT" ON THE BACK!
Ken Ganley Toyota: thanks for taking the time to reply and we our very glad you found your "dream" car At Day .......FEEL FREE ANYTIME TO REACH OUT TO ME, RON SHIWARSKI, GENERAL MANAGER AND I WILL GIVE GARY A "PAT" ON THE BACK!
Dave Dobbins was wonderful he took a lot of time explaining all the features of the SUV I was looking at there was no pressure to buy he let me look around andand was very understanding of my needs to think about this process and discuss with my husband over the phone ( he is a truck driver) Dave was great through the whole process of buying my RAV 4 .
On 12/31/2013 I went into the Day Toyota Dealership and worked with David Dobbins. Through his hard work and perservance I left with my new RAV4. He was extremely professional and I felt he knew exactly what I wanted and expected to pay. He is the reason I have my new car today. This is my second car from Day and I am certain I will return.
Ken Ganley Toyota: Joanne, thanks for the kind words about Dave and I will be sure to recognize dave for a job well done and please if there is ever any assistance you need feel free to contact me directly....Ron Shiwarski, General Manager.... thanks and good luck!
Karen Taylor was respected and helpful. Made the whole experience of shopping and buying a pleasant one. And I love the car.
Ken Ganley Toyota: Audrey, thanks for the review, Karen works hard with all her people to create loyal customers and appreciates your review of her performance. If there is any assistance in the future that I can offer please let me know.... Ron Shiwarski, General Manager, Day Toyota
Karen Taylor was very friendly and welcoming. She answered all my questions. The dealership is very accommodating. This is the second new vehicle I've purchased in the past 16 months. Overall good experience.
I want to say that Dave Dobbins was most helpful and respectful. He completely met our needs. I would reccommend him as a salesperson and the dealership to friends and family. I wouldnt have driven away in my new vehicle without his time and efforts.
Karen Taylor was our Sales Rep. My husband & I enjoyed working with her to find our new Rav4. Karen is very knowledgeable about the vehicles. She is also very personable and made our purchase very pleasurable.
Ken Ganley Toyota: thanks for taking your time to give Karen a very favorable revue.... we also think very highly of her job performance, and her personally....if I ever can be of any assistance please to not hesitate to let me know! Ron Shiwarski, General Manager
Day Toyota went above and beyond. They were extremely friendly. They made our experience quick, fun, easy. I will be recommending Day Toyota to many friends and family. Thank you for the wonderful experience!
Wonderful experience with my salesman Corey Wright and george worked with me made me totally happy with the car i choose. i highly recommend these two salesmen to all my friends.
Ken Ganley Toyota: thanks for taking the time to response and I know with Corey being new to the profession he would greatly appreciate any help you may send his way. Please enjoy your new vehicle......Ron Shiwarski General Manager
karen taylor was my salesperson she was outstanding would recommend coming to day toyota great experience thanks again
We had the pleasure of working with Rob Dowe and Anthony. They made the process painless and easy and i would recommend them to anyone i know buying a car. And the cookies were awesome! Thanks again for being so nice and professional!
Ken Ganley Toyota: glad you liked the cookies..... appreciate the review and please continue to let us know how we can be your "....car people"...............Ron Shiwarski, General Manager
My salesperson was Gary Fritch and he was amazing!! I live in Philadelphia and came to Day-Toyota to make my car purchase because of Gary Fritch. He is extremely friendly, helpful, and knowledgeable. He made sure I understood everything about the car and the transaction. I highly recommend him and the dealership!
Ken Ganley Toyota: Thanks for making it back to Day Toyota for your car purchase and we appreciate the kind review.....ron Shiwarski, General Manager
Rob Dowe was very homest anf helpful. I trusted him to give me a fair price and that is exactly what he did. He talked me through each step of the buying process. I would highly recommend Day Toyota to anyone looking to purchase a new or used vehicle. Thanks Rob!
Ken Ganley Toyota: Kristin, thanks for your generous review. Day Toyota, along with Rob Dowe strive to make the experience at our dealership as enjoyable and professional as possible! Welcome to the Day family.... Ron Shiwarski, General Manager
Rob was helpful and complete. He showed us all the features of the new RAv 4 in detail.
Ken Ganley Toyota: thanks for the good review and please enjoy your new Toyota....always good to welcome a new customer to the Day Family... Ron Shiwarski, General Manger
We went in to the dealership today, on a referral from a customer at work. The salesman, Gary, was extremely helpful, friendly and informative. I would 100% go back to this dealership, as well as request the same salesperson. Thanks so much!
I had salesperson Gary and he was very nice. and no pressure to buy. it did not matter how long to took me to make up my mind.it is very nice to feel comfortable when buying a car everyone was very nice that I dealt with .great job Gary and everyone else thanks day Toyota it was very nice to deal with you I love my Toyota Toyota was very nice that I dealt with.great job gary and everyone else thanks day Toyota very nice to deal with you.i love my Toyota .
Ken Ganley Toyota: thanks for taking the time to give Gary a good review, Gary has built his career on listening to the customer and making customers feel at home...thanks again Ron Shiwarski, General Manager. Please let us be your dealer for service also! welcome to the Day family
Matthew Oravetz was the best salesperson that we have ever delt with. He was very curtious and we were very impressed
Ken Ganley Toyota: thanks for your time in giving the gracious review......Matt worked with me at our Subaru store and I can attest to his professionalism...thanks again Ron Shiwarski, General Manager
Matt Oravetz was one of best salemem that we have ever delt with. Very curtious. We were very impressed
Dave and Anthony were wonderful
I would purchase another vehicle from Day Toyota again. And will also recommend this dealerships to friends and family! Great overall experience!
Gary F was the best! I would buy another Toyota just for him.....He makes the experience so wonderful! I could not have asked for a better experience.....
Ken Ganley Toyota: Thank you.
Karen made my first new car buying experience painless!!
Ken Ganley Toyota: We are so happy that you had a good experience at Day Toyota. Thank you for the great review.
My husband and I started our research at Day Toyota with Rick Cronauer and he was very helpful. Then we met with Gary Fritch. He gave us so much information on the car and finances, I do not believe we could have done better at any other dealer. We had previously visited 2 other Toyoto dealers and they did not seem to be as interested in working with us because our cars. were older. After Gary sat down and explained different details, we had a completely different outlook on purchasing this particular car (Toyota Corolla S). My husband and I were very pleased with our entire experience and would highly recommend purchasing a car from Gary Fritch at Day Toyota.
Ken Ganley Toyota: Thanks for taking the time for your review and we are glad that you enjoyed the sales experience here at Day Toyota and especially dealing with Gary.......please fell free to ask any questions at any anytime.... Ron Shiwarski, General Manager, please don't forget to use us for all your service needs
Our salesperson was Karen. She was wonderful!!! WE came back numerous times & she never got frustrated with us. We were deciding between two small SUV's. She was funny, charming & got all of our questions answered. I would gladly buy from her again!!!
Ken Ganley Toyota: thanks for taking the time to add a review, we also believe theat Karen is a tremendous asset...please enjoy your car and the service after the purchase...feel free to reach out at anytime....ron shiwarski, general manager
This is the first car I bought on my own. Karen was very courteous, knowledgable and friendly. I have a brand new Corolla and am very happy.
Ken Ganley Toyota: Congratulations on your first purchase. We are so glad you enjoyed the experience. Welcome to the Day family.
I wanted to submit a great recommendation for Day Toyota and special kudos for Vinnie Salvia as a sales associate that is professional with superior customer service skills. He was patient and explained everything needed to drive away with a new vehicle!!
Ken Ganley Toyota: thanks for taking the time to write a review, your feedback is truly appreciated and Im sure Vinnie appreciates your kind words... please make sure to continue the relationship with our service department as you maintain your new vehicle...Ron Shiwarski General Manager
Dave was a wonderful salesman, and he helped me in so many ways, and was great to work with. I will recommend Day Toyota to everyone I know. And I will definitely buy another car from Dave.
Ken Ganley Toyota: Karen, thanks for taking the time to send in a review...hope you are enjoying your new vehicle and please pass the word about Dave...thanks again Ron Shiwarski, general [email protected] Toyota
Karen Taylor was our salesperson and we were very pleased with the service and attention she gave us.
Ken Ganley Toyota: thanks for taking the time for the review karen and the entire staff appreciate the opportunity and please enjoy your new vehicle, dont forget your first oil change!
My experience with Day Toyota was miserable. I had purchased a 2009 Rav4 from Day Toyota and went back to purchase/lease another Rav4. Gary Fritch, the salesman, was high pressure and pushy. I did not receive any paperwork, monthly payment information, or other necessities before I was asked for a deposit. The vehicle was not what I wanted and I was told by salesperson that I didn't need those added options - just to get the car as is. I was disappointed and stressed by the time I left the dealership. I would not recommend Day Toyota to anyone.
Ken Ganley Toyota: Theo, I am very sorry you were disappointed. We here at Day Toyota try very hard to help all of our guests have a very good experience. Please accept our apologies. I would like an opportunity to make this up to you. During the course of any deal we give every client every opportunity to research before they make their final commitment. If you would like, please use our service department for any conveniences, we are still interested in making you happy. Ed Short Sales Manager.
they were very friendly and we very helpfulling. they helped me get into the car the day i came into the dealership. not only were they understanding of my situation of adoting special needs children and took that into consideration while they we helping get me the perfect deal. i have less than perfect credit and it was a breeze getting everything completed. I didnt feel pressured and they didnt talk down to me. the manager even took a special intrest and assisted in my transactions. plus ya cant nbeat free coffe and cookies while you wait for the few minutes.
Ken Ganley Toyota: cookies and coffee on every visit and thanks for taking the time to complete the survey
Both Jorge Turbay and Anthony Zegarelli were fantastic! They stayed late to help and finalize the sale. I will recommend this dealership and specifically these two gentlemen to anyone I know needing a car.
first rate experience,friendly,helpful staff.Such a clean ,beautiful building. Fantastic place to buy a car
Very good experience, very helpful
friendly, knowledgeable, not pushy, understood our needs and concerns; worked diligently to expedite purchase process
This was the best experience I have had buying a car. This is my fifth new car and no other dealership has treated me with as much respect and courtesy with being a woman who knows about cars and has done her homework. I recommend this dealership to anyone who asks. I also say go Karen T my sales associate who is a minority in her professional field just like me. Your approach to assisting me was exactly what I needed. No pressure just help in finding myself.
Ken Ganley Toyota: thanks for your feedback and enjoy your new toyota
After an experience with the managers last year I swore I wasn't coming back. Rob DOwe and Anthony Zegarelli made it so worth while I purchased another new Highlander. I had no problems and everything was great.
Ken Ganley Toyota: thanks for taking the time to respond and enjoy your new toyota
I came to this dealership looking for a new Corolla. I had the cash to pay but was haggling to a certain amount, and I hate the sales game. I drove 40 minutes away to come to this dealership, and was very glad I did. John Petrovich was the first salesperson to actually listen to what I wanted and not try to up-sell on fancy touch-screen or Bluetooth features that I clearly stated I had no interest in. While at first we had a confusion as to what my budget was, he quickly readjusted when he understood and found to get the boss down to my price. He's been here for many years and it shows - he knows his stuff and is very genuinely on your side to get you what you want at the price you need. I would highly recommend coming here and asking for him.
Ken Ganley Toyota: thanks for your reply and enjoy your your new toyota
Gary Fritch was our salesperson and was great. He is very out going, nice to talk with, respectful. I would recommend him and Day Toyota to buy a car from.
I took my Rav4 in for service, I knew that what was going on was serious. With the cost of repair and issues this car had, I decided to get a new car. I explained to Jorge the situation and the monthly payments I could make. He was very pleasant, listened and then showed me some cars. He was fun to deal with, made the experience very enjoyable. Even when I changed my mind after they started figuring things out on a different car. I have bought cars in the past but this is the first time that the salesperson didn't talk to me like I knew nothing about cars, he took his time to explain things, and was very pleasant . I would definitely deal with him again!
The experience was great. Gary was patient as. I was trying to decide which vehicle best suited me. He was willing to take the time to show me whatever I wanted to see and even test drive two models so I could make a better decision on the purchase of the car I bought. The whole experience from the first time that I walked into the dealership to the purchase of the vehicle was positive. I would recommend Gary Fritch to anyone looking to purchase or lease a vehicle from Day Toyota.
My car died on Friday. That night I looked up cars on the internet and found the Day Website to be very helpful and very easy to use and it was the only website that I applied for credit. I was called that day and the next. I answered that Sat morning and went in that day. I was very pleased with the dealership. I had my Mother and my 3yr old son with me because we were out running shopping. The dealership was great and had a play area and was very good with my son. He loves trucks so they had him get in a very large truck, he was so excited. They also were having a cookout at the time and invited us to eat. They all were very nice and Jim was especially a good salesperson. He listened and understood what I was looking for and I originally said I was not looking to buy that day and they all said no problem and of course I ended up buying a car and driving it home! ( The only thing the dealership was lacking was a changing table in the bathroom which is common in may places )
The two men were very nice and well manned to me while at the dealership and still keeps in touch will me, I never felt so valued by a dealership. I would definitely recommend these two men to anyone trying to buy a vehicle.
Comments:
Ken Ganley Toyota: Thank you for the review. We are always here to help.
Freneca K: No thank you I really appreciate the service
The two men were very nice and well manned to me while at the dealership and still keeps in touch will me, I never felt so valued by a dealership. I would definitely recommend these two men to anyone trying to buy a vehicle.
Comments:
Ken Ganley Toyota: Thank you for the review. We are always here to help.
Freneca K: No thank you I really appreciate the service
When we got to Day Toyota we were greeted immediately by Matt Krohner. He listened to everything I had to say when I gave him the run down of what we wanted, needed, liked, disliked, etc. He said, "Ok, I'll be right back!" He came back with two sets of keys, we ended up leasing the very first car he showed us. That showed me that he really listened to what I said and put his effort into finding what was PERFECT for us. When we went on the test drive he was very informative about the details of the car. He was VERY knowledgeable about the technology of the car, all the apps (i.e. navigation, xm radio, hands-free/Bluetooth phone, and steering wheel controls), and various specs. He got us into our price range for payments, helped with insurance, and he even helped us get our rental back on time. He was an all around amazing salesperson and person in general. He made a stressful situation not stressful. He made buying a car fun, exciting, and hassle-free. When our car was finally done being washed, waxed and detailed it looked BEAUTIFUL! I would absolutely recommend Day Toyota in West Mifflin, PA to friends, family and strangers. If you do go there, like you should, make sure you ask for Matt Krohner because he will make car buying or leasing the most enjoyable experience you could ever hope for! I promise. Btw, The car we leased was a 2012 Barcelona Red Toyota Camry Special Edition with 24 miles on it-fully loaded. :)
I had been researching Toyota Prius for a while and finally went to the dealership for a test ride and price. This was my 4th purchase from Day Toyota and was pleased with my purchase as I had been with the other three. The salesman was very knowledgeable about the vehicle and spent time with me on the features and all questions I asked him.
Generally, the entire time there and experirience, was a good one.
My sales representative, the sales manager, and the finance guru at Day Toyota were all very respectful toward me. I came in better informed about my purchase than I think they expected me to--and for that reason they might have not read me as a serious buyer at first--but in the end, I chose Day Toyota because I appreciated their courteous and helpful service.
It was an ok experience. I hate buying cars.
Ms. Dean made a large purchase decision bearable. She was helpful, knowledgeable, always answered calls/questions/concerns. I felt I did extensive research before deciding on the auto to purchase, and Kim assisted in increasing my knowledge and comfort in the final purchase.
The service person was extraordinary. They really went above and beyond what I was expecting and they showed extreme patience with my questions. Really a great experience,.
Ken Ganley Toyota: Thank you so much for that review. We always strive for perfection.
What a great experience that I had at Ken Granley. I took my car in for service. Not only were they on time but I got a loaner car so I didn't have to wait. And here's the kicker! The final bill came in lower than they had originally quoted.
Ken Ganley Toyota: Thank you for this amazing review! We really appreciate your business. Sincerely, The Ken Ganley Toyota Pittsburgh Team
Day Toyota was great! They made the whole experience from making the appointment to getting it all complete very easy and convenient for me. Great work!
Great service and friendly staff!
Service was awesome. Thank you.
Would go back again.
Amazing experience,defiantly will be back.Joe Naretto and his staff were absolutely fabulous.
Very helpful staff that made the service experience easy and stress free. Thanks!
My experience with Gary at Day Toyota was a wonderful experience. He was honest kind and cared a lot about my needs.
My experience was great. They gave me a loaner car and I didn't even buy my car from them. The work was done and my car looked better than when I bought it.
Ken Ganley Toyota: Thank you so much for the kind words. We strive to exceed customers expectations everyday and I'm glad we did with your visit here at Day Toyota Scion. Jason Fennell General Manager
Everyone was friendly,helpful and overall Fantastic
We purchased this car at this location, and I find that there is an advantage treating were you have bought; but, my problem is that they do not offer transportation back (and from) Pittsburgh. If you have to wait 3-4 hours for service, no public transportation and a taxi cost $36, this is expensive and inconvenient... I don't know what other people do.
I had a wonderful experience! Trevor Bronder and John Mesko were friendly, knowledgable, and amazing to work with! At no point did I feel pressured to purchase things I didn't want, even though they thoroughly explained every option I had. They took they're time with everything and never did I feel rushed or unheard. Best car buying experience I've had to date!
Joe was patient, helpful, and an overall nice guy. He worked diligently to meet my car requirements as well as budget needs. Everyone I dealt with was professional and approachable.
Ken Ganley Toyota is THE BEST Toyota dealership hands down. The staff has always been so friendly and treat us like family. The BEST reason why they are is Jon Donaldson. He has always treated us and our friends with such respect and professionalism. He has always been honest and reliable and made us feel like truly valuable customers. He has never missed a birthday or a friendly reminder of service that we will need. We will continue to refer our family and friends to Jon Donaldson at Ken Ganley Toyota!
Ken Ganley Toyota: Thank you Terri. We are proud to have had Jon on our team for over 6 yrs. I noted you have bought several vehicles in the past few years. We greatly appreciate your trust and patronage. I will make sure Jon gets to see this encouraging review! We all strive to deliver exceptional guest service!!! Thanks for sharing your positive experience!
John Mesko was amazing... not your typical salesman. He was so nice...answered all my questions and helped me through the entire process. I got the car i wanted at the price i needed. Thank you John gor your patience and amazing service. I love love love my corolla!!!! And thank you for showing me how to use the updated systems in the vehicle!!!! Everyone must ask for john!!!!! You wont be sorry!
Gary was a fabulous sales person to deal with. As well as the rest of the staff . The Prius is the absolutely best car I've ever owned. Love the car, love the dealership. The previous Prius I owned was maintenance free . Changed the tires and oil that's it. Never wore brake shoes out. 117,000 when I traded it in and brake shoes were still good. I now know why this is #1 car.
I worked with sales rep Gary Frisch .! Had a great buying experience and Gary is so friendly and accommodating. As is the whole team at Day Toyota. 2nd car I bought at this dealership. I love my Prius.
Everyone was very helpful at day toyota. My salesman and also John Petrovich helped the process go smooth, fast, and very stress free! I will highly recommend day toyota to everyone when they are looking to buy, lease, or trade a car!
It's was great working with a dealership that was nice, and was willing to work with us
The sales man Adam was great. Along with the managers Guy, Ron and Geoff. They truly understood my needs and limits. Also Adam was not pushy which was great. Since I am only able to look right now. However when I can buy I will be going right to Day Toyota and Adam
This was a very easy shopping experience. The salesperson was always friendly and accommodating. We felt like VIP's!
My boyfriend and I went in looking for a new Camry. The staff was great. Very friendly and knowledgeable. We ended up purchasing a new avalon and I absolutely love it. Thanks guys!
So far, so good. Very friendly and accommodating. Did not waste my time....Jon showed me what I wanted and gave me the figures to think about. No high pressure sales pitch. My first visit was a pleasurable experience. Planning on going back to close deal.
My husband and I went to Day Toyota to look at RAV 4 XLE, we left with a RAV 4 Limited. We could not have had a better experience. David Dobbins was extremely knowledgeable about the RAV 4. He took the time to explain everything about the car before we even before we knew which one we were buying. He was great to work with. Very professional and we did not feel rushed at all in the entire process.
The sales team went above and beyond to meet my needs and delievered exceptional customer service. I would be happy to do business here again, and would certainly refer my friend/family here.
Jon Donaldson was very helpful and they showed all the information I needed to make a decision to purchase a new Rav4
Ken Ganley Toyota: thank you for taking the time to give a positive review of your experience at Day Toyota, please enjoy your new vehicle and thanks from Jon and Myself... Ron Shiwarski, General Manager
I bought my new Toyota Hybrid Prius 4 Liftgate from Gary Fritch last evening. This is the second time I have come to him to purchase a vehicle in the last year and a half. He is absolutely amazing. Extremely friendly, knowledgeable and goes out of his way to make you feel welcome and comfortable. He made sure that I was happy with my choice and that I was made familiiar with the vehicle before I drove off the lot. I would definitely recommend him as your salesman when going to Day Toyota. I guarantee you will NOT be disappointed! Thank You Day Toyota for staffing your store with such wonderful people. Everyone I came in contact with were truly fantastic. I will be recommending all family and friends to you!
I spoke to Big John Donaldson and he helped me with considering a Rav4. It was incredible all the information he provided me and when he learned I was also looking at Subaru he was able to contact a friend at Day Apollo and get me a price on the the Outback. This level of concern for my comfort I have never seen in a Car guy. I will check with him before I make any purchases in the future!
Both Vinnie Salvia and Anthoiny Zegareli were polite and interested in both our needs and our financial concerns. They tried in every way to accommodate us
very respectful worked hard to make deal work with complicated financing circumstances
I was very happy with the speed getting everything settled and set up for me.
I AM A MARRIED WOMAN AND I USUALLY BRING MY HUSBAND WITH ME TO MAKE DECISION BUT I WAS JUST INQURING ABOUT A LETTER I HAD RECIVED BUT THE PERSON I WAS SUPPOSED TO SEE WAS NOT AVABILE THATS WHEN I MET KAREN TAYLOR SHE WAS VERY HELPFUL FROM PICKING HE CAR DOWN TO THE COLOR EVEN GOT ONE WITH A MOON ROOF I AM VERY HAPPY WITH MY NEW RAV4 2013 ...THANKS KAREN TAYLOR HAPPY
Ken Ganley Toyota: thanks for taking the time to review Day Toyota and our sales rep, Karen Taylor, I appreciate your business and please enjoy your new car.....Ron Shiwarski, General Manager
I had a wonderful experience. The team that provided service presented with the perfect balance of professionalism, courtesy, knowledge, and customer service. I was treated with respect at all times, and the gentlmen who assisted me bent over backwards to make sure that I had answers to all of my questions and was comfortable. Kevin G., Anthony Z., Gary F (all in sales). and Jeff M. in Finance worked way past closing time to make sure that I drove away happy.
Ken Ganley Toyota: Thank you for taking the time in sending a review your continued satisfaction is our main objective at Day Toyota!
friendly, positive, very knowledgeable, understood our needs and our finances well. went all out to accomplish our purchases as expediently as possible
I recently purchased a Corolla from Day Toyota Scion. I was greeted immediately, and John Petrovich was my salesperson. As a female, entering a dealership can be overwhelming if you're approached by a large sales force. John actually listened to what I needed, balanced it with what I wanted, and found a price range that I was comfortable with. He did not subject me to the stereotypical high pressure sales tactics that most are familiar with. The caliber of product knowledge and willingness to place me in the right vehicle for me (not the right vehicle for the dealership) was fantastic. To my surprise, John did my finance as well. We found the best warranty options for me, and at a good rate. I was thoroughly impressed with his professionalism and experience in all aspects of my sale. I had previously visited a handful of other dealerships, and there is no comparison.
Karen Taylor is one of the greatest assets of this dealership. I am writing this review even after we did not purchase a vehicle here. She was patient, available, accommodating, friendly and the ONLY reason we did not purchase with her was that they did not have exactly what we wanted in their inventory. If I ever need another car, I am going straight to her, and plan on sending all my friends and family to her as well. A true asset.
Ken Ganley Toyota: sorry we did not do business but appreciate your response! enjoy your new vehicle
fabulous! Kelsie was great to work with. She was really helpful and was able to get the car I wanted at the price I wanted!